The Relevance Of Staff Motivation And Performance In Business Organization (A Case Study Of PZ Nigeria Plc, Ilorin Regional Office)

Project and Seminar Material for Business Administration and Management BAM

The Relevance Of Staff Motivation And Performance In Business Organization (A Case Study Of PZ Nigeria Plc, Ilorin Regional Office)

Table of Content

  • Title Page
  • Certification
  • Dedication
  • Acknowledgment
  • Table of Content

Chapter One

1.0 Introduction

  • 1.1 Background of Pz. Nig. Plc
  • 1.2 Statement of Problems
  • 1.3 Purpose of the Study
  • 1.4 Objective of the Studies
  • 1.5 Significance of the Studies
  • 1.6 Scope of the Study
  • 1.7 Research Hypothesis
  • 1.8 Research Methodology
  • 1.9 Research Limitation
  • 1.10 Definition of Relevant Terms
  • 1.11 Organization of Studies
  • References

Chapter Two

Review of Related Literatures

  • 2.0 Introduction
  • 2.1 Theories of Motivation
  • 2.2 Nature of Motivation in Business Organization
  • 2.3 Meaning and Scope of Motivation
  • 2.4 How to Motivate Employees in Business Organization
  • 2.5 Other Motivational concepts
  • 2.6 Business Organization and staff motivation
  • 2.7 Relevance of Staff Motivation in Pz Ilorin
  • References

Chapter Three

Research Design and Methodology

  • 3.0 Introduction
  • 3.1 Methods of Data Collection
  • 3.1.1 Primary Sources of Data Collection
  • 3.1.2 Secondary Sources of Data Collection
  • 3.2 Research Population
  • 3.3 Sampled Population
  • 3.4 Sampling Techniques and Size
  • 3.5 Research Instrument
  • 3.6 Questionnaire Design
  • 3.7 Questionnaire Administration, Distribution and Collection
  • 3.8 Method of Data Presentation and Analysis

Chapter Four

Data Presentation, Analyses and Discussion of Findings

  • 4.0 Introduction
  • 4.1 Data Presentation
  • 4.2 Data Analysis and Interpretation
  • 4.3 Test of Hypothesis
  • 4.4 Research Findings

Chapter Five

Summary, Conclusion and Recommendations

  • 5.1 Summary
  • 5.2 Conclusion
  • 5.3 Recommendations
  • Bibliography

Chapter One

1.0 Introduction

Motivation is a common term used in human resources management, and it defined as the internal drive which moves a person towards a goal at meeting personal needs since motivation plays a major role in business organization to achieve the desired result through effective man power utilization. Many researchers in motivation summarizes that except man is motivated to an optimum level, the business organization will not meet the expected degree of productivity into an organization, money and material are also contributing factors. One of the greatest problem faced by most business organization is the total neglect of human motivation, this have often resulted into industrial disharmony. Another problem faced by business organization is the issue of motivation is inadequate welfare package, housing, transportation, opportunity for training and retraining, health care benefits, pension and gratuity, just to mention a few out of the so many motivational problems faced by a business organization. The above motivational problems are my observation in a business organization especially in the area of my case study (PZ. Nig. Plc) and it was based on the above that I choose the topic “The relevance of staff motivation and performance in a business organization (case study: PZ Nigeria Plc, Regional Office)

1.1 Background of Pz. Nig. Plc

This company had its beginning in sierra lone when Mr. G.B Zochonis and Mr. G.H Paterson met in Freetown and formed a trading company by the name of Paterson Zochonis and company limited, which was incorporated as a private company under English law in February 1884 with a registered office in Liverpool, England in 1886. The office was transferred from Liverpool to Manchester which has remained the headquarters of the group ever since.
The main business of the company was that of general merchant and was active for many years in the export of West Africa such as cotton, cassava and hides and skins. The company had a number of trading posts throughout West Africa which it served by operating four small coastal sailing schooners. The first branch in Nigeria was opened at Lagos in 1899. In 1903 a branch was established at Calabar and by 1912, the Nigerian branch in Nigeria was opened at Lagos in 1899. In 1903, a branch was established at Calabar and by 1912, the Nigeria branch included Ibadan, Oshogbo, Ilorin and Kano. At present, the company operates branches in all states of the federation including the Federal Capital of Nigeria Ilorin. Since the end of the last century, the company business has expanded throughout Nigeria and has been significantly diversified. The company’s operations are at present organized into three departments. Technical departments, general merchandize and the depot serviced department.
The Nigerian branch was incorporated in Nigeria in August (1969) as Paterson Zochonis Nigeria Plc and as a wholly owned subsidiary of Psaterson, Zochoris and co. ltd of Manchester England, and in 1973 offered 40% of us share capital to the Nigerian Public.

