Problems Of Manpower Training And Development In Manufacturing Industries (A Case Study Of Anammco)

Project and Seminar Material for Office Technology and Management OTM

Project and Seminar Material for Office Technology and Management OTM


One of the major ways manufacturing industries invest in their work force for greater returns today and even in future is through the training and development of her employees.

Training is like sharpening of an existing skill in order to reflect the trends in technology and other socio-cultural environment of an industry. Productivity is the goal of today’s competitive industrial world this training can be a spring board to enhance productivity.

The major objective of training and development is to increase the efficiency of the employees which the resulting increase is corporate productivity. This accounts for why a large amount of funds and time are expended by the organization at one period or the other in the improvement of the skills of employees at various levels.

Manpower training and development is necessary for both employee’s morale and the organization’s output. As every one knows, manpower is the greatest asset of any organization and the organization can enhance the value of these assets by investing time and money in their improvement.

In view of the above, the researcher recommends that Mercedes Benz ANAMMCO should take the training of her manpower seriously and that there should be adequate management criteria for assessing employee’s performances.

Chapter One


1.1 Background of the Study

Word wide, manufacturing industries have grown tremendously in the last decade. Some of the industries are predominantly in the small scale sector employing mostly unskilled and untrained manpower. Besides, the increased consumption of various goods manufactured, the use of these goods for other purposes is increasing rapidly due to globalization and joint ventures with leading industries from the developed countries. There is the growing demand for improving the quality of products on par with the international standard. The demand for quality improvement and economic production can be met through development and induction of trained manpower. However, the development and training of this manpower is without no problem.

Manpower has been defined or referred to as people, humanity or society with all the needs, inspirations and capacities as an economic resource, also as the number of people available for work. The term can however be brought to common standard as the aggregate skills, attitudes emanating and consequent upon the quality and extent of education and training, providing a labor force with desired planning and organizing ability.

Manpower has to be planed by ensuring that an organization has the right number of people who posses the proper skills at the right time performing jobs that are useful to the organization. This can be done by auditing of present labor force in terms of skill mix, experience and location creating a viable method for forecasting manpower needs present volume of production, anticipating expansion changing technology etc, deciding critically skills and establishing plans for their allocation, analysis of the labor market and trends in demands and supply relationship and developing plans for meeting manpower strategies.

Development is synonymous with social mobilization. It is the process of moving people from a situation and propelling them through a system of planned indoctrination toward the ought situation and administration of things where certain aspects of the old yield to the new calculated to reinforce those values considered a sin qua non for accomplishing national development goals.

Training on the other people learn organized procedure by which people learn or acquire knowledge and or skill for a define purpose.

The dynamic nature, that is the change directed character of development was recognized when certain write ups pointed out that the concept has more values and adoption of new ones.

History Of Anammco

Mercedes Benz ANAMMCO limited was incorporated on January 19, 1977 and the plant was commissioned on July 8, 1980 by the first executive president of Nigeria, Alhaji Shehu Shagari. It started official production in January 1981, and has to date made an enviable mark on the nation’s industrial growth, adding over 25,000 vehicles to the nation’s transport sector, backed up effectively with a network of over 36 after-sales service points and spare parts supply depots. The company’s central spare parts depot stocks over 35,000 line items.

Mercedes benz ANAMMCO is a joint venture between the Federal Government of Nigeria and Dambler Chrysle AG. Mercedes Benz ANAMMCO manufactures of commercial vehicles take the lead in the commercial vehicles market from five towns par load and above in Nigeria. The plant, which occupies a sprawling 300,000 square meter size in Emene, near Enugu is a shining example of a profitable and viable economic and technological corporation between the government and people of Nigeria and Doumbler Chrysler AG and so there exist a combination of white/black system of administration.

1.2 Statement of the Problem

Manpower development and training is of high priority to both advanced and developing countries of the world. It is the creation of the processes for the advancement of the quality of human resources. This objectives is vital to the country that is engaged in carrying it out. It will be seen that problems normally arise in trying to achieve these behavioral attitudes of workers in which it operates.

The problems encountered by workers include the lack of infrastructures facilities and social amenities like water supply and high cost of transportation.

Manpower appointment is highly in jeopardy. Termination and non-regular payment are cebrious to non skilled manpower. Why?

  1. Why is it that the Ashby commission set up in 1963 by government to develop her high level manpower and forward solutions to the lack of adequate high level manpower was not recognized?
  2. Are there enough organizations to accommodated the ever increasing manpower?
  3. Are there measures to restore the ever deteriorating infrastructure facilities and social amenities.
  4. Do the development centers and training schools in Nigeria have the necessary materials for people training of manpower?
  5. Do we have efficient and reliable standards of performance for proper performance appraisal?

1.3 Objectives of the Study

  1. The primary objective of this research is to identify and examine the problems that face manpower development in the country.
  2. The contribution of development towards local manpower in motor manufacturing companies this is because of the dominant role of development in motor manufacturing industries as well as the strategic nature of the sector in natural development.
  3. To create awareness and the important role of employees of labor and the acquisition of the relevant skills by workers for a particular job.
  4. To provide infrastructure facilities and shorten the confinement of appointment of unskilled labor with the aim of notifying them that they are part of the company as well as enhancing productivity.
  5. To improve performance both in the present and in the future.
  6. To create reduced learning time to reach acceptable performance. This is done by having qualified instructors and carefully controlled learning periods and increased productivity from new employees
  7. To provide an aid to solving operational problems. Training of both supervisory and other employees can help to reduce absenteeism, accidents and grievance rates.
  8. To fill manpower needs by establishing apprentice training programme, industrial management course and advanced automobile engineering courses.
  9. To provide new knowledge and job skills that employees need to increase their market value and earning power.
  10. To increase organizational stability and flexibility so as to maintain its effectiveness dispute the less of key personnel.

