Police Public Relations As Mechanism For Improving Police Community (In Dunukofia Local Government Area)

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Police Public Relations As Mechanism For Improving Police Community (In Dunukofia Local Government Area)


The project work is aimed at critically examining “The roles of police public relations as a mechanism for improving police community relation in Dunukofia local Government Area”. It attempts at critically evaluating the roles the police plays to improve their relationship with the publics at large. It equally aims at ascertaining the mutual relationship between police and the people of Dunukofia Local government Area. Moreover, survey method is used in the design of the study while the primary source of data collection is the self administered questionnaire. Thus, the source of this study was taken from the target population, which consist of six towns existing in Dunukofia Local Government Area which includes Ukpo, Nawgu, Ifitedunu, Umunachi, Ukwulu, Umudioka both male and female. Systematic Random sampling technique was employed and a total of 180 respondents were administered. The responses were tabled in a frequency and later converted into sampling percentage as the method of data analysis.

Hence, the findings showed that police plays an important role in trying to create a good community police relation with the people. It equally adopted the social responsibility theory which focuses on maintaining a two-way communication in order to continuously ensure understanding or resolve conflicts of interests between individuals, institutions, organizations and their publics, the police makes sure there is safety in the society and equally makes sure laws and orders are being maintained and obeyed so well in the society. It is then recommended that the police force of Dunukofia Local government Area must address itself to issues and problems the community considers as crucial and should pay serious attention the community’s yearnings and should equally, at every stage inform the community of the relation behind such benevolence and the community on the other hand, should reciprocate, using appreciative words towards the police kind gestures. The researcher hoped the suggestion of conducting a further study on the topic could be done if possible.

Table of Contents

Preliminary Page(s)

  • Title Page
  • Approval Page
  • Dedication
  • Acknowledgement
  • Abstract

Chapter One


  • 1.1. Background of the Study
  • 1.2. Statement of the Problem
  • 1.3. Objectives of the Study
  • 1.4. Research Questions
  • 1.5. Significance of the Study
  • 1.6. Scope of the Study
  • 1.7. Definition of Terms

Chapter Two

Literature Review

  • 2.1. Misconception About Public Relations
  • 2.2. Uses of Public Relation
  • 2.3. Abuses of Public Relations
  • 2.4. Theoretical Framework
  • 2.5. Related Studies
  • 2.6. Summary of Literature

Chapter Three

Research Methodology

  • 3.1. Research Design
  • 3.2. Area of Study
  • 3.3. Population of Study
  • 3.4. Sample and Sampling Procedure
  • 3.5. Method of Data Collection
  • 3.6. Method of Analysing Data

Chapter Four

Data Presentation and Analysis

  • 4.1. Presentation and Interpretation of Table
  • 4.2. Questionnaires Composed for the Members of Police Force.
  • 4.3. Interpretation and Analysis of Data
  • 4.4. Findings of Research Questions

Chapter Five

Summary, Conclusion and Suggestion

  • 5.1. Summary of Findings
  • 5.2. Conclusion
  • 5.3. Recommendation
  • 5.4. Suggestion for Further Study
  • References
  • Appendix A
  • Questionnaire

Chapter One


1.1 Background of the Study

It is most often agreed and rightly that community relations is an indispensable tool of every worthwhile organization.

Even more to bureaucratic and segmented organizations, public relations is vital to the overall success of any establishment within the community in which it serves and their programme can introduce a friendly atmosphere in a hitherto antagonist environment to such an extent that the organization and the community can work together as partners in progress.

Any establishment that is worthy of its name owes the community in which it operates and serves a responsibility and the community too owes the organization, if the two are to exist in a conducive atmosphere to solve their neutral problems and evolve a better community.

Good public Relations can serve an organization from liquidations in terms of crisis and poor public relations may result in the death of a hitherto healthy organization. Full information of police public relations in Dunikofia and its relations with the community can induce great regard organization firstly for its good work to the community and then for its success in business.

Once this favourable impression is not created in the minds of the people of the communities.

The reputation of the organization is bound to sour within that community. The measure of successful policy public relations will be indicated by the regard which people have for an organization i.e regard based on their knowledge and understanding because an organization has been able to create a favourable image of itself within the community it serve.

1.2. Statement of the Problem

Public relation practices is a phenomenon which is meant to use mutual understanding towards individuals ot organization and an organization like the police force to operate successfully in any community with its attendant, socio-cultural, economic, political and religious problems a necessity for such police organization and who should own polices.

On the other hand, a public relation is a deliberately planned and sustained effort which is geared towards maintaining mutual co-operation between organization and its policies. Every organization operates on a particular area, which it owes some social responsibility. If the organization comes out of its duties effectively the community it operates on, would resituate and when this happens, there is likely to be mutual understanding in them otherwise, hostility will flame up.

1.3. Objectives of the Study

  1. To investigate the extent the public relations has improved the police community relations.
  2. To determine how the services of police are understood and appreciated by the community it is being purported to serve.
  3. To examine if the activities of the police accords with the provisions of the law establishing it.
  4. To access the categories of officers qualified for the action.

