The Effects Of Poor Office Environment On The Motivation Of Workers In An Organization (A Case Study Of Enugu North Local Government Area Of Enugu State)

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The Effects Of Poor Office Environment On The Motivation Of Workers In An Organization (A Case Study Of Enugu North Local Government Area Of Enugu State)


Abstract


The objective and aim of this dissertation is to examine the “Effect of poor office environment on the motivation of workers in an organization (A case study of Enugu North Local Government Area of Enugu State).

This study was designed to find out if or whether poor office environment has any effects on the motivations, some research questionnaires to the staff of the organization where the investigation was carried out. The responses were supplied by the respondents and they were analyzed using simple percentages and chi-square conclusions were made on the basis of the findings.


Table Of Content


Preliminary Page(s)

  • Title Page
  • Approval page
  • Dedication
  • Acknowledgement
  • Abstract
  • Table of contents

Chapter One

Introduction

  • 1.1 Background of the study
  • 1.2 Statement of the problem
  • 1.3 Purpose of the study
  • 1.4 Scope of the study
  • 1.5 Research questions
  • 1.6 Significance of the study
  • 1.7 Limitation of the study
  • 1.8 Definition of terms
  • References

Chapter Two

Literature Review

  • 2.1 Poor office environment and it’s effect on the workers motivations
  • 2.1.1 Lighting
  • 2.1.2 Ventilation
  • 2.1.3 Rest room
  • 2.1.4 Decorations
  • 2.1.5 Safety in the office
  • 2.2 The effects of negative attitude of management towards workers welfare and impact it has on their morale
  • 2.3 The office environment and the workers level of dispute
  • 2.4 Salary structure and incentives and their effects on workers motivation

Chapter Three

Research Design and Methodology

  • 3.1 Research design
  • 3.2 Area of the study
  • 3.3 Population of the study
  • 3.4 Sample and sampling procedure / techniques
  • 3.5 Instrument for data collection
  • 3.6 Validation of the instrument
  • 3.7 Reliability of the study
  • 3.8 Method of data collection
  • 3.9 Method of data analysis
  • References

Chapter Four

Data Presentation And Analysis

  • 4.1 Presentation and analysis of data
  • 4.2 Summary of result

Chapter Five

Discussion, Recommendation and Conclusion

  • 5.1 Discussion of result/ finding
  • 5.2 Conclusion
  • 5.3 Implication of the research finding
  • 5.4 Recommendation for further research
  • Bibliography
  • Appendix
  • Questionnaires

Chapter One


Introduction

1.1 Background Of The Study

The efficiency of office employees is directly or indirectly affected by the conditions under which they are required to do their work which affect the performances of workers and the achievement of organizational objectives for this purpose, this study will focus its attention on the effects of poor office environment on the motivation of workers in an organization. According to oxford Advance Learner Dictionary, “Are office is a room, set of rooms or building where people work usually sitting at desk”.

Egbe T.E and Rita Ejifor (1987: P.255) defined office as a place where clerical activities take place” to put it succinctly, the office is a service delivery unit of an organization, such services may include clerical secretarial, accounting and research duties. These are vital services that complement or facilitate the work of the executives in an organization. Office reflects the company’s wealth, it’s value and it’s attitudes, for visitors and workers it is the company’s handful image and it provides the stage on which the more static element of the company perform for their customers, staff and community. Above all, office is designed to stimulate environments that encourage creativity.

Therefore, one cannot define an office without the knowledge of its environment. Are office environment is a business community where achieve organizational goals. It should be known that every business system lies within are environment in enhancing work motivation and job satisfaction is necessary in every organization.

Consequently management should look into work motivation and conducive environment as antidote for enhancing productively and influences the amount of work interest and happiness of workers.

The office environment are consists of office building, furniture and layout, lighting, air condition, ventilation, color conditioning or decoration , sound condition physical conditioning in which workers operate under a safety measures and so on.


1.2 Statement Of The Problem

It is the fact that human beings are one important resource available to the organization and prove to pressure and influences such as noise, poor lighting and unsuitable work tools as this always creates discomfort in the work place and tend to urge the employees to seek more suitable conditions outside the workstation. These conditions, which are harmful to their health and moral results in physical and mental fatigue in other words, it results to inefficiency. The general working environments of most Nigeria office with particular references to Enugu North Local Government are subjected to utter neglects.

  1. The office environment looks very use stimulating to the eyes.
  2. The workers or employees have a negative attitude towards their jobs that is inadequate responsibility, high rate of absenteeism and discipline.
  3. Also, the flow of communication between workers and management is inadequate.
  4. Workers welfare is not taken care of or payment is nothing to write home about comparing it with economic condition of the country.

Looking at these problems, one will quickly notice that workers rate of production and organizational hazards that might cause injury or death of workers deriders on environment factors. It is the environment that will greatly motivate the workers to increase their productivity.


