Modern Office Equipment Used By Office Managers In The Private Sector Establishment With Implication On Secretarial Training.

Project and Seminar Material for Office Technology and Management (OTM)

Modern Office Equipment Used By Office Managers In The Private Sector Establishment With Implication On Secretarial Training.


This project work deals on “The impact of welfare scheme on the motivation of workers in public services” using orient television Owerri as a case study. The aim of this study is to examine the welfare scheme enjoyed by workers in orient television owerri and also to determine the extent to which this welfare scheme motivate workers performance in orient television owerri.

And the need for this study lies on the fact that the provision of staff welfare scheme will motivate the workers for great performance toward efficiency and effectiveness, the two null hypothesis investigated in this research are Ho welfare scheme does not motivate workers performance in.

Table Of Contents

Preliminary Page(s)

  • Title page
  • Certification page
  • Dedication
  • Acknowledgement
  • Abstract
  • Table of content

Chapter One

1.0 Introduction

  • 1.1 Background of the study
  • 1.2 Statement of problem
  • 1.3 Objectives of the study
  • 1.4 Research Question
  • 1.5 Significance of the study
  • 1.6 Scope of the study
  • 1.7 Limitation of the study
  • 1.8 Definition of terms

Chapter Two

2.0 Literature Review

Chapter Three

3.0 Research Design and Methodology

  • 3.1 Introduction
  • 3.2 Research design
  • 3.3 Sources / Method of data collection
  • 3.4 Population and sample size
  • 3.5 Sampling techniques
  • 3.6 Validity and reliability of measuring instrument

Chapter Four

4.0 Presentation and Analysis of Data

  • 4.1 Introduction
  • 4.2 Presentation of data analysis
  • 4.3 Analysis of data
  • 4.4 Interpretation of result

Chapter Five

5.0 Summary, Conclusion and Recommendations

  • 5.1 Introduction
  • 5.2 Summary of findings
  • 5.3 Conclusion
  • 5.4 Recommendation
  • References
  • Appendix
  • Questionnaires

Chapter One

1.0 Introduction

1.1 Background Of The Study

The need for welfare scheme as a motivation tool on workers in public service cannot be over emphasized. Public as well as private enterprise tends to increase productivity in their work place and welfare scheme and packages have great influence as it can be used as one of the measure to motivate workers in public services.

Government provides services or facilities to their workers not only on humaniterain bases but also because of pecuniary gain derivable from such services or facilities. However, it is good for government to be genuinely interested in the welfare of his workers anxiety, worries, family and financial crisis suffered by workers do adversely affect their, performance.

It is therefore in government interest to assist in removing or reducing these problems and making the workers comfortable while at work. Welfare scheme to be provided by government must as much possible reflect his good intension toward his workers rather than workers perceiving such services as a right or entitlement.

1.2 Statement Of Problems

In early days or cooperation activities, government sees no need for welfare scheme. They do not tend to motivate their workers as there was no measurement no workers performance and motivation was far from serving as a means of increasing productivity. Hence workers were responsible for the provision of all welfare they needed at this stage workers were not well remunerated and their welfare was not at the organization diary. Government went home with all the profits pretending to offer essential services while the workers bear agony incase of loose and work condition at the place.

The emerges of theories ushers in series of common research which developed school of thought thereby giving management and trade union sense of becoming on the affect of welfare scheme on motivation of workers performance, but the case remains the provision and its implementation by the government and its administrators, partly because on place where they are introduced, there are problems associated with its impact on the motivaton of workers while in many other places ingnored or worst still does not exist because they are not seen as a measure to increase productivity.

Problems associated with the impact of welfare scheme on the motivation of workers have led to the failure of the administration of implementation.

1.3 Objective Of Study

In pursuance of this research work, the following are the objectives of the study.

  1. To identify welfare scheme enjoyed by workers of orient television owerri.
  2. To determine the extent to which the welfare scheme motivate workers in orient television owerri.
  3. To examine / identify the problems associated with the implementation of welfare scheme in orient television owerri.
  4. To examine the relationship between welfare and workers performance.
  5. To find out the effect of finance to motivate as a welfare scheme.