1.4. Research Questions

  1. To what extent do public relation improve the police community relations?
  2. How far are the services of the police understood and appreciated by the community it is purported to serve?
  3. Are the activities of the police agreeable, with the provision of the law establishing it?
  4. What categories of officers is most guilty for this action?

1.5. Significance of the Study

This study will aid to bridge the gap between contradictory position and practice of public relations.

Also, the public is always suspicious about police for their unbecoming service. It will help to create mutual understanding and relationship between the police and the public they offer service to.

In academic field, it will aid for further study or research. It will equally help the governments to set a better policy for good public and police friendship for better security.

Lastly, this research work will enable public relations practitioners carry out their functions with a good insight.

1.6. Scope of the Study

The scope of this study is the six (6) towns in Dunukofia. These ones under studies includes: Ifitedum, Nawgu, Ukwulu, Umunachi, Umudioka and Ukpo which is their headquarter. Also, it is the activities of the community police relations committee in these towns that are examined.

1.7. Definition of Terms

1. Public Relations:

Is the deliberate planned and sustained effort to establish and maintain a mutual understanding between an organization and its publics.

2. Police:

Is anyone or an official organization whose job is to make people, obey the laws and orders, prevent and equally solve crimes.

3. Police Public Relations:

According to Alozie practice, “Is an attempt to achieve the goal of a favourable public image, sometimes, both may not be emphasized rather truth is manipulated in order to gain an acceptable public image”.

Chapter Five

Summary, Conclusion and Conclusion

5.1. Summary of Findings

An Organization exists in an environment to realize its aims in the case of non-profit making ones and for the profit making ones to maximize profit. It becomes part and parcel of that environment, enjoys and suffers equally like any inhabitant living there in the community, provide land, schools, market and provide conducive atmosphere necessary for development and existence of the organization. The community on the other hand, expects the organization to satisfy some of its needs in terms of support for certain social amenities. The organizations and the community becomes inter-dependent to the extent that they exist to service each other for the overall development of other town.

The community will happily welcome any organization that will come to her assistance in any way. But the problem is when the organization is one, noted for inefficiency even in its statutory functions, poor co-operate image, provide financials and when the community is large and diverse in culture and language.

This community this day, ventures the materials and objectives development or support given by any organization. Anything short of that, may not be fully appreciated since the things so provided do not satisfy their immediate needs. But development is not only in terms of physical intransient but includes human developments.

The police force has made efforts in the aspect of human development through employment, provision of sporting opportunities, provision of laws and orders satisfy, also contribute to the various aspects of development although these are her constitutional functions for an organization and basis with a very poor operate image. The task of redoing that battening image is an enormous task and should certainly start from improvement in its constitutional functions for which it was set up and for which it is paid the tax payees money before deriving into other aspects of endearing it to the community.

The police has done a little in areas of employment, sports and this little efforts may appear justified in views of its views of this resources yet there is room for employment wings the same learn resources.

5.2. Conclusion

Every corporate body, regardless of its type of business or functions, is a community neighbor in the community in which it operates. It is left for the organization to prove itself to its community as a good neighbor.

Evidence from the study centered, shows that the police have no concerted community development programmes. It certainly has some duties scheduled for community relations. No single evidence has been adduced by the respondents for what the police may call community programmes.

But a greater revelation came in the armpit of its reputation which has been known to have bettered long time ago. Evidence showed that there is a great gap in the relation between the police and the community.

Although this poor relationship had not reached a breaking point, the fear remains that it may happen some day. Since the police has not got any good image left for it either as a result of good performance of its duty or as a good community neigbhour, a question may be asked, Is there any benefit in what the police has done for the community?

Yes of course, the organization must despise, yet most in times of needs, the police public relations officers enthused.

5.3. Recommendation

For an organization, profit making or non profit making, ptivate or public to be treated and acknowledged as a good community neigbhour within its community of operation, it must address itself to issues and problems the community considers as crucial and should equally at every stage inform the community yearnings. It should equally at every stage inform the community on its art, should reciprocate by using appreciative words on such kind gestures.

For the police, such information needed from them may be on crime prevention and safety methods anti-burglary measures, accidents and five prevention among others.

Hence, the community interest needs have identified the following recommendations which are made in such a way that the police can conveniently apply.

1. The Police Attitude:

During the research work, it was discovered that the police threats the public with high hardness with high complete violation of the law. Some suggestions if applied shall make a change includes the following:

  1. For the police to be acknowledge as a good community neigbhour, the public attitudes should be influenced by the concept of the police functions/duties to the nation.
  2. They should recognize that the essence of correct police attitudes is willingness to serve and must avoid rudeness in all its forms.
  3. They should avoid unfriendly attitudes base and prejudicial treatments of members of the public prevention and detention of people.
  4. They should avoid corrupt practices and should not be left with the public relations unit only.
2. Employee Relation:

As the topic of this research says Police as a mechanism for enhancing police community relations, police public Relations involves relations as well as the police is not known to be the best of employees.

5.4. Suggestion for Further Study

This research work is on “Police Public Relations as mechanism for improving police community relations”. It is therefore, suggested by this research that futher study by future research be based on the following areas: Police Public Relations (a study of Dunukofia Local Government Area).

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