Relevance Of ICT In Quality Education In OTM Programme

Project and Seminar Material for Computer Science Education

Relevance Of ICT In Quality Education In OTM Programme


Abstract


This study was carried out to examine the relevance of ICT in quality education in OTM programme using Ogun State Polytechnic as a case study. The study was specifically set to find out whether the use of ICT facilities enhances the quality of education offered to OTM students, determine whether the ICT tools facilitates adequate training of office technology and management students on the effective use of modern office technologies, ascertain whether there is an adequate provision of information communication technology facilities for effective instructional delivery to OTM students in Ogun State Polytechnic, and find out the factors affecting the adoption of ICT for effective instructional delivery to OTM students in Ogun State Polytechnic. The survey design was adopted and the simple random sampling techniques were employed in this study. The population size comprise of students and lecturer of Ogun State Polytechnic. In determining the sample size, the researcher conveniently selected 160 respondents and 141 were validated. Self-constructed and validated questionnaire was used for data collection. The collected and validated questionnaires were analyzed using frequency tables and mean scores. While the hypotheses were tested using Chi- square statistical tool. The result of the findings reveals that the use of ICT facilities enhances the quality of education offered to OTM students.. Furthermore, the study revealed that the factors affecting the adoption of ICT for effective instructional delivery to OTM students in Ogun State Polytechnic includes: inadequate availability of finance, teacher’s lack of technological skills, students poor exposure to technology, and epileptic power supply. Therefore, it is recommended that the state government should should enter into partnership with ICT manufacturing organizations to assist in improving the supply of ICT resources in OTM programme in order to enhance OTM students’ learning quality and boost the quality assurance indices of the programme. To mention but few.


Table of Content


  • Title Page
  • Certification
  • Dedication
  • Acknowledgement
  • Table of Content
  • List of Tables
  • Abstract

Chapter One:

Introduction

  • 1.1 Background of the Study
  • 1.2 Statement of the Problem
  • 1.3 Objective of the Study
  • 1.4 Research Questions
  • 1.5 Research Hypothesis
  • 1.6 Significance of the Study
  • 1.7 Scope of the Study
  • 1.8 Limitation of the Study
  • 1.9 Definition of Terms
  • 1.10 Organisations of the Study

Chapter Two:

Review of Literature

  • 2.1 Conceptual Framework
  • 2.2 Theoretical Framework
  • 2.3 Empirical Review

Chapter Three:

Research Methodology

  • 3.1 Research Design
  • 3.2 Population of the Study
  • 3.3 Sample Size Determination
  • 3.4 Sample Size Selection Technique and Procedure
  • 3.5 Research Instrument and Administration
  • 3.6 Method of Data Collection
  • 3.7 Method of Data Analysis
  • 3.8 Validity of the Study
  • 3.9 Reliability of the Study
  • 3.10 Ethical Consideration

Chapter Four:

Data Presentation and Analysis

  • 4.1 Data Presentation
  • 4.2 Analysis of Data
  • 4.3 Answering Research Questions
  • 4.4 Test of Hypotheses

Chapter Five:

Summary, Conclusion and Recommendation

  • 5.1 Summary
  • 5.2 Conclusion
  • 5.3 Recommendation
  • References
  • APPENDIX
  • QUESTIONNAIRE

Chapter One


Introduction

1.1 Background to the Study

Information and communication technology (ICT) refers to the whole range of technologies involved in information processing and electronic communication. It is an umbrella term that includes any communication device or application, encompassing, radio, television, cellular phone, computer and network hardware and software, satellite system among others. These gadgets contribute to organization, processing, communication, assessing, storing, retrieving and simplifying information when needed and in their form needed. ICT centered education covers the use of computers, online self learning packages, interactive CDs, satellites, radio, tele-presence system, optical fiber technologies and all types of information technology hardware and software (Adebayo 2002, in Onasanya, Shehu, Ofunlade & Adefuye, 2011).

Office technology and management programme in polytechnics could be seen as a curriculum response to the demands of dynamic and computerized workplace, which is aimed at the production of highly proficient breeds of administrative personnel that would coordinate high office information systems and provide technical skills with core business line functions. This is in line with the issues of national Policy on Education revised (2012) aimed at acquisition of appropriate skills, abilities and competencies both mental and physical as equipment for individual to live and contribute to the development of the society. Office technology and management programme has been designed by the National Board for Technical Education on November 2004, to replace secretarial studies programme which had been in existence since 1989. According to Nwosu in Baba and Akaraha (2012), the review was necessitated by the fact that the skills, attitude and knowledge previously acquired in the course of the study were inadequate to arm today’s graduate secretaries with the competencies needed to adjust to the rapidly changing needs of the office. However, the programme came into being for two major reasons: one is response to the yeaning of secretarial students on the need to change the name. secondly and most importantly , as a result of change in curriculum with more emphasis on ICT so as to equip students with necessary skills needed in todays office environment.

