Effective Leadership As A Tool Of Achieving Organisational Objectives: A Case Study Of First Bank Plc Jos, Farin Gada Branch

Project and Seminar Material for Business Administration and Management BAM

Abstract

The researcher is intended to discover the effective leadership as a tool of achieving organizational objective with a particular reference to first bank Jos, Farin-Gada branch with respect to identify the course of fairly quality leadership in the organization, the problems of inactive leadership with respect to lack of motivation, communication, improper organizational hierarchy etc. and what it take to be an effective leader. Again to find out how leaders lead their subordinate coordinates their activities towers the attainment of organizational goals. This research work has been chosen to be purely descriptive research/design as methodology. Finally it was recommended that people can cultivate leadership abilities and quality; there is need for leaders and managers to undergo leadership training in order to make them efficient and effective. In conclusion, there is a significant relationship between effective leadership an organizational objective which is useful to both present and potential leaders in all organization not only in first bank PLC. in particular.

Chapter One

Introduction

For one to be a leader in any given organization in the modern society, such a person must be literate and a reasonable knowledge which must be put to use. A leader most possesses good qualities of communication and techniques of persuasion, he should have knowledge of negotiation and peaceful settlement of dispute, and he must be familiar with the problem areas as well as potentialities of those being lead.

1.1 Background of Study

One can be successful by the recognition of two basic facts, that men are dynamic, and are entirely different from each other. Human being respond not only to the carrot and stick but also to ambition and patriotism .a good, desirable, commendable, popularly acceptable leader is the one who lead by example, has integrity, simplicity, accountability, companion, the ability to listen to it subordinate ‘s complain or need.

The person who occupies leadership possession should has human feels and exhortation to his followers by the process called communication since leadership involve influencing others in a group. This emerges in a group to pursue a common goal or objective due to certain quality or qualities by the group. Leaders play crucial and critical roles in helping groups, organizations, and societies to achieve their goals; for instance, the governor at the state level or president of a country, traditional rulers in their respective domains. However, leadership in this context will be discussed in relation to business organization development.

The theory of leadership, the trait approach traced back to the ancient Greek philosopher; Plato, who concluded that Greek men who were born with some certain traits that distinguish them from non-leaders, primary , exercised leadership potential in other words, leaders were born and not made, given the disenchantments with the trait approach to leadership. Researchers in the late 1940s began to shift attention to examine the relationship between leader’s behavior and subordinate satisfaction and performance. This is known as behavioral approach.

The current approach to leadership style is to inferences the particular style to the situation faced by the leaders most current workers view leadership style as a continuation from extreme employee’s orientation to extreme tasks orientation. The above approaches, leadership style, however, must develop their own viewpoints after considering their assumptions and inclinations. Effective leadership set great value on participation, mutual goal setting and opens link communication system confronting rather than avoiding problems, tern building and trust.

1.2 Historical View Point of the Case Study

The history of First Bank can be traced back to 1894 and the Bank of British West Africa. The Bank originally served the British shipping and trading agencies in Nigeria. The founder, Alfred Lewis Jones, was a shipping magnate who originally have a monopoly on importing silver currency into West Africa through his Elder Dumpster Shipping Company. According to its founders, without a Bank, Economist were reduced to using batter and a wide variety of mediums of exchange, leading to unsound practices. A bank could provide a secured room for deposit and also a uniform medium of exchange. The bank primarily financed foreign trade, but did little lending to indigenous Nigerians, who had little to offer as collateral for loans.

In 1957 bank of British West Africa changed its name to Bank of West Africa(B.W.A). After Nigeria’s independent in 1960, the bank began to extend more credit to indigenous Nigerians. At the same time, Citizens began to trust British Banks since there was an independent financial control mechanism and more citizens began to patronize the new Bank of West Africa.

In 1965 Standard Bank acquired Bank of West Africa and changed its acquisitions name to Standard Bank of Africa. In 1969, Standard Bank of West Africa incorporated its Nigerian operations under the name Standard Bank of Nigeria. In 1971, Standard Bank of Nigeria listed its shares on the Nigerian Stock Exchange and placed 13% of its shares capital with Nigerian investors. After the end of Nigerian civil War, Nigeria’s Military Government sought to increase Local Control of the retail banking sector. In response, now Standard chartered bank reduced its stake in Standard Bank Nigeria to 38%. Once it had lost majority control, Standard Chartered Wished to signal that it was no longer responsible for the bank and the bank changed its name to First Bank of Nigeria in 1979. By then, the bank had recognize and had more Nigerian Directors than Ever.

In 1982 First Bank Opened a branch in London, then in 2002 it converted to a subsidiary, FBN Bank (UK). Its most recent international expansion was the opening in 2004 of a representative office in Johannesburg, South Africa. In 2005 it acquired NBC international Bank Limited and FBN (Merchant Bank) Ltd. Paribas and a group of Nigerian investors Had founded NBC in 1982 as a Merchant bank; it became a commercial Bank in 2002.

