Promoting Productivity In Civil Service

Project and Seminar material for Public Administration

Promoting Productivity In Civil Service


Abstract


This study was carried out to examine the promotion of productivity in civil service, Akwa Ibom State. Specifically, the study examined the main cause of productivity decline in the civil service commission and the the measures to be taken in order to arrest the situation in Akwa Ibom State. The study employed the survey descriptive research design. A total of 60 responses were validated from the survey. The study adopted the new public management theory. From the responses obtained and analysed, the findings revealed that adequate knowledge of job acquirement promotes efficiency and effectiveness in the civil service. Furthermore, Recruitment of qualified personals ensure high performance in civil service. The study recommend that qualified personnel should be recruited into the civil service in order to ensure high productivity. More so, official working hours should be used efficiently by staff of the civil service.


Chapter One


Introduction

1.1 Background of the Study

There historical background the civil service data back to the end of colonial masters and post independence period.
After the second world war there were about 14 British administration in the recitation to Nigerians supported staff and one European stenotherm. The headquarter of the most technical departments was in Ebutometa that of the veterinary service was in vow while that agriculture and forestry was in Ibanda field administration was co-ordination from two centers Kaduna for the north and Lagos later Enugu for the south. In 1939 southern Nigeria was split into two regions eastern and western region respectively. The Rechard constitution in 1946 further divided the country into the regions namely. The northern and eastern regions. The McPherson constitution of 1951 introduced the apartments of ministers for the regions and at the center, there were also the suggest the independence of the civil service between the politicians in office and the authorities of the central government.

During the Lord Laugard era the duties of all administrative offices were just that of maintaining law and order in the district placed under their immediate administrative control. It was only at the end of world war 11 (two) that effort were made to achieve some social and economic benefit for Nigerians. It was at that time that such office like the department of marketing and export were established. In he western Nigeria civil servant were told that policy making was the exclusive function of the legislature. So, the civil savants were to do whatever the legislature wanted them to do. in the eastern state civil servant were to give sound advice to the political leaders control the traditional aspects of the government activities and were also to be efficient executives who could manage and treat all the complex operations of modern state.

In the northern Nigeria the duties of administration office includes to give out him self you service to train people to build up an efficient institution of local government and finally to facilitate the emergence of an intelligent and responsible public opinion. The system of administration that emerged on independence was British in character. It was also English language that was used as a medium of communication in the conduct of government. The country sought civil war six years after independence and this was quickly followed by another six years of oil boom which brought about extreme materialism. This gave use to great indiscipline corruption and a total contemplation of order within the whole society including the civil service. Having discussed the historised background of the civil service and its roles before and after independence, it is necessary at this stage to define the “productivity which is the main objective of this research.

Productivity has been defined as the volume of goods and service produced per worker with in some specified unit of the year month week day and hour. For some years now there has been consistent public outcry about continued decline of productivity in the civil service. It is for this reason that this work is been carried out in the view to finding the causes and thereby bring about commendation that will promote productivity in the civil in general to achieve a successful result in the programme, this researcher has decided to carry out a case study of Enugu state civil service commission


1.2 Statement of the Problem

There has been consistent low productivity in the civil service since Nigeria become independence. This study is set out to asses the knowledge of job motivation and use of official work hours in the civil service in order to promote productivity.


1.3 Purpose of the Study

The purpose of the present study is to large extent explained by the tittles promoting productivity in the civil service. To be more specific the purpose are as follows.

  1. To identify the things that makes civil servant to perform below standard.
  2. To find out the main cause of productivity decline in the civil service commission.
  3. And to determine the measures to be taken in order to arrest the situation

1.4 Scope of the Study

For one to carry out a research of this nature one would always require adequate provision of finance and accurate information. The inadequate of these factors affected this research in the following.

Finance:

It has been major in any type of project. This id true in the sense that some has to make some trips from one place to another in research of information. Unfortunately the cost of transportation has uses greatly these days making it difficult for the researcher to level to all the places he would have wanted.


1.5 Research Questions

The research question of the present study are to a large extent explained by the little promoting productivity in civil service commission specifically they are as follows.

  1. What are the thing that makes civil servant to perform below standard
  2. What are the main cause of productivity decline in the civil service commission
  3. What is the measure to be taken modern to arrest the situation?

1.6 Research Hypothesis

In seeking for ways of promoting productivity in the civil service in Enugu state civil service commission, it is essential that one would have a through understanding of the low productivity in service, it is when this understanding is there that suggestions can be made to solve the problems

The following research hypothesis are being considered.

  1. H0: Adequate knowledge of job acquirement does not promote efficiency and effectiveness in the civil service
    H1: Adequate knowledge of job acquirement does not promote efficiency and effectiveness in the civil service
  2. H0: Recruitment of qualified personals does not ensure high performance in civil service
    H1: Recruitment of qualified personals ensure high performance in civil service
  3. H0: Incentive and motivation does not promote productivity in civil service.
    H1: Incentive and motivation does not promote productivity in civil service.
  4. H0: The use of official working house does not promote productivity in the civil service
    H1: The use of official working house promote productivity in the civil service

1.8 Significance of the Study

The main significance of this study is to promote productivity in the civil service mainly in the Enugu state civil service commission.

If the productivity of Enugu state civil service commission is promoted the following people will benefit from it

  1. The civil servant of the commission they will benefit in the sense that the workers in the commission will be enjoying good pay and allowances
  2. The government will also benefit from the promotion, in this case government will no more be faced with the problems of state and complains that comes from the civil servant of the commission.

Chapter Five


Summary Conclusion and Recommendation

5.1 Summary

This chapter of the study is set aside to determine summarized the descriptive analysis done in the precious chapters. It also gives the conclusion and makes some recommendation.

In the summary the purpose of this study is to evaluate the promotion of productivity in civil service in the Akwa Ibom state Civil Service and find out the main cause of productivity decline in the civil service commission.

In order to carry out this study research questions formulated to guard the investigation.

The researcher also collected database on the how to promote productivity in the civil service. A total at 60 students were randomly selected from staff of the Akwa Ibom State civil service.


5.2 Conclusion

In the conclusion the study is beyond doubt and abundantly clear that the government and the society has to play certain roles to improve the productivity of the civil service..

The study reveals that things that leads to productivity in the civil service are

  1. Adequate knowledge of job requirement
  2. Recruitment of qualified personnel
  3. Incentive and motivation promotes productivity in civil service
  4. The use of official working house promote productivity in the civil service

5.3 Recommendation

Recommendation on the basis of findings the researcher made the following recommendation with the belief that when studied and applied, would help to increase the standard already at hand

  1. Qualified staff should always be recruited. This standard should not be compromised.
  2. Civil service staff should be periodically trained on modern ways of operations

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