Secretarial Job-Tasks Required In Modern Business Offices And Implication On Secretarial Education Curriculum In Tertiary Institutions In The North-Central Nigeria

Project and Seminar Material for Office Technology and Management OTM

Project and Seminar Material for Office Technology and Management OTM


Abstract


The study was carried out to assess Secretarial Job-Tasks Required in Modern Business Offices and Implications in Secretarial Education Curriculum in the North-Central Nigeria. Descriptive design was adopted for the study, and also four research questions and four null hypotheses were posited. The population of the Executives and Secretaries in both public and private organizations stood at 2,960 and 4,040, respectively. Proportionate sampling techniques were used in selecting the samples of 148 Executives and 202 Secretaries. Questionnaire was used to collect data. The Bio-data collected were analyzed using simple statistical tools frequencies and percentages. The null hypotheses 1 was tested using t-test and 2,3and 4 were tested with chi-square statistics at 0.05 level of significance.

Findings among others were: The views of Secretaries and Executives did not differ on the job-tasks required by the secretary, the performance of Secretarial Education Graduates was significantly dependent on the impact of Information Technology, the performance of job-tasks in modern business offices was significantly dependent on the competencies acquired by Secretarial Education Students. Performance of Secretarial Education Students depended on the correction of lapses in the curriculum. It concluded that for Secretarial Education Graduates to cope with the trend of Information Technology, the curriculum of Secretarial Education needed to be revisited to embrace what is required in modern business offices.

In view of the findings and conclusion, the following recommendations were made: there is need for the Federal and State Ministries of Education to provide facilities/equipment for development of Information Technology in Institutions of learning so that Secretarial Education Students can be trained and equipped to face the challenges of modern business offices. This can be implemented through the Alumni, and National bodies of Business Education and also through volunteers. Teachers can also improvise the materials needed. The new nomenclature of Secretarial Education as Office Technology Management (OTM) with their course specification and course titles should be inculcated into the university system in order to have a uniform curriculum. This can be effective through the help of various commissions like National University Commission (NUC) and National Commission for Colleges of Education


Secretarial Job-Tasks Required In Modern Business Offices And Implication On Secretarial Education Curriculum In Tertiary Institutions In The North-Central Nigeria


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