Assessment Of Patient Satisfaction Towards Nursing Care In Selected Hospital

Project and Seminar Material for Nursing (Science)

Assessment Of Patient Satisfaction Towards Nursing Care In Select Hospital (Obong)


Abstract


Patient satisfaction has become an established outcome indicator of the quality and the efficiency of the health care systems. Patient satisfaction with nursing services is considered the most important factor in the moulding of the overall patient satisfaction with hospital services, and reflects the ability of the provider to meet the patients’ needs. This study therefore sought to investigate patient satisfaction towards nursing care in selected hospital a case of Babcock University Teaching Hospital, Ilishan-Remo, Ogun State, Nigeria. This study adopted descriptive survey research design. The study population were in-patients who have spent at least one night on admission in Medical, Surgical, Obstetrics and Gynaecology wards. Convenient non-probability sampling technique was used in recruiting the 150 respondents of this study. The instrument for data collection was a pretested semi-structured self-administered questionnaire. The instrument was validated through face and content validity by experts in Nursing Science and Tests and Measurement. Test re-test method was used to establish the reliability of the instrument while the reliability coefficient value of 0.827 was derived after subjecting the data collected to Pearson’s Moment Correlation Statistics. The questionnaires were distributed by the researcher conveniently to inpatients of the selected wards. Descriptive and inferential statistics were used to analyse the data collected. The findings revealed that Majority (93%) of the patients showed excellent satisfaction with the quality of nursing care received, and have positive perception (83.9%) and suitable experiences with nursing care (62.4%) during their stay on the wards. It was recommended among others that patients’ opinion for improving quality of nursing care should be taken into considerations to improve the quality of nursing care.


Table of Content


  • Title Page
  • Certification
  • Dedication
  • Acknowledgement
  • Table of Content
  • List of Tables
  • Abstract

Chapter One:

Introduction

  • 1.1 Background of the Study
  • 1.2 Statement of the Problem
  • 1.3 Objective of the Study
  • 1.4 Research Questions
  • 1.5 Research Hypothesis
  • 1.6 Significance of the Study
  • 1.7 Scope of the Study
  • 1.8 Limitation of the Study
  • 1.9 Definition of Terms
  • 1.10 Organisations of the Study

Chapter Two:

Review of Literature

  • 2.1 Conceptual Framework
  • 2.2 Theoretical Framework
  • 2.3 Empirical Review

Chapter Three:

Research Methodology

  • 3.1 Research Design
  • 3.2 Population of the Study
  • 3.3 Sample Size Determination
  • 3.4 Sample Size Selection Technique and Procedure
  • 3.5 Research Instrument and Administration
  • 3.6 Method of Data Collection
  • 3.7 Method of Data Analysis
  • 3.8 Validity of the Study
  • 3.9 Reliability of the Study
  • 3.10 Ethical Consideration

Chapter Four:

Data Presentation and Analysis

  • 4.1 Data Presentation
  • 4.2 Analysis of Data
  • 4.3 Answering Research Questions
  • 4.4 Test of Hypotheses

Chapter Five:

Summary, Conclusion and Recommendation

  • 5.1 Summary
  • 5.2 Conclusion
  • 5.3 Recommendation
  • REFERENCES
  • APPENDIX
  • QUESTIONNAIRE

Complete Material Available


Get Complete Project Material

6,000 Naira

The Complete Material Will Be Sent to You in Just 2 Steps

Quick & Simple…


Step One Purchase

Make Payment (Through Transfer) of ₦6,500 to the Account Below

Access Bank PlcAcc No: 0811003731
Samphina Academy
Current Account

Or CLICK HERE To Pay With Debit Card


FOR STUDENTS OUTSIDE NIGERIA
CLICK HERE To Pay With Card ($15)
FOR GHANA STUDENTS (GHS 100)
Ghana MTN MoMoMTN MoMo
0553978005
Douglas Osabutey

Step Two Purchase

Send the Following Details on WhatsApp ( 07062590260 ) After Payment

  1. Payment Details

  2. TOPIC: Assessment Of Patient Satisfaction Towards Nursing Care In Selected Hospital

The Complete Material Will Be Sent To You On WhatsApp After Receiving Your Details
T & C Apply


  Contact Our Help Desk


Students Review



List of Related Works

Click on Any Topic to Preview the Content

samphina.academy

Samphina Academy

Samphina Academy is an Online Educational Resource Center that is aimed at providing students with quality information and materials to aid them in succeeding in their academic pursuit.