1.4 Research Questions

The following are the research question

  1. To what extent does welfare scheme motivate the workers of orient television owerri?
  2. What are the welfare scheme employed by the workers of orient television owerri?
  3. Are there problems associated with implementation of welfare scheme in orient television owerri?
  4. Is there any relationship between welfare scheme workers performance?

1.5 Significance Of The Study

The administrators government agencies machineries and academic have not helped on laying solid for foundation for the formation of adequate measures in implementation of welfare scheme as its measure tend not to motivate workers.

However, these studies have failed to established or addressed the problems associated with the provision as well as implementation welfare scheme towards motivations, all these tends to have created problems of choice in administration of different strategies in achieving the desired goals. The study is therefore set to use empirical data on Nigeria to model as well as predict possible measures for easy implementation. This study will be significant in this ways.

The findings will be of use in extending the body of existing knowledge. This would be of great benefit to different individuals, group, policy makes researchers, government and its agencies.

Moreso, future or further researcher would in no small measure find this as useful spring board from which they can lunch themselves into the field of more investigation.

1.6 Scope Of The Study

The coverage area of this study in Nigeria orient television owerri in which the impact of welfare scheme on the motivation of worker is focused.

The choice of orient television owerri is necessitated by the fact that it may not be very easy prevailing economic conditions of study all firms in the industry.

1.7 Limitation Of The Study

Orient television is a premier and renewed company in owerri and is suitable for carryout this research work. A lot of constraints exerted by such factors like time, finance, lack of materials and the attitude of the respondents.

1.8 Definition Of Terms


Is the willingness to extent high level of effort towards organizational goal conditioned by the effort, ability to satisfy some individual need.


Relating to or connected with moneyThis project work deals on “The impact of welfare scheme on the motivation of workers in public services” using orient television Owerri as a case study.


The rate at which a worker, a company or country produces goods and the amount produced, compared with how much time, work and money is needed to produce them.


An amount of money that is paid to somebody for work they have done.


Most important famous or successful.

Chapter Five

5.0 Summary, Conclusion And Recommendation

5.1 Introduction

This chapter is set to summarize the details of all work done in the study. It involves the summary of findings, conclusion and recommendation and suggestion for further study.

5.2 Summary Of Findings

From the first chapter to the last chapter of this research work “The impact of welfare scheme on the motivation of workers in public service” a case study of orient television owerri. There is no doubt in saying that pravion of welfare services goes a long way in motivating the workers of orient television owerri. This is turn will lead to greater achievement towards efficiency and effectiveness and for the accomplishment of pre-determined goals of the organization.

With the objective of this study which seeks to identify the welfare scheme enjoyed by workers of orient television owerri which includes provision of canteen facilities, health facilities, transportations and financial motivation (incentives). It was observed that workers preferred financial, motivation (incentives) to any other rewards because they believe money satisfy many of their social needs.

However, the study further reviewed that poor implementation of this caused mostly by lack of funds by government

5.3 Conclusion

Motivational packages / factors are grossly inadequate in some organization and this goes a long way to affect the productivity of workers in public services.

However, with the provision of welfare scheme as motivational packages to workers contributes immensely in motivating workers of public service, orient television owerri thereby aiding them to achieve the set out goals and objectives of the organization.

Consequently, the research observed in the course of this study.

  1. Workers of orient television owerri enjoyed some welfare services such as provision of canteen facilities, transportation and financial motivation (incentives).
  2. Employing welfare services in an organization like orient television owerri is not a waste of fund.
  3. Lastly the problem associated with the implementation of this welfare scheme is mostly caused by lack / inadequate fund by government.

5.4 Recommendation

Having analyzed and discussed the summary of findings in this study, the researcher makes the following recommendations:

  1. There is need to motivate workers of orient television owerri through financial and financial benefits. This could come in form of wages, bonus, company paid insurance etc. since the essential service behind workers productivity is motivation.
  2. Management should provide adequate motivational packages to its workers such as provision of transportation to and fro work. Provision of health facilities such as first aid box for treatment of injured personal work and provision of canteen facilities to ensure that workers do not loiter around in search of good eating area when he supposed to be doing his study.
  3. Finally, management should know that provision of welfare scheme service of their workers is not a waste of fund and as such they should give workers adequate compensation incentives and benefits in order to stimulate their morale towards their job for the purpose of achieving the organizational goals and objectives.

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