Impact Of Employee Welfare In Enhancing Organization Efficiency (A Case Study Of Imo State Public Service)

Project and Seminar Material for Business Administration and Management (BAM)

Impact Of Employee Welfare In Enhancing Organization Efficiency (A Case Study Of Imo State Public Service)


Abstract


This project work centers on the topic the impact of employee welfare in enhancing organizational efficiency (a case study of Imo State public service). It is divided into five chapters.

Chapter one comprises of introduction background of the study, research question, significance of the study, scope/delimitation of the study and definition of terms.

Chapter two also comprises of literature review, introduction, historical antecedent, public services definition.

Chapter three comprises of research design and methodology. Introduction, research design and methods sources of data, method of data collection population of the study and sample size determination.

Chapter four comprises of data presentation, analysis and interpretation, introduction and analysis data.

Chapter five also comprises the summary its findings and made appropriate conclusion. The also went further to make some recommendation.


Table Of Content


Preliminary Page(s)

  • Title page
  • Approval page ii
  • Dedication iii
  • Acknowledgement iv
  • Abstract v
  • Table of content vi
  • List of tables
  • List of figures

Chapter One

1.0. Introduction

  • 1.1. Background of the study
  • 1.2. Statement of the problems
  • 1.3. Purpose/objectives of the study
  • 1.4. Research questions
  • 1.5. significance of the study
  • 1.6. Scope of the study
  • 1.7. Limitation of the study
  • 1.8. Definition of the terms

Chapter Two

2.0 Literature Review

  • 2.1 Introduction
  • 2.2 Background of the study
  • 2.3 Public services definition and essence
  • 2.4 The Nigeria public service and efficiency
  • 2.5 The relationship between employee welfare/productivity
  • 2.6 Welfare services defined
  • 2.7 Determinate of welfare
  • 2.8 Employee welfare and organizational objectives
  • 2.9 Administrations of employee schemes of organization
  • 2.10 Brief history of the case study

Chapter Three

3.0 Research design and methodology

  • 3.1 Introduction
  • 3.2 Research design
  • 3.3 Sources/methods of data collection
  • 3.4 Population and sample size
  • 3.5 Sample techniques
  • 3.6 Validity and reliability of measuring instrument

Chapter Four

4.0 Presentation and analysis of data

  • 4.1 Introduction
  • 4.2 Presentation of data
  • 4.3 Analysis of data
  • 4.4 Interpretations of results

Chapter Five

5.0 Summary of findings, recommendation and conclusion

  • 5.1 Summary of Findings
  • 5.2 Recommendation
  • 5.3 Conclusions
  • Bibliography
  • Appendix

Chapter One


1.0 Introduction

1.1 Background Of The Study

When we talk about or talk of employee welfare for enhancing organizational efficiency we have to bear some certain thing in mind, employee welfare is simply the wellbeing of the employee in an organization, when employee are in the good state it intends to help in the productivity and efficiency of the / an organization.

Every worker/employees have some or certain needs in an organization in which they need the organization to provide for them such that it can motivate them in working harder thereby contributing to organizational efficiency. Such need may include (Transport needs, Accommodation needs safety in the organization (securiety).

Therefore for the purpose of this study the researcher focus is on the need of (employee welfare in an organization)

They aim is to discover the impact of employee welfare in an organization using (a case study of the Imo State public service).


1.1 Background Of The Study

This public service is not a creative of modern times this fact was noted by Adebayo while making reference.

According to Adebayo (1982) public service has its root in ancient civilization it is on record that dating back to 462 BC provides a renewed leader in ancient Greece introduced as scheme for the contained participation in public administration by citizens who had to work daily for their living.

The ancient Chinese emperor during the flaudymosty. 202 B.C recognizing the need to have a permanent body of officials to implement government decision.


1.2 Statement Of Problems

Many vulgar words have been in recent time to describe The public service in the country especially the Imo-State and bureaucracy as synonyms and as if both of them conjure image of hope lenses and failure. But according to D. Brie Land, et al (1980) elaborated bureaucratic structure are characteristic of our society.

Bureaucracies are not automatically bad. They reflected the high degree of specialization fund in business industry and government they by to keep differentiate functions efficiency and productive. From the foregoing. It is even why the business sector has been performing marvelously well while the public service cannot justify.

The objective for which it was set up the Imo –State public service exhibits all the features of and other public service in the country. It has been alleged that closer work like regular supply of electricity, water, bus services, total absence of government homes for the workers bathrooms and water, closets officers and lack of insurance training policy for the worker are the factors which render the weeks of the public services in Imo State immobile. It is to study problems that this study has been undertaken. The study will reveal the tone facts.


