Problems Of Property Management And Solutions

Project and Seminar Material for Estate Management

Problems Of Property Management And Solutions

Table of Contents

Chapter One

  • 1.1 Introduction
  • 1.2 Objective of Study
  • 1.3 Scope
  • 1.4 Study Methodology
  • 1.5 Definition of Property Management
  • 1.6 Property Management Approach

Chapter Two

  • Functions of property management
  • 2.1 Preparation and Interpretation of Lease
  • 2.2 Advising and Arrangement of Insurance Transaction
  • 2.3 General and Routine Maintenance of Property
  • 2.4 Rent collection
  • 2.5 Action Under Lease
  • 2.6 Multiple Ownership
  • 2.7 Property Counseling

Chapter Three

  • Problems of property management
  • 3.1 Location and Design
  • 3.2 Lease Agreement
  • 3.3 Rent Collection and Renewal
  • 3.4 Disagreement Over Utility Bills
  • 3.5 Maintenance and Repairs
  • 3.6 Uncooperative Attitude of some Land Lord

Chapter Four

  • Case study

Chapter Five

  • 5.1 Summary of findings
  • 5.2 Conclusion
  • 5.3 Recommendation

Chapter One

1.1 Introduction

Property management to a non – Professional Estate agent entails mere collection rent.

Real property management goes beyond mere collection of rent. A property manger gets involved with managerial problem solving and decision making. He also performs several activities and tasks involving planning, organising, directing and controlling with respect to the portfolio of real estate assets being managed on behalf of his clients.

This is important since one of the features of real property that distinguishes it from other investment media is its requirement to be managed.

Because of the increasing pace of technological development or innovations resulting particularly in the construction of high rise and high technological structures in our cities, there is need for a trained manager who is able to cope effectively and efficiently with management problems arising from the latter.

Multi – tenanted properties such as office blocks and residential houses present the greatest management challenge to the surveyor.

The author’s experience of non-challant attitude of a good number of property investors regarding the management of the property prompted the choice of this topic

1.2 Objectives of the Study

The study will examine the problems of property management, and proffer solutions towards rectifying these problems

1.3 Scope

This project will be limited to a few selected property in Abuja metropole, which includes.

  1. Shelter House
  2. Alaji M.D. shitus property on Plot 801 Malumfashi Close Area 11, Gariki Abuja
  3. C.O.C. Enterprises property in Karmo, Abuja
  4. Mrs. Nwankwo’s property on Plot 118 Tunis Street Zone 6 Wuse, Abuja

1.4 Study Methodology

This study is based on data collected by the following methods

  1. Primary method
  2. Secondary method

Primary Method:

Primary data collection involves the distribution of questionnaires among some practicing Estate surveyor value’s as well as some land lords.

It involves the personal interview of professional.

Secondary Method:

Secondary data are those collected from previously published works (e.g.) Journals, newspapers, magazines etc.

1.5 Definition of Property Management

Michael Thorncraft defined property management as the direction and supervision of an interest in landed property with the aim of securing the optimum return. This return, which may not always be financial may also be in the form of social benefit, status, prestige, political strength etc.

John P. Macey and Charles Baker defined property management as the application of skill in caring for property. Its surrounding and amenities, and in developing a sound relationship between tenants themselves, in order that the Estate, as well as t he individual house may give the fullest value to both the land lord and the tenants, from the land lords point of view it is desirable that the property should be efficiently and economically maintained and managed as much as possible, while from the tenants point of view, the house should provide a home, the focal point of full and happy life for the family.

1.6 Property Management Approach

There are two types of property management approaches used in this study.

  1. Active management approach
  2. Passive management approach

Active management approach:

This type of management encompasses both long term and short time strategies. This involves constant attempt by the property manager is involved in all issues concerning improvement maintenance, repairs, conversion, extension, of e property etc. The advantage of this system of management is that it enables the property manager to be aware of all problems concerning the property. Since his attention is required at any time matters regarding the property comes up. This provides him with an opportunity to asses the state of the property and determine all necessary actions needed t obtain maximum return.

It also makes it possible for the manger to detect defects, and remedy them at an early stage to prevent it from degenerating into a more complex one, there by prolonging the life of the property.
Passive Management Approach

This is a system of management where the manager takes little or no part in the management of the property.

This approach has a disadvantage especially in a situation where the tenant exhibits a non – chalalant attitude towards the maintenance of he property, the property manager may also loose grip of what goes on in the property and may discover the damage done to the property when it is already later and require more funds to undertake repairs.

Chapter Five

5.1 Summary of Findings

This study was undertaken to assess the Problems of property management and solutions. The study opened with chapter one where the statement of the problem was clearly defined. The study objectives and research focus were defined and formulated respectively. The study reviewed related and relevant literatures. The chapter two gave the conceptual framework. The third chapter described the associated problems with property management. The research method employed here is the descriptive survey method. The study analyzed and presented the data collected in tables and While the fifth chapter gives the study summary and conclusion.

5.2 Conclusion and Recommendation

Property management is fraught with a number of problems which should be addressed carefully by the manager in order to achieve optimum returns for the investor. Multi-tenanted property management requires special skills of estate management profession involving careful selection of management procedures, technical tactics of tenant selection, effective supervision, routine inspection and monitoring of tenants’ activities in properties and effective planning and control activities to guarantee optimum returns to landlords, quite enjoyment to tenants and long life to the property facilities and services.

In order to reduce the incidence of rent default, property managers should be very critical in their tenant screening and selection process. They should be very mindful of the prospect’s ability to pay not only the first rent, but also the subsequent year’s rents. Proof of stable employment, good credit history and reliable source of income could be possible indices for evaluating prospective tenants. Guarantee of good behaviour from reputable referees should be obtained from prospective tenants.

Lease agreement should always be carefully worded and properly administered on tenants before giving possession of the premises at the beginning of tenancy. It should also state clearly the terms and modalities for renewal or termination of tenancy. Optimum rents should be fixed to encourage landlords, while prospective tenants should be advised to take properties with easily affordable rents considering their obligations under the tenancy vis-à-vis their income level. Frequent inspection periods should be organized to facilitate effective monitoring of the lessee and his activities with regards to the properties and neighbours; early detections of problem sources can be observed and averted. Property managers are recommended to act promptly in making contact with tenants when early sign of a breach of tenancy is noticed. Property managers should endeavour to establish cordial relationship with tenants to allow absolute freedom of expression, friendly dealings and resolution of seeming problems. It is essential to develop improved communication system and support for all vulnerable tenants to avert problems that could aggravate the tenancy default wherever possible.

Tenants should be made to pay security deposits as it is done in developed countries. This deposit is kept by the manager and used to carry out any necessary repairs at the expiration of the lease. This will save the landlord from incurring unnecessary costs of repairs. However, the manager must ensure that the money is kept properly for this purpose, and any balance that remains are remitted to the tenant.

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