The Impact Of Welfare Scheme On The Motivation Of Worker In Public Service (A Case Of Nigeria Television Authority NTA Aba)

Project and Seminar Material for Mass Communication

The Impact Of Welfare Scheme On The Motivation Of Worker In Public Service (A Case Of Nigeria Television Authority NTA Aba)


This work is entirely dedicated to God Almighty for his love and infinite mercies in the course of this project and to my elder Brother Master Odagima Orji, who gave me a decent education and also my little ones Onyinyechi, Chineye and Ama.


I am grateful to God Almighty for his guidance and protection throughout the duration of this project.

My special regards goes to my project supervisor Mrs. Chidinma Amadi you were like a piper who dictated the tune. Your criticism with meaningful adjustments throughout the period of the research work has consistently made me to be research minded.

My profound gratitude also goes to my brother master Ogadinma orji for making my academics goal achievable through his financial provisions, prayers and otherwise, God will richly reward you.

My appreciation also goes to my beloved mummy, sisters, Nwanyi Sunday orji, Anya Orji, Uchechukwu orji, obiajunwa Ibe.

I am also greatly indebted to all the my friends Sunday Uko, Ezinne, Blessing Ogechi, Jane.

Finally, to my cousins and friends David Akuma, Felix Orji, Ngozi and Chinyere, you were always there when in needed you.


This project work deals on “the impact of welfare scheme on the motivation of workers in public service” using NTA Aba as a case study. The aim of this study is to examine the welfare scheme enjoyed by workers performance in NTA Aba also to determine the extent to which this welfare scheme motivate workers performance in NTA Aba.

And the need for this study lies on the facts that the provision of staff welfare scheme will motivate the workers for greater performance toward efficiency and effectiveness of organizational goals.

Table Of Contents

  • Title page i
  • Approval page ii
  • Dedication iii
  • Acknowledgement iv
  • Abstract v
  • Table of contents vi

Chapter One

  • 1.0 Introduction 1
  • 1.1 Background of the study 1
  • 1.2 Statement of the study 4
  • 1.3 Objectives of the study 6
  • 1.4 Research questions 7
  • 1.5 Significance of the study 8
  • 1.6 Scope of the study 9
  • 1.7 Limitation of the study 10
  • 1.8 Definition of terms 10

Chapter Two

  • 2.0 Literature review 12
  • 2.1 Introduction 12
  • 2.2 Definition of motivation 13
  • References 47

Chapter Three

  • 3.0 Research design and methodology 48
  • 3.1 Introduction 48
  • 3.2 Research design 48
  • 3.3 Sources /methods of data collection 50
  • 3.4 Population and sample size 51
  • 3.5 Sample techniques 52
  • 3.6 Validity and reliability of measuring instrument 53
  • 3.7 Method of data analysis 54

Chapter Four

  • 4.0 Presentation and analysis of data 55
  • 4.1 Introduction 55
  • 4.2 Presentation of data 55
  • 4.3 Analysis of data 68
  • 4.4 Interpretation of result (s) 69

Chapter Five

  • 5.0 Summary, conclusion and recommendation 71
  • 5.1 Introduction 71
  • 5.2 Summary of findings 71
  • 5.3 Conclusion 73
  • 5.4 Recommendations 74
  • References 76
  • Appendix 77

Chapter One

1.0 Introduction

1.1  Background Of The Study

The need for welfare scheme as a motivation tool on workers in public services cannot be over emphasized. Public as well as private enterprise tends to increase productivity in their work place and welfare scheme and packages have great influence as it can be used as one of the measure to motivate workers in public services.

Government provides services or facilities to their workers not only on humanitarian bases but also because of pecuniary gain derivable from such services or facilities. However it is good for government to be genuinely interested in the welfare of his workers anxiety, worries, family and financial crisis suffered by workers do adversely affect their performance. It is therefore in government interest to assist in removing or reducing these problems and making the workers comfortable while at work. Welfare scheme to be provided by government must as much as possible reflect his good intension towards his workers rather than workers perceiving such services as a right or entitlement.

Nigeria television authority was inaugurated in Many 1977 although decree 24 of 1977 was promulgated in March 1977 having affected on April 1976 by that decree the Nigeria television authority became the only body empowered to undertake television broadcasting in Nigeria.

