ICT And E-Passport Management In Nigeria Immigration Service (A Case Study Of Ekiti State Command)

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ICT And E-Passport Management In Nigeria Immigration Service (A Case Study Of Ekiti State Command)


Abstract


The Nigerian immigration service is the body invested with the obligation of implementing modern migration management in the country. In this study, our focus was on the ICT And E-Passport Management In Nigeria Immigration Service, Ekiti State Command as case study. The study is was specifically focused on examining the relevance of e-passport in Nigeria; appraising how effective ICT is in the e-passport system and determining the challenges of ICT and e-passport management in Nigeria Immigration services.

The study adopted the survey research design and randomly enrolled participants in the study. A total of 100 responses were validated from the enrolled participants where all respondent are staff of Nigeria Immigration Service, Ekiti State. The result proves that There is significant impact of ICT on the e-passport management in Nigeria.


Chapter One


Introduction

1.1 Background of the Study

The Nigerian immigration service is the body invested with the obligation of implementing modern migration management in the country. The department in its early stage operated under the Immigration Ordinance of 1958 with a narrow scope of operation, using a simple approach in achieving its goals and objectives. The function of the service was limited to the Visa and Business Sections. In 1963 the immigration Department was formally instituted by an act of parliament (Cap 171, Laws of the Federation of Nigeria). Since then the service has undergone several restructuring and reformation process to accommodate new responsibilities and other emerging regional and sub-regional political policy implementation. This led to the addition of the ECOWAS and African affairs/bilateral departments, border patrol management and the issuance of all Nigerian travel documents.

The application of ICT in the Nigerian immigration service started with applying ICT in the processing of Combined Expatriate Residence Permit and Aliens card (CERPAC). The service later introduced the use of online payment for its operations. The use of e-revenue collection in the service was recognizing by the federal government which adopted it as a policy. The Service also created a website to provide a platform for communicating and interacting with its clients. In 2007 the service introduced the e-passport as a measure to check trans-border crimes as the e-pass port contains the bio data information of persons holding it and it’s able to identify people with fake identities. This development gave Nigeria prominence and recognition in the international community. Consequently, e-passport machines have been installed in all states in Nigeria. Also the federal government has sent officers of the service to other nations of the world to provide e-passport to Nigerians abroad. The service also went further to apply ICT in the setting up of a forensic laboratory for the examination of travel documents and monetary instruments. The study seeks to Investigate ICT and E-passport Management in Nigerian immigration service; A case study of Ekiti State Command.


1.2 Statement of the Problem

The advents of the application of ICT in different sector of the economy in line with global standards constitute a fundamental challenge since it inceptions in developing economies. The Nigerian immigration service has in recent times upgraded some of its operations with the use and application of ICT to meet international acceptable standards. However, this development comes with additional responsibility and challenges. The introduction of ICT applications requires quality and sustainable maintenance policy, recurrent training of staffs and constant evaluation and monitoring on the performance of the technology. These processes constitute additional budgetary cost for the service. Consequently it is believed that the increase in the cost of procurement of E-passport is as a result of the additional cost outlay incurred by the service. The problem confronting the study is to investigate ICT and E-passport management in Nigerian immigration service; case study of Ekiti State Command.


1.3 Objectives of the Study

The fundamental objective of the study is to investigate ICT and E-passport management in Nigerian immigration service; A case study of Ekiti State Command.

The specific objectives of the study include;

  1. To determine the relevance of e-passport in Nigeria.
  2. To appraise how effective ICT is in the e-passport system.
  3. To determine the challenges of ICT and e-passport management in Nigeria Immigration services.

1.4 Research Questions

  1. What is the relevance of e-passport in Nigeria?
  2. How effective is ICT in the e-passport system?
  3. What are the challenges of ICT and e-passport management in Nigeria Immigration services?

1.5 Research Hypothesis

Ho1: There is no significant impact of ICT on the e-passport management in Nigeria.


1.6 Significance of the Study

The study shall determine the processes of the application of ICT and E-passport management; and the challenges which require government intervention.


1.7 Scope of the Study

The study focuses on the appraisal of ICT and E-passport management in Nigerian immigration service; with a case study of Ekiti State Command.


1.8 Limitation of the Study

The study was confronted with logistics and geographical factors.


1.9 Definition of Terms

NIS Defined

The Nigerian immigration service is the body invested with the obligation of implementing modern migration management in the country.

ICT Defined

This is referred to as information telecommunication technologies which provide access to information through telecommunications. Communication technologies such as Internet, wireless networks, cell phones, and other communication mediums.

Economic Development

This is defined as Progress in an economy or the increase in the standard of living of the people, or the adoption of new technology for the development of the economy.


Chapter Five


Summary, Conclusions and Recommendations

5.1 Introduction

This chapter summarizes the findings on the ICT And E-Passport Management In Nigeria Immigration Service, Ekiti State Command as case study. The chapter consists of summary of the study, conclusions, and recommendations.


5.2 Summary of the Study

In this study, our focus was on the ICT And E-Passport Management In Nigeria Immigration Service, Ekiti State Command as case study. The study is was specifically focused on examining the relevance of e-passport in Nigeria; appraising how effective ICT is in the e-passport system and determining the challenges of ICT and e-passport management in Nigeria Immigration services.

The study adopted the survey research design and randomly enrolled participants in the study. A total of 100 responses were validated from the enrolled participants where all respondent are staff of Nigeria Immigration Service, Ekiti State.


5.3 Conclusions

With respect to the analysis and the findings of this study, the following conclusions emerged;
The relationship between ICT and e-passport management in Nigeria was investigated using Chi-Square Test. The result from this investigation proved that There is significant impact of ICT on the e-passport management in Nigeria.


5.4 Recommendation

Based on the findings the researcher recommends that;

  1. This system should be effective and providing real-time service delivery. The government should also develop policies that are in tandem with requirements for efficient electronic governance.
  2. The policies should also target border management where there should be existence of non-sophisticated border management tools and powerful high-tech weapons designed to help fight against illegal immigrants.
  3. The government should enhance factors like authorization, production timeliness, and ease of use, quality, compatibility, location issues, systems reliability and relationship with users.

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