The objective of OTM programme include among others; equipping the students with the knowledge competencies and special skills that will enable them to successfully hold position as secretaries, managers and administrative assistants in both public and private sectors of the economy, exposing student to industrial experience thereby affording them the opportunity to practice their skills developing students’ potentials for further academic and professional pursuit, developing in the students an occupational intelligence that will make them versatile and adaptable to the changing situation in the world of work (NBTE, 2006).

In a bid to attain the above objective, several strategies and resources which range from human to material including audio-visual medial communication, computer and networking material resources which are intended for effective instruction in the discipline. Effective instruction here implies availability of ICT instructional materials and utilization of the ICT instructional material on application area such as word processing, excel, desktop publishing, e-mail presentation software, video conferencing, teleconferencing, multimedia message services among others.

Each of these application programme has a particular skill, knowledge and experiences that a teacher is required to impact to the learner at the course of teaching and learning. For example, at the course of teaching word processing, polytechnic OTM lecturers exposes the learner on how to load or open a word processor, use of input devices to enter, edit accurately, open, copy, save, paste, cut, delete, create and print documents, application of borders and shading, bullet an numbering, paragraphing, font size, font color, undo, redo, table work, etc.

Excel application in office technology and management programme according to Robert (2004) features calculation, graphic tools, pivot tables. In teaching of excel application, polytechnic OTM lecturers expose the learner to practical skills on how to open excel application, create chart and tables.

Office technology and management courses are courses that an individual undertakes in order to be able to work as a secretary, office manager, computer operator and even as an administrative office. He or she will take up the responsibility of writing, receiving, recording arranging meetings, typing of correspondences and other business affairs of the society or other organization (Horny, 2015).

Accounting using Microsoft Excel application in the calculation, adding and subtraction of financial income and expenditure of any association and eventually balancing the account accurately. Data base management has to do with file management and record keeping, saving vital information, formatting, and retrieving such information rapidly when necessary in an electronic form.

Computer is an electronic device that uses instructions provided to it. Such instructions are stored in its memory. The memory accept the data inputs from it peripherals and transformed this data into some desired information called output data. An e-mail and chat becomes important in disseminating information.

According to Obiakwu (2005), a computer is defined as a machine that is capable of accepting input data, store and process the data base on the instruction given to it by the user and in this way produced expected result generally called output. The computer has come to make the world a global village with the help of internet connecting the world through the computer which had aided secretarial students to comprehend fast in the use of computer.
This proliferation of models of automation in the method of office work today has brought stiffer competition amongst organization and their secretaries must live up to the competition and revolution of computer must be adopted to contemporary skills of training secretaries to meet up with their demanding tasks in the world of work.


1.2 Statement of Problem

Due to the various functions of office services, computer devices are becoming essential in modern organization. For this reasons, it is important to introduce computer in the teaching and training of OTM students to assist and help them to meet up with the challenges in the world of work. It is important that schools adapt to the use of computer in the teaching and learning of office technology and management skills such as desktop publishing, database management, ICT application, excel etc. However, despite the enormous advocacy of ICT aided teaching and learning, some tertiary institution in Nigeria still faces the challenge of how to transform students learning process to provide students with the skills to function effectively in this dynamic, information rich, and continuously changing environment. Schools do not have the necessary facilities and access to its usability to function effectively. Adding to this is the fact that lecturers are not computer literate, therefore, making the impacts of those skills impossible. Based on the above, this study seek to assess the relevance of ICT in quality education in OTM programme.


1.3 Objectives of the Study

The main purpose of this study is to assess the relevance of ICT in quality education in OTM programme. Specifically, the study will;

  1. Find out whether the use of ICT facilities enhances the quality of education offered to OTM students.
  2. Determine whether the ICT tools facilitates adequate training of office technology and management students on the effective use of modern office technologies.
  3. Ascertain whether there is an adequate provision of information communication technology facilities for effective instructional delivery to OTM students in Ogun State Polytechnic.
  4. Find out the factors affecting the adoption of ICT for effective instructional delivery to OTM students in Ogun State Polytechnic.

1.4 Research Question

The following questions have been prepared for this study

  1. Does the use of ICT facilities enhances the quality of education offered to OTM students?
  2. Does the ICT tools facilitates adequate training of office technology and management students on the effective use of modern office technologies?
  3. Is there an adequate provision of information communication technology facilities for effective instructional delivery to OTM students in Ogun State Polytechnic?
  4. What are the factors affecting the adoption of ICT for effective instructional delivery to OTM students in Ogun State Polytechnic?

1.5 Research hypothesis

  • Ho: The use of ICT facilities does not enhance the quality of education offered to OTM students.
  • Ha: The use of ICT facilities enhances the quality of education offered to OTM students.