In 1977 when the NTA was inaugurated, there were seven (7) stations with three (3) in their final stage or commissioning whilst the other states had non at all. By December 1979 there were schedule television broadcast from every state capital in the country.


The decree established the NTA provides for one national broad and six zonal boards. The national board has overall responsibilities for policy and standards and remains the corporate legal entity with the director general as chief executives, departmental director of engineering news, finance, programmes, legal and manpower resources assisted him at headquarters.

It the duty of the zone to ensure that programmes broadcast conforms to the national policies and standard of NTA the production center which is the third tie with NTA does the actual making of programmes. It is headed by a general manager and staff strengthen in the oldest station number up to 200.

The Nigeria television authority NTA is the largest TV network in Africa as well as one of the oldest and the most accomplished indigenous broadcast outfit in Nigeria. The authority was outfit in Nigeria. The authority was established on 1977 with the fusion of the first generation television station across the country into one autonomous organization.

The NTA has over the years distinguished itself as a force in the field of television broadcast globally. Its qualify programme has received numerous awards at international competitions and festivals.

1.2 Statement Of The Problems

In early days of cooperation activities, government sees no need for welfare scheme. They do not tend to motivate their workers as there was no measurement on workers performance and motivation was far from serving as a means of increasing productivity.

Hence workers were responsible for the provision of all welfare they needed at this stage workers were not well remunerated and their welfare was not at the organization diary. Government went home with all the profits pretending to offer essential services while the workers bears agony alone incase of loose and work condition at the work place.

The emerges of theories ushers in series of common research which developed schools of thought thereby giving management and trade union sense of becoming on the effect of welfare scheme on motivation of workers performance, but the case remains the provision and its implementation by the government and its administrators, partly because on places where they are introduced, there are problems associated with its impact on the motivation of workers while in many other places they were ignored or worst still does not exist because they are not seen as a measure to increase productivity.

Problems associated with the impact of welfare scheme on the motivation of workers have led to the failure of its administration or implementation.

1.3 Objectives Of The Study

In pursuance of this research work, the following are the objectives of the study.

  1. To identify welfare scheme enjoyed by workers of NTA Aba
  2. To determine the extent to which the welfare scheme motivates workers in NTA Aba.
  3. To examine/identify the problems associate with the implementation of welfare scheme in NTA Aba.
  4. To examine the relationship between welfare and workers performance
  5. To find out the effect of finance to motivate as a welfare scheme.

1.4 Research Questions

The following are the research questions

  1. To what extent does welfare scheme motivates the workers of NTA Aba?
  2. What are the welfare schemes employed by the workers of NTA Aba?
  3. Are there problems associated with the implementation of welfare scheme in NTA Aba?
  4. Is there any relationship between welfare scheme and workers performance?

1.5  Significance Of The Study

The administrators government agencies machineries and academic have not helped on laying solid foundation for the formulation of adequate measures in implementation of welfare scheme as its measure tends not to motivate workers.

However, these studies have failed to established or addressed the problems associated with the provision as well as implementing welfare scheme towards motivation, all these tends to have created problems of choice in administration of different strategies in achieving the desired goals. This study is therefore set to use empirical data on Nigeria to model as well as predict possible measures for easy implementation. This study will be significant in this ways.

The findings will be of use in extending the body of existing knowledge. This would be of great benefit to different individuals, groups, policy makers, researchers, government and its agencies.

Moreso, future or further researchers would in no small measure find this a useful spring broad from which they can lunch themselves into the field for more investigation.

1.6 Scope Of The Study

The coverage area of this study in Nigeria Television Authority NTA Aba in which the impact of welfare scheme on the motivation of workers is focused.

The choice of NTA is necessitated by the fact that it may not be very easy under prevailing economic conditions to study all the firms in the industry.

1.7 Limitation Of The Study

NTA is a premier and renewed company in Aba and is suitable for carryout this research work. A lot of constraints exerted by such factors like time, finance, lack of material and the attitude of the respondents.

1.8 Definition Of Terms


Is the willingness to exert high level of effort towards organizational goal conditioned by the effort, ability to satisfy some individual need.


Relating to or connected with money.


The rate at which a worker, a company or a country produces goods and the amount produced, compared with how much time, work and money is needed to produce them.


An amount of money that is paid to somebody for work they have done.


Most important famous or successful.

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