Strategies For Improving Workers Morale And Productivity In An Organization (A Case Study Of Enugu State Transport Company (Entraco)

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Strategies For Improving Workers Morale And Productivity In An Organization (A Case Study Of Enugu State Transport Company (Entraco)


Abstract


Improving workers morale and productivity. It is very pertinent to improve the workers morale so as to enhance greater level of productivity. Any organization that has no consideration on how the morale of the workers can be improved is liable to face a lower level of productivity. This strategy is adopted to increase the employer/employee relationship and if it can be achieved, it is by giving incentives like free transport allowance and in fact make them have a sense of belonging. Improving workers morale has been one of the main strategies adopted in most of our organizations in Nigeria because it is a process by which workers get motivated in order to enhance productivity services effectively. This prospect has been a broad area of concern to most of our existing firms or organizations who do not know how to get workers motivated thereby improving their morale and productivity.


Chapter One


Introduction

1.1 Background of the Study

In every organization set-up, indispensable groups are discernible. These groups are known as the employees and the employers. They both constitute the point upon which the activities of the organization revolves.

It is said that area of the most common mutual interest where employees and employers may co-operate consciously the advantage of them consist of improving the morale of the worker, promoting efficiency and productivity, eliminating waste, reducing cost of maintenance.

Every organization is set u to attain in some definite and defined objectives. These objectives, which have to be accomplished through the instrumentality of the above, mentioned groups often include high productivity. To do this management has to organize it’s resources to achieve maximum performance.

One of this resource is of course. Human beings, whilst the out put of some factors like machine. May be predetermined activities involving people are not calculated precisely for even if they are, the result may vary, due to what is known as human element. How well a job is done depends on the rewards attached to the work fore the word reward in it’s own stresses has complete meaning. But due to the result of research on human behaviour in work situation, we are able to realize that wage or salary is mainly one of the important needs of the workers.
Every works at work requires the organizations to treat him not just like a community but like a human being of high reasoning.

Beloc (1964) once wrote that workers have certain inalienable right as important as those of their employer and it is the duty of the organization to recognize these rights.

It is obvious that the workers have needs, which the work situation may or may not satisfy. The degree of satisfaction and dissatisfaction will be reflected not only in measured work but also in the morale of workers. The maximization of personnel contribution of the entire human element in an organization is the major objectives of the organization, which is implemented, not only through the whole management process itself. How those people are organized directly influence their morale.


1.2 Statement of Problem

Improving workers moral and productive in an organization has been the main study or way to increase the shareholders wealth. The workers are forced with lots of problems concerning the strategies for improving workers morale and productivity in the organization and with regards to these problems; the researcher wants to find answers to the following problems.

  1. What are the ways of improving the workers moral?
  2. How can efficiency and productivity be increased in the organization?
  3. How can waste and redundancy be eliminated in the organization?
  4. What are the ways of reducing cost of maintenance at the same time improve the quality of services?

1.3 Objective of the Study

The rational for conducing this research work lies in the suspected high degree of dissatisfaction , which reduce the workers moral towards productivity and it’s effects on the productivity which


1.4 Statement of Hypothesis

  1. H0: Workers do not have job satisfaction from their routine job.
    H0: Their boss gives Workers more knowledge when they are confused on what is expected from them.
  2. H1: Workers do not have job satisfaction from their routine job.
    H1: Their boss gives Workers more knowledge when they are confused on what is expected from them.

1.5 Significance of Study

The importance of the study is that of the end of the investigation into the strategies for improving workers and productivity. It is very important to both an organization and employees as well as government.

It is a very sensitive issue to an organization it is important to an organization in the sense that if an employee’s moral is well improved, there will be increase in the productivity thereby meeting the set goals, with good strategies in improving workers moral. There will be high productivity. The researcher would have thrown more light on the problems caused by low moral among the workers and also level the motivational strategies that would be adopted to increase workers moral and productivity.

