Consumer Brand Preference In The Purchase Of Beverage in Enugu Metropolis

Project and Seminar Material for Marketing

Consumer Brand Preference In The Purchase Of Beverage in Enugu Metropolis


Abstract


The research was on Consumer Brand Preference in the purchase of beverage in Enugu metropolis. The primary data collection technique included visits to some selected producers, seller and consumers of beverage. In analyzing data collected the researcher made use of percentage comparison method. The study shows that the consumer is affected by various variables which gives rise to brand preference; examples are behavioral determinant, price of product, and culture and brand availability of product. The producers of the local beverage have identified that their brand are not up to standard when compared with foreign beverage and this is due to the fact that they are not adequately funded most of the respondents on the other had indicated that the producers are being unethical in their production and packaging by adding stones and creating an unpleasant taste for their products. This notwithstanding improved marketing techniques are required in the areas of quality design color, packaging labeling, advertising publicity and sales promotion. It is hoped that thus research work will be helpful to new processors and sellers so that they might know the reigning brand and how to improve on the low grade ones.


Objectives of the Study


The research was on Consumer Brand Preference in the purchase of Beverage in Enugu Metropolis.
The objective of the study or research was:

  1. To find out why the foreign processed brand is preferred and the problems militating against it.
  2. To ascertain why the less privilege go for the locally processed brands.
  3. To find out why people trade on the foreign brands in spite 0of the low prices of the local beverage.
  4. To find out the factors responsible for the poor processing of beverage by the local processors.
  5. To find the possible situation on how to bridge the purchasing gap between the locally processed beverage and the foreign processed brand of beverage.

Findings


Having collected, arranged and analyzed the data, we are now left with the issue of summarizing the findings based on the various interviews conducted.

The study shows that the consumer is affected by various variables which gives rise to brand preference; examples are behavioral determinant, price of product, and culture and brand availability of product.

The study shows that the producers of the local beverage have identifies that their brand are not up to standard when compared with f0oreign beverage and this is due to the fact that they are not adequately funded. Most of the respondents on the other hand indicated that the producers are being mythical in their production and packaging by adding stones and creating an unpleasant taste for their products. This shows how myopic the producers are about their market share., the producers have not realized that they are in the business of providing for a large market and the foreign producers who are also their competitors are providing these same products.

The findings also revealed that the producers do not advertise. This may be due to the fact that they have to protect the image of their company and attract more consumers. The producers should understand that advertising helps to build a strong demand for their product and that the building of brand recognition are accomplished when the product is finally accepted.

It was also learnt that the producers believe that their problem is finance which has resulted in their small scale of production and poor production but they forget that people are ready to pay more for better products provided their needs are satisfied. With these, their unethical practices should be stopped and at least make do with their present capital wisely.

The finding also reveal that the producers are not aware of the importance of market research, they revealed that their inability to carry out the research was due limited resources available to them.

The finding shows that price gives, rise to brand preference. The information, from the data show that so much is left to be expected from the producers of local beverage. There is hope that this situation may change in the future.

The producers should apply measures of refinement to satisfy consumers needs in order to survive their bleak future.

Producers therefore must be must be customer oriented to succeed. This concept places the consumers of beverage at the center of organizational planning to satisfy their needs and wants. As greater turnovers create high profit.


Chapter One


Introduction

1.1 Background of the Study

This study is more concern on the CONSUMER BRAND PREFERENCE IN THE PURCHASE OF BEVERAGES IN ENUGU METROPOLIS. Rightly, from the time immemorial, there had been several cases of the purchase of different brand of beverages consumption either domestically or for commenced purpose.

Consumer brand preference in the purchase of beverage is simply the procurrent of different brand of beverages in the relation to their choices in the highest order.

Based on the study we shall focus on the various brands of beverage purchased by consumers which are divided into two groups:-

The locally processed and foreign processed ones:

Conversely, under the locally processed ones. We have the popularly known Lulu Juice, Soya milk, Zobo drink and some of the foreign beverage, coca cola soft drink, Heineken beer, Eva wine most importantly, the manners in which consumers behave towards the purchase of these aforementioned brands determine their taste, which is backed-p by their level of income. With this, one may ask why do sellers prefer to brand their products and the meaning of branding. Branding is the name, term, sign, symbol or design or a combination of them, intended to identify the goods or services of ones sellers or group of sellers and to differentiate them from those competitors.

Today, branding is such a strong force that hardly anything goes unbranded. Beverage is branded with separate brand names from the producer for the following reasons: Brand name makes it easier for the seller to process order and track down problems. Furthermore, the seller finds it easier to trace the order if it is missed or to determine why the beverages was rancid if consumers complain. The brand name gives the seller the opportuni9ty to attract a loyal and profitable set of consumers. This create brand loyalty to sellers thereby ensuring protection from competition and greater control in planning their marketing mix. It also makes it possible for a company to create a preferential demand for their products in a class of products.

With these one can see that beverages distributors want brand names as a means of making their product easier to handle, identifying suppliers holding production to certain quality standards and increasing buying preference. And consumers want brand names to help them identify quality difference and shop more efficiently.

Looking at the purchasing of the brand of beverage; most consumers that belong to the peasant group always go for the locally processed beverage because they fill it is the cheapest brand that money can buy.


1.2 Statement of the Problem

Majority of the consumers of beverage in Enugu Metropolis go for the locally processed beverage because it has been recently find out by researchers that the locally processed beverage e.g. Soya milk contain high protein which is very good for the body system and contains low sugar substance than the foreign beverage e.g. cocoa. Also doctors recommend the locally beverage to people that are lacking vitamin and cant buy those expenses drugs or vitamins table of beverage over another thereby given rise to prior choice.

