Investigating Into The Problems Of Personnel Management And It’s Effect On Workers’ Productivity

Project and Seminar Material for Office Technology and Management OTM

Abstract

This topic of this study is the investigation into the problems of personnel management and its effect on workers’ productivity in some selected business organisations in Aguata Local Government Area. personnel management has taken up a very wide dimension in the company managerial scope. The position of personnel manager or personnel management has been so indispensable such that the absence of this managerial arm constitutes many problems. Since some organizations or industries are purely profit oriented, it is quite a big responsibility on the part of the employer to make the working condition suitable and attractive to the employee for maximum output in production.

The sole responsibility of this working condition is channelled through the personnel manager who serves as a link between the employee and employer. The investigation was carried out under the following headings: Chapter two deals with different people’s opinion about the topic. This comes under literature review. Literature review of this study was discussed under general aims / objectives of personnel management, the management, the roles of personnel management, the motivation of personnel management and the benefit of a well-organized personnel management unit.

Chapter three deals with methodology, that is, method of collection of data, sources of data, population of the study, population sample, return of questionnaire, and description of instrument used. Chapter four deals with data presentation and analysis is based on the responses obtained from respondents (workers) of the selected organizations in Aguata Local Government. Finally, chapter five deals with findings, summary of the principal findings, conclusion & recommendation.

Chapter One

Introduction

1.1 Background of the Study

Management, the life-wire of any organization, is the most precious part of civilization. One of the most important responsibilities of any organization is the management and development of people. Without management, an organization is but a muddle of men and machines. It is the human factor, which binds a group together and motivates it towards goals. Management activities such as planning, organizing and decision-making are dormant untill the manager triggers the power of motivation in people and guide them towards their goals. Personnel management according to Ojiakor (2011) is “that part of human resources which co-ordinates, controls and directs other resources, such as materials, money, etc to achieve the desired objectives. This definition has two implications. Firstly, personnel managers are concerned with managing activities involved in optimizing the performance of the human resources. Ibekwe (1984) defines personnel management as the directing, co-ordinating and controlling of all the responsibilities for supply of required human resources and optimizing their performance.

Adam (1966) defines personnel management as “the organizing and training of people at work with the objective of getting each employee to make the highest possible contribution to the success of organization and to be happy in his work”. Therefore, personnel management is indispensable to all organizations and other collective enterprise since industries and organizations are purely profit oriented. It is quite a big responsibility on the part of employer to make the working condition suitable and attractive to the employees for maximum output. The sole responsibility of this working condition is channeled through the personnel manager who serves as link between the employees and the employer. Sometimes, organization performs badly in the short run because of adverse external circumstance beyond management’s ability. All these shortcomings of personnel management moved the researcher to study the problems of personnel management based on selected business organizations in Aguata Local Government Area.

1.2 Statement of Problem

There are shortcomings in the management of the selected business organizations. These organizations include Rozons hotel and G.U.O transport company all in Aguata Local Government Area. Personnel management service has certain problems militating against its efficiency, which is assumed to be. Lack of understanding among the personnels and the management lacks skills in the field of work and also may be inadequate working equipment and facilities. This may imply that in spite of the effort of these organizations personnel management programme has certain factors hindering its progress. It is therefore the intention of this research to find out the actual problems of the personnel management in the selected business organizations and its prospects with a view to recommending the ways and means of solving the problems for its optimal performance.

1.3 Objective of the Study

The objectives of the study are;

To determine how the working condition at the organization favourable to workers.
To evaluate how communication process affects the personnel management in selected business organizations.
To ascertain the problem of personnel management and workers productivity

1.4 Research Hypotheses

For the successful completion of the study, the following research hypotheses were formulated by the researcher;

H0: there is no working condition at the organization favourable to workers.
H1: there is working condition at the organization favourable to workers.
H02: there is no problem of personnel management and workers productivity
H2: there is problem of personnel management and workers productivity

1.5 Significance of the Study

The researcher hopes that at the end of the study he will give solutions and possible recommendations to the problems posed by the personnel management. The significance of this study is also aimed at benefiting managers especially in the selected business organizations who organize, control and direct all the human resources in business organizations in order to achieve a common goal. It is also hoped that this study will be beneficial to those in the organization and be of immense value to students of this discipline who would like to explore more on the study of the problems of personnel management.

1.6 Scope and Limitation of the Study

The scope of the study covers investigating into the problems of personnel management and its effect on workers productivity. The researcher encounters some constrain which limited the scope of the study;

a) Availability of Research Material:

The research material available to the researcher is insufficient, thereby limiting the study

b) Time:

The time frame allocated to the study does not enhance wider coverage as the researcher has to combine other academic activities and examinations with the study.

c) Organizational Privacy:

Limited Access to the selected auditing firm makes it difficult to get all the necessary and required information concerning the activities.

1.7 Definition of Terms

Investigation:

The action of investigating something or someone; formal or systematic examination or research.

Personnel Management:

Personnel management is an administrative function of an organization that exists to provide the personnel needed for organizational activities and to manage the general employee-employer relationship. Let’s see how Peter does it.

Worker Productivity:

Workforce productivity is the amount of goods and services that a worker produces in a given amount of time. It is one of several types of productivity that economists measure.

Chapter Five

Summary, Conclusion and Recommendation

5.1 Introduction

It is important to ascertain that the objective of this study was to ascertain investigating into the problems of personnel management and its effect on workers’ productivity. In the preceding chapter, the relevant data collected for this study were presented, critically analyzed and appropriate interpretation given. In this chapter, certain recommendations made which in the opinion of the researcher will be of benefits in addressing the challenges of investigating into the problems of personnel management and its effect on workers’ productivity

5.2 Summary

This study was on investigating into the problems of personnel management and its effect on workers’ productivity. Three objectives were raised which included: To determine how the working condition at the organization favourable to workers, to evaluate how communication process affects the personnel management in selected business organizations, to ascertain the problem of personnel management and workers productivity. In line with these objectives, two research hypotheses were formulated and two null hypotheses were posited. The total population for the study is 200 staff of selected business organization in Aguata local government of Anambra state.

The researcher used questionnaires as the instrument for the data collection. Descriptive Survey research design was adopted for this study. A total of 133 respondents made human resource managers, secretaries, senior staff and junior staff were used for the study. The data collected were presented in tables and analyzed using simple percentages and frequencies

5.3 Conclusion

As the increase of concentration on administrative management during these years, personnel management plays a more important role in managing an organization, such as the effects of personnel management on innovation, ‘new way of working principle’ for working relations. Performance management system, as a field of study, is a popular topic in HRM over time. It is important for a company to plan, manage and reward the performance. In doing so, company’s productivity would be developed and profit would be increased as well through supervising the whole process of performance management, such as building objectives, checking feedback and evaluating performance. On the other hand, employees are the resources and assets of an organization. Organizations need to figure out strategies for identifying, encouraging, measuring, evaluating, improving and rewarding employees’ performance at work. Consequently, improved employee performance could also influence organizational performance

5.4 Recommendation

The researcher recommends that;

Prompt payment of salaries and allowances as at when due must be ensured by the personnel management because it is a strong motivational factor for teacher’s performance.
The personnel management should step up efforts in training and in-service training of their teachers because it helps to update their skills and knowledge.
Regular supervision must be ensured in schools because it is essential to check the management personnel and teachers excesses as it keeps them to duties

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