The Place Of Information And Communication Technology In The Teaching And Learning Of Secretarial Skills In Auchi Polytechnic

The Place Of Information And Communication Technology In The Teaching And Learning Of Secretarial Skills In Auchi Polytechnic
Abstract
This research is focused on the place of Information and Communication Technology in the teaching and learning of Secretarial skills in Auchi Polytechnic, Edo state. The main purpose of this research was to find out the teaching and learning of word processing skills, the teaching and learning of internet skills, the teaching and learning of Management information skills, the teaching and learning of data processing skills. Four research questions were formulated and questionnaires were used to obtain data from the population. However, from the data analysis the following findings were made: that ICT plays important role in the teaching and learning of word processing skills in polytechnics, that the role of ICT in the teaching and learning of internet skills include acquisition of new ideas, helps in training of students in distance areas, provide teachers with current teaching aids among others. That ICT helps in the teaching and learning creation of document, storage of document, retrieval of document, disposal of document and protection of document, all these are the roles of ICT in Information Management system. That the roles of ICT in the teaching and learning of data processing skills includes; the teaching and learning of calculation skills, sorting of data, classification of data, recording of data and the teaching and learning of storing of data.
Table of Content
Preliminary Page(s)
- Title Page
- Declaration
- Approval
- Dedication
- Acknowledgement
- Abstract
- Table of Content
Chapter One
1.0 Introduction
- 1.1 Background of the Study
- 1.2 Statement of the Problems
- 1.3 Objectives of the Study
- 1.4 Research Questions
- 1.5 Hypotheses
- 1.6 Significance of the Study
- 1.7 Definitions of Key Terms
- 1.8 Organization of Study
Chapter Two
2.0 Literature Review
- 2.1 Conceptual Framework
- 2.2 The Role of Information and Communication Technology in the Teaching and Learning of Word Processing Skills
- 2.3 The Role of ICT in the Teaching and Learning of Internet Skills
- 2.4 The Role of ICT in the Teaching and Learning of Management Information System (MIS) Skills
- 2.5 The Role of ICT in the Teaching and Learning of Data Processing Skills
- 2.6 Summary of Literature Review
Chapter Three
3.0 Research Methodology
- 3.1 Introduction
- 3.2 Design of the Study
- 3.3 Area of the Study
- 3.4 Population for the Study
- 3.5 Method of Data Collection
Chapter Four
4.0 Results and Discussion
- 4.1 Results
- 4.2 Discussion
Chapter Five
5.0 Summary, Conclusion, and Recommendation
- 5.1 Summary of Findings
- 5.2 Conclusions
- 5.3 Recommendations
- References
- Appendix
Chapter One
1.0 Introduction
1.1 Background of the Study
The world is undergoing drastic changes every day due to technological innovations. The change in technology especially in information and communication technology (ICT) has a great impact on secretarial profession and in the performance of their duties as a secretary as well as their training. Information and communication technology of today has made the work of a secretary to be carried out with a lesser fatigue; it has also served as a motivating factor for secretaries. The application of information and communication technology tools in the teaching and learning of secretarial skills has made it very easy and less tasking in becoming a professional secretary. Today, there are pools of information resource site in the internet through the World Wide Web (www).Information and communication technology equipments used in the teaching and learning of secretarial skills in polytechnics have brought about great revolution in the secretarial field, secretaries can now transmit message, prepare itinerary for their boss no matter the distance within the shortest period of time through the use of internet. ICT has globalised the world. However, it has been observed that ICT has reduced the world to a global village turning all parts of the world to everybody’s neighbourhood. Thus, events in one part of the world are felt by the people and societies far away and vice- versa. The roles of secretaries have changed from the old-fashioned secretaries. Gone are those days where the job of secretaries depends only on the use of manual typewriters, computers have succeeded in taking the place of the manual typewriters with the present development in the field of management information system and information and communication technology. Teaching and learning of secretarial skills via ICT became imperative because of the wide spread of information and communication technology of our time which has virtually affected every area of man’s life. It is on the foregoing that this study examined the place of ICT in the teaching and learning of secretarial skills in Auchi Polytechnic.
Students in Nigeria cannot operate the information and communication technology gadgets effectively. Worst of it all, steady power supply is another vital problem. It was also observed that some ICT instructors lack the competence to enhance teaching and learning. Prior to the establishment of Polytechnics, there existed several independent post-secondary institutions. Most of those schools were attached to various ministries e.g. technical college, school of cooperative training centre, staff development centre, and college of advance studies.