1.3 Objectives Of The Study

The objectives of the study are as follows:

  1. To do a comprehensive and systematic analysis of the civil service in Imo-State and the alleged factors that breed inefficiency in that vital organs of the executive branch of government.
  2. To determine the relationship between welfare services and increased productivity.
  3. To determine a relationship between a well articulated welfare services and industrial harmony in public organization
  4. To establish the extent the absence of a well articulated welfare scheme can impale performance.
  5. To recommend towards a more efficient and effective public service in Imo-State.

1.4 Research Questions

In order to fulfill the research objectives,The following research question was posed and would be addressed.

  1. To what extent do well servants in Imo-State receive welfare service?
  2. What is the relationship between the provision of welfare services and productivity in the public service?
  3. Is the payment of salaries and wages the only motivating factors for workers to put in their best in an organization?
  4. What are the things that constituted welfare services in the Imo-State public service and how are they administered?
  5. What are the problems associated with administration with administration of welfare of welfare service and how can they is solved?

1.5 Significance Of The Study

This research work will reveal the causes of failure and administrative income petences in the public service with special reference to Imo-State public service it will expose the fact that it is not enough to pay workers salaries and discharge their functions effectively and efficiently. It will proffer to scholars of public that welfare service and other incentives in the public service come large on the performance of the workers. The research will also erase the origin of the civil service and the welfare incentive system vis-à-vis productivity, as well as providing the structure of the public well and the strategies for enhancing the performance of the public services.


1.6 Scope Of The Study

The essence of this study is to establish the relationship between productivity and the availability of welfare service in the public service. Due to the huge financial involvement in the research complied with the longest academic actually of the researcher; this study will be limited to Imo-State public service among the following ministries.

  1. ministry of information Owerri
  2. ministry of education Owerri
  3. ministry of health Owerri
  4. ministry of works and housing Owerri

The research went to the ministry mentioned above, several times for the collection of the materials relevant for the study. The above ministries were selected and a sample population was lessened the financial burden, the researcher encountered on this research.
The respondents sampled were very co-operated with the researcher of the hundred questionnaires administered, all were duly returned.


1.7 Definition Of Terms

Bureaucracy:

This is that thing that gives the organization the shape the form in the absence of which there is Chaso, in short it is organigram.

Efficiency:

It refers to the relationship between input and output, effort and results, expenditure and income, actual performance and result actual performance and standard performance, and between actually and maximum possible results (Ejiofor 1987).

Motivation:

This can be defined as an entity that impelled one to action of a particular type (Ejiofor 1984)

Productivity:

This is the seeking of improvement in ways and method, equipment, use of material system of procedures, manpower especially by the application of diagnostic and betterment techniques.

Welfare Service:

According to Armstrong (1980) it refers to items in the total package offered to employees over and above salary which increase their wealth or well being at some cost to the employer.


Chapter Five


5.0 Summary Of Finding, Recommendation And Conclusion

5.1 Summary Of Findings

The summary of the finding of this research will be based on the research questions and hypothesis already addressed in the work.

The study revealed that a minimum of welfare services in the civil services of Imo State and the existing services are to say the least inadequate, table one and table two in the previous chapter elucidated this point.

The study also reveals that the workers in the civil services in the ministry sampled have a poor articulation of the welfare services and benefits that within this arrangement.

Virtually all those ignorant workers are in the junior and middle level of their ministries. The research study also unfolded the fact that workers and services that have positive bearing with their present well being such service and benefits are housing allowance (accommodation) transport allowance and sick benefit ranked high in the workers preference such issue like insurance scheme seems to be strange and unpopular among the workers an only one person represent 1% indicated his choice for it.

Table 5 revealed that as many as 91 respondents representing 91% of those sample believed that they are not constitute in the formulation of welfare services and benefit while only 9% representing on inconsequential fraction think that their views are inculcated. The study further revealed that this 9% who believe that the whole package of welfare services in their ministries do not address their financial need.

The research study also revealed that a well-articulated-well-implemented welfare scheme could constitute the penance to the escalating issue of industrial unrest in our organization (see table).


5.2 Recommendation

It can be seen from this study that the administration of well-articulated well implemented and result orientated welfare services is benefit with multifarious paralyses.

The study also shared the negative whole of bureaucracy militate against the administration of welfare services and benefits in the public services. To this end, it is recommended that there should be a government directive to all ministries that issues relating to welfare services and benefit should be dealt without unnecessary delay.

It is expected that if all these recommendation are implemented, problems noising from welfare services will be a thing of the past for the good of all in parties involved and for a better society.


5.3 Conclusion

This study looked at the numerous problems militating against the administrative of welfare services like the exclusion of the workers complacency, reluctance in reviewing and updating the welfare services bureaucracy martial, government intransigence the difficulties in the measurement of productivity.