1.3 Purpose Of The Study

  1. To find the effect environment in the productivity of workers.
  2. To determine the effect of salary structure on the performance of workers
  3. To find the effect inadequate office furniture and fitting, modern machines in the performance of workers of Enugu North Local Government Area of Enugu State.)

1.4 Scope Of The Study

  1. To identify the impact of depressing of office environment on the motivation of workers.
  2. To find out the indifference attitude and it’s impact on the motivation of workers
  3. To know if the structure has an impact on workers performance and motivation.

1.5 Research Hypothesis

  1. Ho: The salary structure does not affect workers motivation and productivity.
    H1: The salary structure affects workers motivation and productivity
  2. Ho: Poor office environment does not affect workers level of output
    H1: Poor office environment affect workers level of output
  3. Ho: Indifferent attitude to workers welfare by the management have negative impact on the motivation of workers.
    H1: Indifferent attitude to workers welfare by the management have inversely related impact on the motivation of workers.

1.6 Significance Of The Study

The significance of this study is to:

  1. Highlight the effect of a poor working environment on the motivation of workers with a view of identifying specific area of deficiency’s to be modified in order to meet the requirement of the modern day office.
  2. To provide workers with facilities to enable them to work towards the achievement of organization goal.
  3. The study will also help to improve workers morale and their condition of services.

1.7 Limitation Of The Study

Due to the relatively short-time allowed for this research work based on the distance from Enugu to Enugu North and the tight academic programme, in the course of the study, the researcher rall into shortage of money and this prevented me not have all I really required and the organizational policy in Enugu local government prevented my knowledge of certain facts from the organization. There was shortage of questionnaires collected as not all the respondents return theirs.

Delimitation Of The Study

This research work was delimited only to the effects of poor office environment on the motivation of workers in an organization in Enugu North Local Government Area of Enugu State. In this all the staff of the organization is used and the population of the study.


1.8 Definition Of Terms

1. Motivation:

This means an incentive, which encourages workers to be more devoted to their job.

2. Moral:

This means the moral conditions of workers regarding discipline and confidence.

3. Job Satisfaction:

This refers to the pleasurable emotional by the state which as a result of the appraisal of one’s job.

4. Welfare Benefits:

Satisfactory state of motivation and maintaining workers by guiding them, allowance that will keep them in good health condition.

5. Incentives:

These are wages & salaries.

6. Performance:

This refers to the execution of carrying out notable work.

7. Impact:

These are wages and salaries objects where studying against another.


Chapter Five


5.0 Discussions, Recommendation And Conclusion

This chapter presents the summary of the main findings in the research for easier and concise understanding of the effects of poor office environment on the motivation of workers (A case of study of Enugu North Local Government Area Enugu State). It goes further to proffer recommendation and draw conclusion that will briefly mirror the details of the research.


5.1 Discussions Of The Result And Findings

The objective of this desertion to examine and appraise the effects of poor of office environment on the motivation of Enugu North Local Government Workers.

During the process of research work, I had a discussion with the head of departments found in some departments of the Local Government, they told me that the problems they are facing in the local Government was as a result of the allocations they had received from the State Government.

Again the Local Government inherited some debts from the past military regime and it is not having enough internal revenue for taxes and other sources which generate income to the Local Government.

Finally, I leant that, the Local Government had embarked on several development projects such as roads, drainage and revenue to run their inadequate efficiently and effectively.


5.2 Conclusion Of Findings

From this study carried out, it is clear that environment plays a vital role on workers motivation. It is observed that conducive working environment increases the workers level of productivity.

The basis of moral building is the process of integrating interest. Therefore, continuous maintenance of favorable work attitude is important because the speed moral care be destroyed. More so, management should encouraged informal groups in the organization as it motivates workers to increase their productivities.

Management should properly pay attention to the welfare of their workers, which will help to increase their level of output. And management should know that employees are part of the work group, as individuals they are motivated by certain needs and wants. In the analysis, it could be seen that salary plays an important role in the motivation of workers and as such workers must be properly paid so as to enhance their productivity.

Finally, this study further highlighted that since the environment has a far reaching effect on the motivation of workers, it then become imperative that adequate attention should be given to office conditions.


5.3 Implications Of The Research Findings

  1. I will suggest that, the local government should embark on general revenue derives such as those from market stalls, shop, hawkers etc to meet with their financial demands.
  2. The local government should suspend certain projects in order to raise enough money to run their administrative works.
  3. The local authority should try as much as possible to pay their workers promptly in order to avoid strike actions by their staff.
  4. The local government authority should stop embarking on white elephant projects because it hinders projects.

5.4 Recommendation

  1. The staff of Enugu North Local Government should register and identify with the Nigerian Labour Congress (NLC).
  2. Adequate modern machines should be brought into the organization so as to enhance the productivity of workers and also reduce burden or fatigue.
  3. Fringe benefits and incentive should be encouraged.
  4. The organisation should have a welfare official which are very active in order to improve the welfare and well being of the employees.
  5. Better promotional/salary increment measure should be introduced.
  6. The management should provide an environment which is pleasant, comfortable and conducive to good working habits.

