The Use Of Supply Chain Management In Manufacturing Organisation To Control Inventory Levels While Providing Adequate Service To Customers

Project and Seminar Material for Commerce

The Use Of Supply Chain Management In Manufacturing Organisation To Control Inventory Levels While Providing Adequate Service To Customers


Chapter One


Introduction

1.1 Background Of The Study

Supply-chain management and it encompasses all of those integrated activities that bring product to market and create satisfied customers.The Supply Chain Management Program integrates topics from manufacturing operations, purchasing, transportation, and physical distribution into a unified program. Successful supply chain management, then, coordinates and integrates all of these activities into a seamless process. It embraces and links all of the partners in the chain. In addition to the departments within the organization, these partners include vendors, carriers, third party companies, and information systems providers within the organization, the supply chain refers to a wide range of functional areas.

These include Supply Chain Management-related activities such as inbound and out bound transportation, warehousing, and inventory control. Sourcing, procurement, and supply management fall under the supply-chain umbrella, too. Forecasting, production planning and scheduling, order processing, and customer service all are part of the process as well. Importantly, it also embodies the information systems so necessary to monitor all of these activities. Simply stated, the supply chain encompasses all of those activities associated with moving goods from the raw-materials stage through to the end user.” Advocates for this business process realized that significant productivity increases could only come from managing relationships, information, and material flow across enterprise borders.

One of the best definitions of supply-chain management offered to date comes from Bernard J. (Bud) LaLonde, professor emeritus of Supply Chain Management at Ohio State University. LaLonde defines supply-chain management as follows: “Thedelivery of enhanced customer and economic value through synchronized management ofthe flow of physical goods and associated information from sourcing to consumption. “As the “from sourcing to consumption” part of our last definition suggests, though, achieving the real potential of supply-chain management requires integrationnot only of these entities within the organization, but also of the external partners. The latter include the suppliers, distributors, carriers, customers, and even the ultimate consumers. All are central players in what James E. Morehouse of A.T. Kearney calls the extended supply chain.

“The goal of the extended enterprise is to do a better job of serving the ultimate consumer,”. Superior service, he continues, leads to increased market share. Increased share, in turn, brings with it competitive advantages such as lower warehousing and transportation costs, reduced inventory levels, less waste, and lower transaction costs. The customer is the key to both quantifying and communicating the supply chain’s value, confirms Shrawan Singh, vice president of integrated supply-chain management at Xerox. “If you can start measuring customer satisfaction associated with what a supply chain can do for a customer and also link customer satisfaction in terms of profit or revenue growth,” Singh explains, “then you can attach customer values to profit & loss and to the balance sheet.” The best companies around the world are discovering a powerful new source of competitive advantage. It’s called supply-chain management and it encompasses all of those integrated activities that bring product to market and create satisfied customers.

The Supply Chain Management Program integrates topics from manufacturing operations, purchasing, transportation, and physical distribution into a unified program. Successful supplychain management, then, coordinates and integrates all of these activities into a seamless process. It embraces and links all ofthe partners in the chain. In addition to the departments within the organization, these partners include vendors, carriers, third party companies, and information systems providers.

The fundamental objective of supply chain management is to “add value”. An example is the fish fingers. During the Supply Chain Management’98 conference in the United Kingdom , a participant in a supply chain management seminar stated that total time from fishing dock through manufacturing, distribution, and final sale of frozen fish fingers for his European grocery-products company was 150 days. Manufacturing took a mere 43 minutes. That suggests an enormous target for supply chain managers. During all that time, company capital is– almost literally in this case–frozen. What is true for fish fingers is true of most products. Examine any extended supply chain, and it is likely to be a long one. James Morehouse, a vice president of consulting firm A.T. Kearney, reports that the total cycle time for corn flakes, for example, is close to a year and that the cycle times in the pharmaceutical industry average 465 days. In fact, Morehouse argues that if the supply chain, of what he calls an “extended enterprise,” is encompassing, everything from initial supplier to final customer fulfillment, could be cut to 30 days, that would provide not only more inventory turns, but fresher product, an ability to customize better, and improved customer responsiveness. “All that add value,” he says. And it provides a clear competitive advantage. Supply Chain Management becomes a tool to help accomplish corporate strategic objectives reducing working capital,taking assets off the balance sheet,accelerating cash-to-cash cycles,increasing inventory turns, and so on.


1.2 Statement Of The Problem

The problem confronting the research is to appraise the use of supply chain management in manufacturing organization to control inventory levels while providing adequate service to customers;A case study of east wind foods.


1.3 Research Question

  1. What is supply chain management
  2. What is inventory level and how can supply chain management be used to control inventory while providing adequate service to customers

1.4 Objective Of The Study

  1. To appraise the nature of supply chain management.
  2. To determine the use of supply chain management to control inventory level while providing adequate service to customer

1.5 Significance Of The Study

The study shall analyze supply chain management and project its importance in controlling inventory level while providing adequate service to customers. It shall also serve a veritable source of information on issues on supply chain management.


1.6 Statement Of The Hypothesis

1. H0 Inventory control and customer service in East-Wind foods is low
H1 Inventory control and customer service in East-Wind foods is high

2. H0 Supply chain management inEast-Wind foods is not significant
H1 Supply chain management in East-Wind foods is significant

3. H0 The impact of supply chain management on inventory control and customer service in east wind foods is low
H1 The impact of supply chain management on inventory control and customer service in east wind foods is high


1.7 Scope Of The Study

1 The study provides an appraisal of the use of supply chain management in manufacturing organization to control inventory levels while providing adequate service to customers


1.1 Definition Of Terms

Supply Chain Management:

The supply chain encompasses all of those activities associated withmoving goods from the raw-materials stage through to the end user.” Advocates for this business process realized that significant productivity increases could only come from managing relationships, information, and material flow across enterprise borders.