By a Scheme of arrangement under section 197 companies decree 1968 the company merged with PZ Industries Ltd, (formerly A. T L.) under the Scheme PZ Industries Ltd acquired the whole of the share capital of the company.

1.2 Statement of Problems

Motivational problems cut across all areas of human endeavors. These often affect the moral and productivity of individuals working in public and private enterprises.

Thus one deduced the following are the motivation problems seem in PZ. Nig PLC Ilorin regional office.

  1. Inadequate information on Employment Policy.
  2. Inability to involve intermediate and junior staff in decision making process.
  3. Partial implementation of welfare packages such as housing etc.
  4. Inadequate facilities to enhance staff productivity lack of working facilities like machine operators.
  5. Inadequate privilege given to staff to go for training and be retrained.
  6. Non-adherence to the implementation of workers compensation policy.

1.3 Purpose of the Study

The purpose of embarking on the project is to view those motivational factors that enhance staff motivational to employee.

The research will also highlight the relevance of staff motivation in business organization, particularly in PZ Mg Plc. Ilorin and make possible recommendation that can enhance staff motivation in business organization.

1.4 Objective of the Studies

The objectives of the study is to examine factors and relevant of staff motivation and performance in Peterson Zochonis (PZ) Nig. Plc Ilorin. Regional Office among other things the study will seek

  1. To ascertain the factors that militates against business management not to enhance staff motivation, example, funding, policy and politics.
  2. To explore the relationship between the business management and the entire staff.
  3. To identify whether the business management satisfy needs of their staff in regards to motivational packages.
  4. To look at the area of funding as its affect staff welfare.
  5. To recommend bases on the outcome of the study areas that the management will improve its staff morale.

1.5 Significance of the Studies

  1. It will enhance the under understanding of contents, policy and process of staff motivation in PZ. Ilorin Regional Office.
  2. It will afford me an insight of the total concept of motivation.
  3. To provide opportunity for theory researchers to acquired knowledge and information on staff motivation.
  4. It will afford opportunity for the business management to improve in areas of staff motivational deficiency.
  5. The study will provides bases for further implementation of motivational packages for staff.
  6. The study would provide the partial fulfillment of the requirement for the award of Higher National Diploma.

1.6 Scope of the Study

The scope of this study will cover PZ Nig. Plc Ilorin Regional Office. The limitation of this research is based on the fact that there has been no periodic evaluation of staff motivation especially in PZ Nig. Plc. Ilorin Regional Office. This may be due to the fact that the degree of operational activities Coupled with little man power, the assumption is always that there is contentment among staff of the organization. I will therefore limit myself to few of the problem identified in PZ. Nig. Plc Ilorin Regional Office and the effects on its workers. In the course of this study, the researcher encountered some problems. These were finance, time and scope of the study.

1.7 Rese4Rch Hypothesis

The research hypothesis will be analyzed using the null and alterative hypothesis.

Ho: motivation is an important factor that increases staff morale and performance in Business Organization.
Hi: Motivation is not an important factor that increases staff morale and performance in Business Organization.

Ho: Welfare package is relevant in enhancing staff motivation in Business Organization.
Hi: Welfare package is not relevant in enhancing staff motivation in Business Organization.

1.8 Research Methodology

The research methods used in the research project is the sampling method. It is analyze using the random sampling method or technique because all the elements in population are given equal opportunity to be selected. The names of staff of PZ Nig. Plc Ilorin Regional Office under are obtained and written in piece of paper.

1.9 Research Limitat1On

The study is limited to PZ Nig. Plc Ilorin Regional Office. The limitation of this research is based on te fact that there has been no periodic evaluation of staff motivation especially in PZ Nig. Plc Ilorin Regional Office.

This may be due to the fact the degree of operational activities coupled with few manpower, the assumption is always that there is contentment among staff of the organization. I will therefore limit myself to few of the problem identified in PZ Nig. Plc Ilorin Regional Office and the effects on its workers.