5.5 Suggestion For Further Research

It is true that this research is all about the impact of the poor office environment on the motivation of workers but it limit itself on the physical aspect of environmental factors. Therefore, for further research, the researcher should research on the following areas of work condition.

  1. The physiological factors and it’s impact on the psychological condition of the workers and it’s remedies for the good working harmony.
  2. Undefined unique personality and job responsibilities and it’s method of eradication.
  3. Prospect of enhancing regular salary payment and incentives in the organization.
  4. Finally, to find good policies that could improve working condition in the near future.

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Frequently Asked Questions


How office environment affects employee morale and performance?

From the research findings, if good office environment is provided for employees, it will go a long way to enhance their morale and performance. Also, if office is neat, noiseless, properly arranged well lighted and ventilated, employees will feel a sense of belonging and this will make them to work efficiently and effectively.

Does the nature of work environment affect workers productivity?

Hi: The nature of work environment has positive effect on workers productivity Ho: The nature of work environment has no positive effect on workers productivity. This research work centers on those who are employed by organization to work for it.

How does a bad work environment affect the health of employees?

However, poor work environment and bad conditions have posed a great danger to workers health and therefore make them to work with less joy and enthusiasms and work progress is hampered and disrupted.

What is the importance of work environment in research?

This area will assist the researcher to carry out a thorough research and analysis in other to really ascertain the effect of work environment on the productivity of workers or employee. Many people in an organization try to attain a higher level safety or job security in their place of work.

How does office space affect employee morale?

The physical office space doesn’t just affect employee morale. Research shows that employees who content in their workspaces are also more productive.

Does the nature of work environment encourage workers morale?

Hi: Custom and laws encourages workers morale. Ho: Customers and laws does not encourages workers morale. Hi: The nature of work environment has positive effect on workers productivity Ho: The nature of work environment has no positive effect on workers productivity.

How does organizational structure affect employee morale?

Unorganized organization structure also affects employees, if the employee feels that he/she is just a cog machine in a factory line, instead of a real person, this too may adversely affect their morale. 3. Personal attributes: Mental and physical health play an important role in determining employee morale.

How does the environment affect employee productivity?

DeMarco and Lister’s study indicates that environmental factors, such as noise levels, privacy, the frequency of distractions and interruptions can all have a significant impact on employee productivity. 

How does the environment affect the productivity of a worker?

Experience has shown that workers are directly influenced by the environment they find themselves or were their competence will achieve nothing in terms of productivity if the environment is not conducive.

Does the nature of work environment encourage workers morale?

Hi: Custom and laws encourages workers morale. Ho: Customers and laws does not encourages workers morale. Hi: The nature of work environment has positive effect on workers productivity Ho: The nature of work environment has no positive effect on workers productivity.

What is the importance of work environment in research?

This area will assist the researcher to carry out a thorough research and analysis in other to really ascertain the effect of work environment on the productivity of workers or employee. Many people in an organization try to attain a higher level safety or job security in their place of work.

Does cold weather affect productivity at work?

Another controlled study revealed that workers exposed to cold temperatures at work made 44% more mistakes, and were less than half as productive than those working in a warmer environment.

What makes a workplace unhealthy?

Sometimes it’s not the characteristics of your workplace that make it unhealthy, but the nature of your work. Professions where there is a built-in high safety risk, like those in law enforcement or the military, understandably may experience similar conditions and effects of an unhealthy work environment.

What are the effects of a toxic work environment?

Research over the past 20 years has associated toxic work environments with increased depression, substance use, and health issues among employees. 5 Further research has shown that organizations are suffering as well. Some of these adverse effects include decreased productivity, lower levels of employee commitment and increased turnover. 

What are the negative effects of work on health?

The negative affects of work are particularly acute for employees in high-strain jobs with little control over their workdays. A study of 21,000 nurses in high-demand, low-control jobs found that over a four-year period their health declined more than would be expected if they were smokers or led sedentary lives.

Why care about the bad in the workplace?

This may seem counterproductive-after all, why care about the bad when you’re trying to create something good?- but it can be instrumental in helping with the production of a truly respectful international workplace. An understanding of what aspects are present in an unhealthy workplace allows you to maintain the intended environment.

Why work environment is more important than ever?

Why work environment is more important than ever? – ENME; 10 Reasons Why It Is Important Create a Happy Workplace … Training. We conclude with the final area of training since this is an important area in changing organizational factors. Training has such an impactful role for the entire organization’s growth and understanding with regard to …

Why is work environment important?

Why is it important to have a positive work environment? As a consequence, a happy and caring culture at work not only improves employee well-being and productivity but also improved client health outcomes and satisfaction. In sum, a positive workplace is more successful over time because it increases positive emotions and well-being.

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