One of the best definitions of supply-chain management offered to date comes from Bernard J. (Bud) LaLonde, professor emeritus of Supply Chain Management at Ohio State University. LaLonde defines supply-chain management as follows: “Thedelivery of enhanced customer and economic value through synchronized management ofthe flow of physical goods and associated information from sourcing to consumption

Supply Chain Management Departments:

Company’s Supply Chain Management department functions include

  • Inventory management
  • Transportation service procurement
  • Materials handling
  • Inbound transportation
  • Transportation operations management
  • Warehousing management

Moreover, the Supply Chain Management department is expected to increase its range ofresponsibilities, most often in line with the thinking that sees the order fulfillment processas one co-ordinate set of activities. Thus the functions most often cited as planning toformally include in the Supply Chain Management department are:  Customer service performance monitoring

  • Order processing / customer service
  • Supply Chain Management budget forecasting

On the other hand, there are certain functions which some of us might feel logically belong to Supply Chain Management which companies feel are the proper domain of other departments.

Most difficult to bring under the umbrella of Supply Chain Management are:

  • Third party invoice payment/audit
  • Sales forecasting
  • Master production planning

The Use Of Supply Chain Management In Manufacturing Organisation To Control Inventory Levels While Providing Adequate Service To Customers


Project Material Download

3,000 Naira


The complete material will be sent to you in just 2 steps.

Quick & Simple…


Step One Purchase

Make payment of ₦3,000: through USSD Transfer, Bank Mobile App, ATM Transfer, or POS Transfer to:

Access Bank PlcAccount No.: 0811003731
Name: Samphina Academy
Account Type: Current

Or Click Here to pay with Debit Card

FOR CLIENTS OUTSIDE NIGERIA:
Click Here to pay with Debit Card ($15)
GHANA – Make Payment of 60 GHS to MTN MoMo, 0553978005, Douglas Osabutey 

  PAY WITH CRYPTOCURRENCY


Step Two Purchase

Send the following details through Text Message or WhatsApp Messenger | +234-8143831497

  • Payment Details 
  • Email Address 
  • The Use Of Supply Chain Management In Manufacturing Organisation To Control Inventory Levels While Providing Adequate Service To Customers

The complete material will be sent to your email address after receiving your payment information | T & C Apply


  Contact Our Help Desk


You may also like:

⚠️ Need a different topic? Perform a quick search



Get A Complete Business Plan For Any Business In Nigeria

Business Plan for Businesses in Nigeria

  Business Plans in Nigeria


The Use Of Supply Chain Management In Manufacturing Organisation To Control Inventory Levels While Providing Adequate Service To Customers


Disclaimer

This research material “The Use Of Supply Chain Management In Manufacturing Organisation To Control Inventory Levels While Providing Adequate Service To Customers” is for research purposes and should be used as a guide in developing your research project / seminar work. For no reason should you copy word for word (verbatim) as samphina.com.ng will not be liable for any who copied the material.

The aim of providing this material is to reduce the stress of moving from one school library to another all in the name of searching for research materials. This service is legal because, all institutions permit their students to read previous projects, books, articles or papers while developing their own works. According to Austin Kleon “All creative work builds on what came before”.

samphina.com.ng is only providing this material “The Use Of Supply Chain Management In Manufacturing Organisation To Control Inventory Levels While Providing Adequate Service To Customers” as a reference for your research. The paper should be used as a guide or framework for your own paper. The contents of this paper should be able to help you in generating new ideas and thoughts for your own research. Use it as a guidance purpose only.


How to defend your research work


This is a general guide on how to defend your research work:

1. Prepare For Questions:

If you are preparing for questions that may be asked during your defense, then your answers will flow smoothly and effectively. This will prove your knowledge on the subject e.g “The Use Of Supply Chain Management In Manufacturing Organisation To Control Inventory Levels While Providing Adequate Service To Customers“, and strengthening your argument. Ask friends and family, read your work for them to listen to your presentation, and write down questions. You may be lucky the panel will ask you those you have already prepared on.

2. Strong Summary:

Summarizing your chapters will help keep your audience focused because it is easy for a mind to drift, so providing summaries will ensure your panel will follow along, even if they lose focus for a brief moment. Visual aides, such as graphs and power-point presentations can be very helpful. If you are going to use these, make sure you will practice your presentation with them.

3. Be Confident in Your Research Work:

Not knowing your topic “The Use Of Supply Chain Management In Manufacturing Organisation To Control Inventory Levels While Providing Adequate Service To Customers” inside out will cause you to struggle and ultimately fail with your defense. You need to know the subject from every angle to ensure you are fully prepared for any question that may come your way.

4. Conclusion:

Reinforce your findings to conclude your defense. The finale of your presentation should focus on proving the work that has been done. You may need to recap on what has changed and remained unchanged, if is necessary.

5 . Listen:

Before you get defensive or recite a particular answer, make sure you truly understand the question being asked. Being a good listener is an important quality, because providing an inaccurate or off-topic answer will also weaken the validity of your paper.

Samphina Academy

Samphina Academy is an Online Educational Resource Center that is aimed at providing students with quality information and materials to aid them in succeeding in their academic pursuit.