1.4 Scope of the Study

Having stated the objectives of the study it is obvious that the scope and problem of manpower management is very wide, so it will be difficult, to make as indebt study of all the issues worth mentioning in this study. Therefore, the study has been limited to problems facing manpower development in ANAMMCO in Nigeria. This is because ANAMMCO is strict sense of economic development is the one of the preemies in the country with its structures and pattern being followed by major manufacturing industries in the country.

1.5 Research Questions

  1. To what extent are the roles of staff defined
  2. How trained and developed are the workers of ANAMMCO
  3. How often do ANAMMCO staff attend training courses
  4. How long does the training courses last
  5. Are there impediments to the training and development of manpower in ANAMMCO
  6. Has the training any effect on the performance of the workers.

1.6 Significance of the Study

The significance of the study arises from the fact that the emergence of ANAMMCO manpower development and training is over two decades now. Their contribution towards economic development in Nigeria cannot be over emphasis

The study aims to benefit technicians, large and small scale industries, foremen and supervisors.
Can the other hand high level manpower is the professional management cadre comprising executives, administrators, professionals experienced and long trained craftsmen whose inadequate academic background is remedied by long experienced on the job.

The pointer course participants of ANAMMCO were those for foremen and supervisors training skills improvement courses and on the job training programmes. A good number of the staff have been given the foreman/supervisor training, more than two hundred workers have benefited from the skill improvement course in various occupational areas. Safety training and first aid courses. Students will also use this work as referral while working on similar topic.

This study will also be of immense benefit to manufacturing industries that aim at attaining greater heights in the near future and to maintain a stable manpower to know how to go about it.

1.7 Definition of Terms

The following terms are defined in this work.


Number of people working or available for work


New product or invention


Giving teaching and practice to a person in order to bring to a desired physical condition


First importance or position


Laying too much stress on book learning technical knowledge, rules and adherence to rules


Official examination of account to see that they are in order




Skill in managing any affair


Members of technical experts a that organize and managers a country’s industrial resources.


Standing out or easily seen


Nature, belonging naturally to a country.

Chapter Five

Summary, Recommendations and Conclusion

5.1 Summary

This study was aimed at discovering how manpower training and development enhance organizational effectiveness. The study also aimed at finding out how training needs are determined in Anambara Motor Manufacturing Company. It also tried to examine the various training programmes provided in ANAMMCO and tried to investigate the impact of manpower Training and Development on productivity rate in ANAMMCO. The study started with an introduction, which occupied the first chapter. It explored the background of the study, statement of the problem, objectives, significance, scope and limitations of the study. Chapter two embodied the literature review which had its sub themes as; concept of Manpower Training, Manpower Development as a concept, Stages/steps in organizing Manpower training and development prograamme, Importance of Manpower Training and Development in Organizations, Impact of Manpower training and development in employees performance, Ways of enhancing the effectiveness of Manpower training and development prograamme in organizations. Chapter three focused on background information on ANAMMCO. Data presentation and analysis was presented in chapter four using statistical tables to show the percentage and number of responses from the study population while chapter five dealt with summary, conclusion and recommendation.

5.2 Recommendations

In order to enhance the productivity of the employees through training, the following recommendations should be taken into consideration;

  1. Well-trained staff with refined skills and depth of knowledge can bring any organization to life, staff training is the obvious investment a business must make in its most important asset: the staff.
  2. The company needs to develop the employee training within the framework of a comprehensive, ongoing, and consistent employee training program. This quality employee training program is essential to keep the staff motivated about learning new concepts and their departments profitable.
  3. The company should encourage good and quality training programme since it is responsible for employee’s efficiency and effectiveness in their work place. Good and quality training programme such as on the job training, organizing of seminars and orientations periodically, etc., can help to improve the employees performance.
  4. The company should also enhance the selection criterion, so that it gives equal opportunity to all categories of workers to be selected for training
  5. Since the technological innovation affects the content, nature and training needs of the organization, the company should develop the employees with technology knowledge.
  6. The training policy of the company should be enhanced so as to be able to help increase the employees performance.
  7. Training is also a motivational technique; the workers are motivated when they discover the resources the company brings out for their training. The company should ensure that the training programme is done regularly.

5.3 Conclusion

This study was carried out with the motive of ascertaining the impact of manpower Training and Development on organizational effectiveness. After the analysis carried out in chapter four, we observed that training of the employees increased their better understanding of the job. We also discovered that good training is responsible for employee’s efficiency and effectiveness in their work place and the company uses position of staff to select employees for training. We observed that the selection criterion gives equal opportunity to all categories of workers and the attitude of top management towards training is very serious and encouraging. We also discovered that the progress of ANAMMCO is directly related to the quality of its training policy. We strongly believe that ifthese observations are further strengthened, the productivity of the employees and the company will be greatly improved.

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