Impact Of Labour Turnover On Organizational Productivity (A Case Study Of N.N.P.C. Ilorin )

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Impact Of Labour Turnover On Organizational Productivity (A Case Study Of N.N.P.C. Ilorin )


This study was carried out to analysis the impact of labour turnover on organizational productivity (N.N.P.C Ilorin) organizations the questionnaire , direct interview, text books, and journals were the basic source off data collection, this was statistically treated using the simple percentage one of the major caused of turnover in the organizational productivity, on this basis management should ensure that all factors that can causes job satisfactions are put in palce to enhance optimum productivity.

Table of Content

  • Title page
  • Certification
  • Dedication
  • Acknowledgement

Chapter One:


  • 1.1 Background of study
  • 1.2 Problem of the study
  • 1.3 Objective of the study
  • 1.4 Significance of study
  • 1.5 Scope of study
  • 1.6 Definition of terms

Chapter Two:

Review of Related Literature

  • 2.1 What is labour turnover
  • 2.2 Types of labour turnover
  • 2.3 Factors affecting labour turnover
  • 2.4 Productivity in an organization
  • 2.5 Developing employee interest in higher productivity
  • 2.6 Productivity measurement of the significance
  • 2.7 Effect of labour turnover in organization
  • 2.8 Supervisory behaviours employee turnover
  • 2.9 Expectation of management toward labour turnover

Chapter Three:

Research Methodology

  • 3.1 Population of the study
  • 3.2 Sample size and sampling method
  • 3.3 Administration of instrument
  • 3.4 Method of data instrument
  • 3.5 Method of data analysis
  • 3.6 Validity and reliability of the research instrument
  • 3.7 Limitation of the study

Chapter Four:

Interpretation and Analysis.

  • 4.1 introduction
  • 4.2 Brief history of the case study
  • 4.3 Data presentation and analysis
  • 4.4 Data presentation
  • 4.5 Data analysis
  • 4.6 Findings

Chapter Five:

Summary Conclusion and Recommendation

  • 5.1 Summary
  • 5.2 Conclusion
  • 5.3 Recommendation
  • Bibliography

Chapter One


1.1 Background of the Study

It has become more generally acceptable that structural arrangement of resources in an organization is composed of the human and materials resource, this shows that the management of an organization is not complete without any one of the two form effective management however, human resources that are under study, will be discussed in the area of labour turnover in an organization, this is because the constant exist of labour in an organization may jeopardize , his operation and productivity, in the light of this human resources management therefore needed in an organization.

Labour turnover is an organization become deteriment to the organization. It is not quickly taken into consideration, this is so special when the organization does not seek for immediate replacement of competent and qualified labour turnover whenever ignor poses a barrier to the progress at an organization, however the current labour turnover in an organization and industries especially in Nigeria is not brought about by the causes performances to fall below expectation.

There is an distribution in the planning and low moral among the rank and file operational officers with in the organization.

Labour turnover especially if it is that of chief executive officers is quite detrimental to the concerned organization as poor performance, low productivity and fall employment morale would guise , this has an adverse effect on he progress of such organization.

Furthermore productivity itself cannot be achieve without efficient labour , labour in efficiency in the management of labour, this itself has been as a result of other variable such as labour turnover absenteeism work stoppage such as strike and lockalt, the dissatisfied workers find it difficult to adjust to rigid requirement of the employed “fourteen out of twenty six studios found out that worker will positive job attitude showed higher productivity than those will negative attitude.

Therefore , this study is being understanding to analyze the various variables, which could lead to labour turnover in an organization and the effect of such leaving an productivity.

1.2 Problem of the Study

The rate at which workers are living industries is became rampant, the management also does not bother to suspend or terminate employee due to workers attitude to work these indifference are usually, being caused by the poor human resource management because of existence of had management and management relationship.

Poor human resources management may manage where the elive to motivate employee (motivation) is lacking, these how ever will lead to instability to labour productivity in Nigeria, most employee are such as good salary, promotion medical working job security e.t.c are inadequate or absent and absence of these usually result is labour turnover need to be aforementioned facts, labour turnover need to be redressing by paying attention to workers needs because this will go a long way to improve productivity of the workers.