Secondly, the managers would know the management techniques they would employ to pull their workers forward achieving organizational objectives and facilities mutual understanding between the manages, supervisor and his subordinates.

Thirdly, the workers should also understand that should set goals for themselves if there are to win the love and benefits from the organization.


1.6 Scope and Limitations of the Study

The scope of this study is very wide if it has to be carried out in all organization of any type of work or activity. The study is restricted to Enugu stated transport. Company limited “ENTRACO” the strategies for improving workers moral and productivity in an organization will be theoretically determined.

Geographically, it is limited to Enugu state transport company limited.


1.7 Definition of Terms

The following terms used in this study should be taken to mean the following.

Strategies:

Is human activity directed at managing any affair skillfully and favourable.

Productivity:

Is the increase efficiency and the rate at which the out-put are product.

Therefore, the strategies for improving workers moral and productivity in an organization is simply means better pay and conditions for an increase out-put.


Chapter Five


Summary of Findings, Recommendation and Conclusion Summary of Findings.

5.1 Summary of Findings

The main objective of this research has been to examine the strategies for improving the workers is moral and productivity in an organization. Research finding indicate that the moral of employees in an organization could be improved by offering them the opportunity to participate in decision making allowing them to participate in setting the goal of the organization and rewarding them for accomplishing the organizational effectively and efficiently.
The research also reveals that workers will be motivated if their relationship with their supervisor are cordial and if they have very high satisfaction for the job the perform.

It was also revealed that a yearly appraisal of employees motivates them to higher performance and if superiors relationship with their subordinates are cordial the employees social interaction with bosses will lead to enhancement of the workers productivity. It was also observed that from the respondents that appraisal based on result achieved as expected is highly, welcome by the subordinates.

The employees also preferred performance reports and appraisal which measures, progress towards the set objectives of the organization.

The managers ands supervisors responded that there are given opportunities to takes up more responsibilities in their company and this motiveless for higher productivity.

More over, all most all the respondents unanimously agree that they are given the opportunity the respondents were unanimous in endorsing that the are reinforce for their over all good performance through training and development and the reinforcement is by promotion.

The respondents also agreed that they are given every opportunity for team work toward the achievement of organization al goal and more over, they have not observed any eroding of their authority in the process in the process of executing job.


5.2 Recommendations

Based on the findings of this research report the following recommendation s were made. Since employee moral and productivity are based on their participation in setting the goals of the organization and in participation in decision making the researcher recommends that managers should adopts democratic style of leadership.

Secondly, the workers should be involved in the decision making process performance appraisal be based on result achieved by the time the out put were expected this should be done through reliable performance report and appraisal which measures progress towards the set objectives.

There relationship between the superior and subordinate should be cordial. This will create an atmosphere where the managers and their subordinates could sit together, discuss and reach agreement on how to improve the employees performance.

Workers should be encouraged to participate meaningful in their union activities opportunities for in service training will help the workers to grow along side with the organization.

This will equally raise the workers moral and productivity.

More importantly the employees should be given good conditions of services. The employees pay package should be well enhanced. The workers should be provided with well spaced, improved vindicated office accommodation.
The manager should be provided with official cars and all the paraphernalia appropriate to their offices.


5.3 Conclusion

From the findings of this research it has now been discovered that autocratic leadership in an organization reduced the workers moral and affect their productivity.

Secondly, lower, the moral of the workers and this leads to a reduction in productivity.

Other factors that can contribute to low moral in workers includes lack of participation in decision making and inadequate reward for the workers contributions.

It is also vital to state that moral of the workers could be improved by allowing the workers to participate in decision making exercise of the organization especially that affects them.

The workers moral can be improved by allowing them to take part in their union activities evaluating their performance and rewarding good and honest performance.


Strategies For Improving Workers Morale And Productivity In An Organization (A Case Study Of Enugu State Transport Company (Entraco)


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Strategies For Improving Workers Morale And Productivity In An Organization (A Case Study Of Enugu State Transport Company (Entraco)


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