This study went further to make sure recommendation which if adhered will go a long way in removing the obstacle associated with the administration of welfare services in the public services and increase its motivational impact on the workers. This has reciprocal benefits. It is expected that this study is not yet the last on this vital issue that determine the directions of the public sector. It will be welcome if more researchers delve into the issue so that we can reap the immense befits of employee welfare in the public sector.

The relevance of the study is attained to a surgical operation successful; it must be performed by nincompoop in the profession. It needs the professional touch of an expert, we must therefore resist all attempts to make the pendulum of the retrogressively to the left and efficient this noble goals.


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Frequently Asked Questions


What is employee satisfaction level of welfare facilities?

Employee satisfaction level of welfare facilities means “To take care of well being of workers by employers, trade unions and governmental agencies. It’s besides removing dissatisfaction help to develop loyalty in workers towards the organization.

What is the role of Trade Unions in improving employee welfare?

Trade unions play a key role in enhancing employee welfare and performance in organizations. In Kenya, the Universities’ Academic Staff Union (UASU) is a trade union for academic staff in all the public universities, with a Chapter in every university and whose objects include ensuring better welfare for its members.

How can we promote health and Welfare in the workplace?

Many are making an effort together with employees and society to improve people’s health and welfare in the workplace, promoting active participation and encouraging individual development. All actions that help people adopt and maintain healthy lifestyles and that are conducive to healthy environments are key.

How to improve productivity and efficiency in the workplace?

To improve the productivity and efficiency in any organization, employee motivation needs to be recognized and empower, when employees are appreciated for the work they have done, they feel internal satisfaction and their productivity increases.

Do welfare facilities provided to employees affect job satisfaction?

Findings: The findings of the study showed that there is an association between welfare facilities provided and satisfaction in job. The study explored that welfare facilities significantly impact on the job satisfaction. Analysis also reveals that experience, education level and salary of an employee have associated with the job satisfaction.

What is employee satisfaction and how do you measure it?

Employee satisfaction is a broad term used by the HR industry to describe how satisfied or content employees are with elements like their jobs, their employee experience, and the organizations they work for.

How do welfare measures affect quality of work life?

Welfare measures plays important role in employee satisfaction and it results in improved quality of work life. This study throws light on the impact of welfare measures on QWL among the employees of textile mills in Salem district.

What is the meaning of employee welfare?

Lalitha and Priyanka (2014) expressed that employee welfare consists of the services, facilities, and benefits provided by the employer to the employees over and above their salaries. … The study investigated the impact of welfare facilities provided by the Sri Lankan hotels, on employee job satisfaction.

What is the purpose of Trade Unions?

Trade union is formed by labour, workers or employees to achieve their demands for better condition of environment at workplace. The main purpose of the union is to maintain or improve the condition of the employment. The union negotiate with employers to keep the employee morale high just to protect them from unsafe and unfair working condition.

How do trade unions help in accelerated the pace of economic development?

Key Words:- Trade Union, Employees, Workers, Labour Relation Trade Union helps in accelerated the pace of economic development in various ways as help in the selection and recruitment process of workers by maintaining a proper and healthy environment. 1. Including discipline among the workforce.

What is the role of a Union in the Society?

In general, a union is there to protect the interests of its members, and may even engage in political support, where legislation adversely affects their members. Trade unions are basically formed to protect the common interests of its members and also aim for their welfare. They protect every basic need and interest of their members.

What is the role of unions in collective bargaining?

Since the union comprises a group of workers, it has a greater voice than if employees were dealing with employers individually. The National Labour Relations Act guarantees employees’ right to bargain collectively through their chosen labour union representatives. Unions can organize strikes, boycotts to get employers to consider their proposals.

How to promote positive health and wellbeing in the workplace?

A health and wellbeing program. See Section Step 1: Establish management commitment It makes good business sense to invest in making the work environment a key setting for promoting positive health and wellbeing. – ACT Work Safety Commissioner, Mark McCabe One – Introduction and information on the Healthier Work website for more guidance

How to promote employee health and safety in the workplace?

5 HR Strategies To Promote Employee Health And Safety. 1 Establish Open Communication. A key component in maintaining the trust of the employees is to encourage open communication on any health or safety … 2 Implement strict safety policy. 3 Provide health and safety training. 4 Coordinate with facility management. 5 Use positive consequences.

How can businesses improve the health of their employees?

To improve the health of their employees, businesses can create a wellness culture that is employee-centered; provides supportive environments where safety is ensured and health can emerge; and provides access and opportunities for their employers to engage in a variety of workplace health programs.

What can employers do to support employee health and wellbeing?

However, as important as it is to take care of ourselves, employers have a significant role to play too. In order to improve health and wellbeing in the workplace, having the right systems, policies, procedures and protection in place is vital to supporting employee wellbeing. 

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