Brand

A name of trademark used to identify a product.

Consumers

One who uses economic goods or services.

Unethical Practices

The application of ethics and unsound business practices and an unconscious actions.

Bridge The Purchase

Effort aimed at Channeling ideas properly towards.


1.3 Purpose of Study

This research puts us in a position to rectify why the locally processed brand is preferred and the problems militating against it:

  1. To ascertain why the less un-enlighten goes for the foreign processed brands
  2. To find out why people trade on the foreign brands in spite of the low prices of the local beverage.
  3. To find out the factors responsible for poor processing of beverage by this local processors.
  4. To find out possible solutions on how to bridge the purchasing gap between the locally processed beverage and the foreign processed brand of beverage.

1.4 Scope and Limitation of the Study

The scope of this study is focused on the consumers beverage in Enugu metropolis. But due to some humiliation that hindered the adequate research work, such as:

  1. Insufficient literatures related to the consumer brand preference in the purchase of beverage are not available. Instead the research used books of different authors in reviewing consumer behaviour.
  2. Finance to carryout the necessary work and time limit caused but eh short academic year.
  3. The problem of collecting data in current statistics on brand preference in the purchase of beverage and libraries complain about lack of information.
  4. Meeting an appropriate processors and willing consumers posed a problem.

1.3 Significance of the Study

Over the years there has been inequality in the consumer brand preference in the purchase of beverage. This study shall enable use to sort out the factors responsible for this trend.

So, the study will be great benefit to the marketers, processors and in particular the consumers.

Finally, it is hoped that thus research work will be helpful to new processors an sellers so that they might know the reigning brand and how to improve on the low grade ones. So as to bridge the inequality gap among various brand.

Sometimes, the producers usually maximize profit by adding more water to the beverage, which is an unethical practice. Then back to the exotic brands the reverse is the case and most consumers go for these brands because they fell its more hygienic compare to the locally made product due to the level of civilization both the poor and rich go for the foreign beverage.

Now, in Enugu metropolis, the purchase of foreign beverage has risen tremendously because one can seldom find locally sell it most in the campus. And we are posed with the issue of the variable that affect the low consumption of locally processed beverage in Enugu metropolis.


1.6 Research Questions

  1. Which brand of beverage is mostly preferred by consumer in Enugu Metropolis?
  2. What factors do consumers of beverage consider when buying a particular brand?
  3. Does brand name influence or determine brand preference of beverage?
  4. Does personality affect the brand preference of beverage?
  5. What can be alone to improve the quality or test of the locally processed beverage?

1.7 Definition of Terms

Preference

The choice of one brand.


Chapter Five


Summary of Findings, Recommendation and Conclusion

5.1 Summary of Findings

Having collected arranged and analyzed the data we are now left with the issue of summarizing the findings based on the various interviews conducted.

The study shows that the consumer is affected by various variables which gives to brand preference example are behavioral determines price of product and culture and brand availability of product.

The study shows that the producers of the local beverage have identified that their brands are not up to standard when compared with foreign beverage and this is due to the fact that they are not adequately funded most of the respondents on the other had indicated that the producers are being unethical in their production and packaging by adding stones and creating an unpleasant taste for their products.

This shows how myopic the produces are about their market share. The producers have not realized that they are in the business of providing for a large market and the foreign producers who are also their competitors are the same products. The finding also revealed that the producers do advertise. This may be due to the fact that hey have to protect the image of their company and attract more consumers.

The producers should understand that advertising helps to build a strong demand for their product and that the building of brand recognition are accomplished when the product is finally accepted.

It wad also learnt that the producers believe that their problem is finance which has resulted to their small scale of production and poor production but they forget that people are ready to pay more for better products provided their needs are satisfied. With these their unethical practices should be stopped and at least make do with their present capital wisely.

The findings also reveal that the producer are not aware of the importance of market research they revealed that their inability to carry out the research was due to limited resources available to them. The findings shoes the price gives rise to brand preference.

The information from the data show that so much is left to be expected from the producers of local beverage. There is hope that this situation may change in the future.

The producers should apply measures of refinement to satisfy consumers needs in order to survive their bleak future. Producers therefore must be customer oriented to succeed. This concept places the consumers of b\beverage at the center of organizational planning to satisfy their needs and want. As greater turnovers creates high profit.


5.2 Conclusions

In the light of the above findings we have conveniently concluded as follows:

  1. Since the producers of local beverage operate fully on the Eastern Zone that more refinement would create more consumer satisfaction.
  2. That shortage of funds is a problem in expanding the market share.
  3. On the extent of the standard of production through it is said that the local processors are not up to standard. This notwithstanding improved marketing techniques are required in the areas of quality design color, packaging labeling, advertising publicity and sales promotion.

5.3 Recommendations

One of the major problems in area of consumer satisfaction with respect to brands preference in the purchase of beverage is the lack of marketing awareness and not application of the tools of marketing mix. This is due to the low performance of local producer of beverage on the increasing demand of the consumers for the best quality, the recommendations are as follows.

  1. The local producers should be adequately funded to minimize problems
    which are contributing to inefficiency.
  2. The losing company should refine their product and note the attributes that make beverage to be more attracting to their customers and introduce it.
  3. The processors should be well trained. The objectives and importance of such training should be made known to them. Also a clean environment should be provided for processing.
  4. That government should supply highly mechanized machines as lack of these will encourage un-refined products.
  5. Finally the Local producers backed with improvement on their brands should launch an aggressive promotional campaign.

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