1.6 Significance of the Study

This study will be of great benefit to Office Technology and Management lecturers and students. The findings and recommendations of the study will enable them to be aware of the technological development in the electronic office and the need to update their knowledge, skills and competencies in order to keep abreast of such technological development. They will also see the need to interact with each other and share information and ideas that will help them.

The findings of this study will enable polytechnic academic boards to keep abreast of the technological development in office and office education, by identifying those computer based skills that are needed by secretaries for effective work performance in modern office. This will enable them to appreciate the need to formulate policies and provide relevant ICT facilities needed to train secretaries that will meet the challenge of office technology.

National Board for Technical Education (NBTE) would benefit from this study as the findings and recommendation reveal the technological trend in secretarial functions. This will enable them to develop a well thought out curriculum and regularly review same in the light of technological trends in the office for competent training of secretaries that will fit properly into office of any organization and perform professionally the role of secretary.


1.7 Scope of the Study

The scope of this study borders on the assessing the relevance of ICT in quality education in OTM programme. The study will be carried out in Ogun State Polytechnic. The respondents for the study will be obtained from students and lecturer in Ogun State Polytechnic.


1.8 Limitation of the Study

This research project, like all human endeavors, had some challenges that threatened to derail the study’s completion. One of the reasons is that the time allotted for this work was so limited that the researcher did not have enough time to complete the task thoroughly. During data collection, the researcher also had to put forth extra effort to understand the respondents’ interview schedules, several of whom fell into the incomprehensible age group. Also, there were financial and transportation constraints to deal with. Insufficient funds tend to impede the efficiency of the researcher in sourcing the relevant materials, literature, or information and in the process of data collection (internet, questionnaire, interview).


1.9 Definition of Terms

Information Technology:

Information communication technology is the acquisition, processing, storage and dissemination of vocal, pictorial, textual and numerical information by a micro-based combination of computing and telecommunication. It is the newest source of information students applied in solving their academic problems in the schools.

Office Technology and Management:

This is an enhancement of secretarial studies preparing secretaries to be future office manager and also acquire computer skills such as desktop publishing, MS Excel, Database management, power point and other application.


1.10 Organization of the Studies

The study is categorized into five chapters. The first chapter presents the background of the study, statement of the problem, objective of the study, research questions and hypothesis, the significance of the study, scope/limitations of the study, and definition of terms. The chapter two covers the review of literature with emphasis on conceptual framework, theoretical framework, and empirical review. Likewise, the chapter three which is the research methodology, specifically covers the research design, population of the study, sample size determination, sample size, and selection technique and procedure, research instrument and administration, method of data collection, method of data analysis, validity and reliability of the study, and ethical consideration. The second to last chapter being the chapter four presents the data presentation and analysis, while the last chapter(chapter five) contains the summary, conclusion and recommendation.


Chapter Five


Summary, Conclusions and Recommendations:

5.1 Introduction

This chapter summarizes the findings on the relevance of ICT in quality education in OTM programme using Ogun State Polytechnic as a case study. The chapter consists of summary of the study, conclusions, and recommendations.


5.2 Summary of the Study

In this study, our focus was to examine the relevance of ICT in quality education in OTM programme using Ogun State Polytechnic as a case study. Specifically the study was set to find out whether the use of ICT facilities enhances the quality of education offered to OTM students, determine whether the ICT tools facilitates adequate training of office technology and management students on the effective use of modern office technologies, ascertain whether there is an adequate provision of information communication technology facilities for effective instructional delivery to OTM students in Ogun State Polytechnic, and find out the factors affecting the adoption of ICT for effective instructional delivery to OTM students in Ogun State Polytechnic.

The study adopted the survey research design and randomly enrolled participants in the study. A total of 141 responses were validated from the enrolled participants where all respondents are students and lecturer of Ogun State Polytechnic.


5.3 Conclusions

Based on the findings of this study, the researcher made the following conclusion

  1. The use of ICT facilities enhances the quality of education offered to OTM students.
  2. The ICT tools facilitates adequate training of office technology and management students on the effective use of modern office technologies.
  3. There is no adequate provision of information communication technology facilities for effective instructional delivery to OTM students in Ogun State Polytechnic.
  4. The factors affecting the adoption of ICT for effective instructional delivery to OTM students in Ogun State Polytechnic includes: inadequate availability of finance, teacher’s lack of technological skills, students poor exposure to technology, and epileptic power supply.

5.4 Recommendations

Based on the findings of the study, the following recommendations are proffered.

  1. The state government should should enter into partnership with ICT manufacturing organizations to assist in improving the supply of ICT resources in OTM programme in order to enhance OTM students’ learning quality and boost the quality assurance indices of the programme.
  2. Periodic workshops, training and regular retraining should be organized for OTM educators to gain competence in current ICT skills in order to impart it effectively on the students.
  3. OTM departments should admit students into the programme based on what the available facilities can accommodate effectively to ensure effective teaching and learning.

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