In the course of this study the researcher encountered some problems. These were finances, time and scope of the study.

1.10 Definition of Relevant Terms

1. Productivity:

The rate at which a worker, a company or a country produces goods and the amount produced, compared with how much time, work and money is needed to produce them.

2. Leadership:

The staff or position of being a leader. The ability to be a leader or the qualities a good leader should have.

3. Welfare:

The general health, happiness and safety of a person.

4. Co-Operate:

Connected with a co- operation.

5. Approval:

Judgment of the value, performance or nature of work e.g.

6. Motivation:

Is a general term applied to the entire class of drives, needs, wishes and similar forces.

7. Organization:

A group of people with a special purpose such as business, the arrangement on planning of part so as to form an effective goal.

8. Management:

The people in charge of a company, industry, the art of practice of managing especially managing a business or money.

9. Staff Compensation:

Is payment made to workers as a result of work hazard.

10. Policy:

Is a guide to action, shows direction policy is a means by which you achieve your aim.

11. PZ:

Paterson Zochonis.

1.11 Organization of Studies

This research work comprises of five chapters: Chapter One usually include: Introduction, Statement of the Problems, Purpose of the Studies, Objectives of the Study, Significance of the Study, Scope of the Study, Research Hypothesis, Research Methodology, Definition of Relevant Terms and Organization of the Study. Chapter Two is comprised of the Literature Review which Analysis the Theories on Motivation, Nature of Motivation, Meaning and Scope of Motivation and Relevant of Staff Motivation in Business Organization etc. Chapter Three, is Devoted for Research Methodology where issues like the sources of Data Collection, Population Sample and Sampling Procedure, Sampled Size, Research Instruments. Questionnaire Design, Administration and Collection are also discussed. Chapter Four is Data Presentation, Analysis and Interpretations. While Chapter Five is the concluding part of the Research Work where Summary of Findings, Conclusions and Recommendations shall be made.

Chapter Five

Summary, Conclusion and Recommendations

5.1 Summary

Motivation is those internal drives which energize or trigger an individual behaviour toward the performance of a given tasks. Motivation plays a vital role in any business organization toward the achievement of the desire result through effective utilization of human resources.

After critical analysis of the various data based on motivation, by the researcher, the following achievements were reached.

There are some factors that motivate staff to high productivity in the organization of study.

Therefore, In order to motivate people to put in their maximum efforts or best, it is essential that the various needs which have been identified be satisfied, example, wages/salaries, promotion, job enrichment and the other welfare packages or incentive that will increase productivity and output in an organization.

5.2 Conclusion

This project set out to find out what makes an employee happy at work for greater productivity in business organization using PZ. Ilorin regional office as a case study. Cordial relationship is enhanced in their organization about 45% and 55% reviews some level of degree of this cordiality among staff members and how it enhances productively in their organization.

Motivational factors other than salaries and wages are put in place these factors are promotion incentives annual increment, recognition and any other.

That adequate and sufficient motivation is likely to improve the job out put, meet demand and increase staff morale of every employee in their various specialties.

In conclusion therefore, from the finding it was reveal that motivation is an important factor in every organization that most be taken with extra care. And this is because it can increase. Staff productivity and can also reduce it.

5.3 Recommendations

On the basis of major finding of this study the following recommendation are made to PZ. Nig. Plc Ilorin regional office:

  1. Motivation is very good tool for personal management and must be put in practice in the organization.
  2. Practicing manager should use all forms of motivation to motivate their workers to higher productivity and should have seminars motivators.
  3. Monetary and educational incentives should not be the best motivators.
  4. Motivation should come at regular interval for it to be effective to higher productivity.
  5. The government should aim at improving the welfare and fringe benefit of workers in order to achieve the aim and objective of the organization effectively and efficiently.
  6. Poor leadership in the organization should not be encouraged because it does not enhance staff motivation in the organization.
  7. Training and retraining of staff should be allowed to be put in place because this increase higher productivity and it also serves as a form of motivation for staff in the organization.
  8. Coordinately among staff in the organization should also be encouraged because this tends to increase staff morale and which in turn 1eads to higher productivity in the organization.
  9. The organization should try to involve junior and intermediate cadres in decision making of the organization because this can create a feeling of belongingness among staff.
  10. Welfare package of staff should be available at all times and should be use as a form of motivation.

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