1.2 Statement of the Problems
It has been observed that polytechnic costs of acquisition of this ICT equipment are slowing the pace of acquiring these secretarial skills.If the above problems are not adequately solved, they will hinder the students from acquiring the basic ICT secretarial skills that makes them to contribute their quota to the development of their organization
1.3 Objectives of the Study
The major purpose of this research work is to determine the place of information and communication technology in the teaching and learning of secretarial skills in Auchi Polytechnic. This study will specifically seek to:
- To determine the place of ICT in the teaching and learning of word processing skills in Auchi Polytechnic
- To determine the place of ICT in the teaching and learning of internet Skills in Auchi Polytechnic.
- To determine the place of ICT in the teaching and learning of Management information system (MIS) skills in Auchi Polytechnic.
- To determine the place of ICT in the teaching and learning of ICT in the teaching and learning of data processing skills in Auchi Polytechnic
1.4 Research Questions
- What are the roles of ICT in the teaching and learning word processing skills in Auchi Polytechnic?
- What are the roles of ICT in the teaching and learning of skills in Auchi Polytechnic?
- What are the roles of ICT in the teaching and of Management information skills in Auchi Polytechnic?
- What are the roles of ICT in the teaching and learning of data processing skills in Auchi Polytechnic?
1.5 Hypotheses
- HO1: There is no significant role played by ICT in the teaching and learning of word processing skill in the polytechnic
- HO2: The roles of ICT in the teaching and learning of internet skills in the polytechnics is very low
- HO3: ICT does not play a significant role in the teaching and learning of Management Information skills in the polytechnics
- HO4: ICT plays no significant role in the teaching and learning of data processing skills in the polytechnics.
1.6 Significance of the Study
The result of this research work will be of great benefit to students in polytechnics and other higher institutions of learning. The research work will also be important to the government, since it will educate them on the need to equip tertiary institutions with modern information and communication technology equipment. Lastly, it will also be of significance to the students as it provides afore-sight on their professional expectations in the modern business world and as a research material for further studies on relevant topic.
1.7 Definitions of Key Terms
ICT:
It stands for information communication and technology.
Gadget:
A small mechanical device or appliance.
Word Processing:
A composition of documents using a computer system to input, edit, store, and print them.
Internet:
The physical components of a computer infrastructure that is use to share available resources through networking.
Management Information:
An arrangement of equipment and procedures often computerized, that is designed to provide managers with information.
Data Processing:
A sequence of operations performed on data, esp. by a computer, in order to extract information, recorder files, etc.
Polytechnic:
A college, offering advanced full- and part-time courses, esp. vocational courses, in many fields at and below degree standard.
1.8 Organization of Study
The study comprises of 5 chapters. In chapter one, the concepts are introduced and the problem of the study is established with the research objectives and questions. Chapter two presents the literature review while chapter three presents the research methodology. The fourth chapter presents the results and discussion, and the last chapter presents the conclusion and recommendation.
Chapter Five
5.0 Summary, Conclusion and Recommendation
5.1 Summary of Findings
This study was carried out to investigate the place of information and communication technology in the teaching and learning of secretarial skills in AUCHI polytechnic, Edo state. The findings of this research work are summarized as follows: The roles of ICT in the teaching and learning of Word Processing skills are found to include teaching and learning creation of document; teaching and learning editing of document; teaching and learning formatting of document; teaching and learning saving of document and teaching and learning printing of document.
The roles of ICT in the teaching and learning of internet skills are: acquisition of new ideas; ICT helps in training students in distance areas; provides teachers with current teaching aids; ICT aids teaching large number; and changes the methodology of teaching and learning.
The roles of ICT in the teaching and learning of Management Information system skills are: teaching and learning creation of records; teaching and learning storage of records; teaching and learning retrieval of records; teaching and learning disposal of records; and teaching and learning protection of records.
The roles of ICT in the teaching and learning of Data processing skills are: teaching and learning calculation skills; teaching and learning sorting of Data; teaching and learning classification of Data; teaching and learning recording of Data; teaching and learning storing of Data
5.2 Conclusions
Information and Communication Technology has played important role in the teaching and learning of secretarial skills in Auchi Polytechnic. These roles were found to be relevant to the graduate of office technology and management department and the polytechnics in general, the roles are the teaching and learning of word processing skills, the teaching and learning of Internet skills, the teaching and learning of Management Information Systems and the teaching and learning of Data processing skills were identified in this study to be so important for the graduates in order to perform effectively in this era of ICT.
5.3 Recommendations
Based on the findings of this study, the following recommendations were made:
- That teachers should update their knowledge to meet up with the ICT challenges if not; the objectives of teaching and learning of word processing skills will not be achieved.
- That government should provide polytechnics with internet facilities to enable teachers and students carryout more consultations on the teaching and learning of internet skills.
- That the National Board for Technical Education (NBTE) should make the teaching and learning of Management Information System (MIS)compulsory in all tertiary institutions especially OTM department so as to impact the knowledge of handling information to the students.
- That the teaching and learning of Data processing skills should be taught more practically.


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