1.3 Objectives of the Study

The major objective of the study is to analyzed the effect of the labour turnover on organization al productivity other objective of this study are as follows:

  1. To identify the causes and effect of labour turnover in an organization, it is pertinent that every workers that leaves the organization has no in other reasons why they left and this will actively have effect on the whole organization.
  2. To analyzed the consequence of labour turnover on the organizational productivity human resources is indispensable in an organization, they are the one that will put material resources together for desired output.
  3. To determine the effect of research system on labour turnover, this research will show weather invitation or reward has negative or positive effect of supervision on labour turnover the relationship between the supervision and workers will be used as a major tool in determing the effectiveness of the organization

1.4 Significance of the Study

This study is aimed at focusing on the effect of labour turnover on organizational productivity as a result , the study will be important to production industries particularly (N.N.P.C) ilorin it will be of great importance to production industries particularly those who want to know to minimize labour turnover in heir organization, the research work will be useful to other organization on how to achieve best organizational productivity and manage human resources manger on how to be effective in his or her administration, it will also save as references to industrial organization wishing to improve the labour productivity and reduce their labour turnover so that the improved productivity of labour will serve as sign of development for the organizational, alos not to lose serv9ices of their valuable and productive workers the study could be useful to all management students to these issues would be great benefit.

1.5 Scope of the Study

This study is specially design to critically examine the effect of labour turnover, in organizational productivity , however attempt to cover all organization would be hectic in this research and unrealistic, hence, the research is confined which is nigerial national petroleum corporation Iloin. The research will basically shown that problems facing and organization on labour turnover to the organizational productivity in production section to carryout this research, the key staff of Nigeria questionnaire that will be retrieved and analyzed for the purpose of this research work.

1.6 Definition of Terms


Person who administer also a little used for some managerial position such as the administration of a hospital.


A quality of a resource allocated for particular items in speaking about money to travel allocation would be an amount of money set aside for travel.


To assess the value of a proper , a person, job performance or other items of s value .


A legal or economic term that means insolence, mobility to pay one’s debt


An approve so heme that specifies how much is to be spent on each category of expenditure during a given time period, the scheme is usually complied in a document referred to as the budget.


Wealth that an organization posses to employ in achieving it is aim.


That which is given in exchange for work performed, compensation is usually money but may include other them such as privilege.


The extent to which the design result is realized frequently compared with efficiency

Employee Satisfaction:

The degree to which employ needs are meet a relative measure

Hygiene Factors:

A construct in here bergs theory of motivation, factor that do not motivate positively but that conclude demotivate if handle poorly

Labour Turnover:

This is the measurement of the number of employees leaving a company, from record the labour turnover can be concluded by dividing either the total separation or the total replacement by the average number of working force and expressions, the result as a percentage.


According to henrry fayor (1916) management is an activity that involves co-ordination of all the resources of an organization through the process of planning organization directing and controlling in order to obtain organization objective effectively and efficiency.


It is a rational co-ordination of all activities of a number of people for the activities of a number of people for the achievement of some common explicit purpose or goal through division of labour and function through the hierarchy of authority and responsibility.


The rate at which employee gives out their objective of the organization can be achieved


Performance areas in which person or ubi is expected to produce results , wages and salary administration the business function that determine wages and salary rate and adjusts then in response to market condition and changed assignments.

Chapter Five

5.0 Summary of Findings, Conclusion and Recommendation

5.1 Summary of Findings

From the research that labour work carried out, it was established that labour turnover, has contributed to an organization productivity. The main objective of every organization is to maximized profit. It was also deduced from the research carried out that granting of discount to customer have positive effects on the economy labour turnover usually leads to shortage of staff , when this occurs there will be job enlargement which eventually lead to inefficiency of labour, the s efficiency of labour will affects the material productivity of the firm quantitative data so collected , the researcher revealed that productivity was largely affected by the labour turnover.

5.2 Conclusion of the Study

Labour turnover to some extent is inevitable because of several reason high labour turnover indicates that an organization is (sick) skilled labour in developing countries like Nigeria in view of this its to have an exodus of these group of employees require a sold step to be taken against which exodus and aconomin the whole corporate culture diagnosing the various activities against it, a high labour turnover figure is wasteful and varies with the types of industry, examine this figures may pinpoint vital information such as indicating poor selection techniques poor placement or poor selection techniques , poor placement or poor working condition , a high labour is costly because it involves external recruitment cost training , cost and possibly more accidents and failure to any orders on stipulated time .

However reason for leaving must be analyzed carefully to ascertained their trust truth through exist interview , althought most employees who leave do not reveal their real reason for leaving most of then who do so take up paid employment elsewhere they definitely not so, if they had found every thing satisfactory in their formers jobs that is a good s point from where to start the investigation.

5.3 Recommendation of the Study

Finally this research would not be sufficiently valid if it is ended without giving recommendation to organizational interested parties, whenever they find themselves s in such an unfortunate situation, in views of this, the researcher given the following recommendation to Nigeria national petroleum corporation (N.N.P.C) ilorin in particular and general public recruitment planet and replacement of workers must be perfectly done to reduce labour turnover in the organization supervisors should treat other workers in an human way and so well give them due recognition, the management should create am atmosphere whereby workers who in this course of their work are injured should be compensated, the worker in production department should be provided with industrial safety facilitates , all factors that can cause job satisfaction must be provided to enhance optimum productivity

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