In June 2009, Stephen Olabisi Onasanya was appointed group Managing Director and chief executive officer, placing Sanusi Lamido Sanusi, who had been appointed Governor of the Central Bank of Nigeria. Onasanya was formerly Director of banking operations and services. In 2014 First Bank marked 120yrs from when it was founded as the |Bank of British West Africa. The Bank reviled the rational for the refresh as part of a wider strategic plan to ensure that as a group, FBN holding was delivering more efficient service that were closer in line with the need of their customer. The refreshed identity was reviled on Jan 27, 2014 in Lagos at two separate events for Staff, Partners, Suppliers and friends.

1.3 Statement of the Problem

There is a grouping awareness that the problems currently experienced by most Organizations or Leaders encountered is with respect to lack of motivation, communication, improper organizational hierarchy, recruitment, promotion and discipline in relation to job trait. Also lack of good and quality leadership causes lots of organizational lost, and such organization may become subordinate work force to other organizations for lack of leadership.

First Bank Plc. Jos Farin-Gada Branch, for instance intended to tackle that problem and also try to bring leadership style that will affect employees toward achieving organization objectives and goal. In spite of the intensive research, it appears that our knowledge of what it takes an effective leader and what effective leader does is still a faraway cry.

In this hard and dwindling economic condition experienced in the country, many business organizations are facing lots of problems and hardship, having leaders who possess effective managerial quality will go a long way to develop organizations if the qualities that are associated with leadership could be identified and our ability to select effective leaders.

If we would identify effective leadership behavior and techniques, the leaders should be taught these technicalities there by improving organizational growth and development.

1.4 Research Question

Can effective leadership lead to achieving organizational objectives?
What factor motivate or bring about effective leadership?
Are there factors other than effective leadership that can also bring about achieving organizational objectives?
Are there type of leadership type?
What are the communication techniques employed in order to achieve organizational objectives?
What are the motivated method use in achieving motivational objective?
Is an effective leader a person who influence others for the purpose of achieving organizational objectives?

1.5 Research Objectives

To examine whether effective leadership can lead to achieving organizational objectives
To determine the courses of effective leadership
To find out whether or not there are other factors besides effective leadership that can lead to achieving organizational objective
To analyses factors that motivate effective leadership
To find out the type of leadership style used in order to achieve organizational objectives
To access the motivational method used in achieving organizational objectives
To find out the communication techniques employed in achieving organizational objectives
To find out if an effective leader is a person who influence others for the purpose of achieving organizational objectives

1.6 Significance of the Study

The significance of this project work is to showcase how effective leadership can bring about achieving organizational goals. This research work goes a long way to aid the organization goals, due to the fact that it strengths and weakness will be revealed through the recommendation

1.7 Statement of the Hypotheses

In the course of this research work, hypotheses were formulated base on the findings that are contained in the interpretation and analyses on the findings as they relate to the variables in operation.

For the purpose of this study, the following hypotheses are formulated

HO: Null state that there is no relationship between effective leadership and organizational objectives (rejected).
H1: There is relationship between effective leadership and organization objective.

1.8 Scope and Limitations of the Study

This research work is restricted to the study of effective leadership as a tool of achieving organizational objective with a particular reference to first bank Plc. Farin-Gada Branch, Jos.

Due to lack of sufficient time the study will be limited to all level of the employees, meaning within the junior, middle and managerial or senior staff that have been in the job for the past ten years

Chapter Five

Summary, Conclusion and Recommendations

5.1 Summary

The qualities of leadership powerfully sharpen organizational effectiveness. This fact has being proved by numerous leadership theories and researches which are varied such that managers are expected to be familiar with. Variations in the organizational performance and employee’s satisfaction are primarily caused by the quality of management.
Leadership effectiveness is conditioned by unique interactions of leader’s followers and situations. The function of leadership is to persuade all subordinate or followers to contribute willingly to the organizational objectives in accordance with their maximum capability. They can do this through the basic leadership types. The leader can be productive or task oriented or human oriented.

He also has leadership style to choose from, these are authoritative, autocratic, democratic, and laissez-faire and bureaucratic. The leadership style and type choosing by the manager depend on the task to be performed, the situation, the group involves and the condition under which influence the effectiveness given. Leadership styles are characteristic of the follower of the task orientation climates power available to the leader-follower relationships.
The concern of any effective manager is the attitude of his followers toward work; it is his duties to know how to coordinate the activity of workers under them if the objectives of the organization are to be achieved. In other to be effective leader, there is need for manager to cultivate certain behavior in addition to their God given talents. Such behaviors include objectivity, self-knowledge, awareness and capability. There is need to understand the fact that there is individual different and the nature of people do not remain the same through out there life.

Effective managers are supportive to their subordinate, facilitate the work, set challenging performance goals, and exhibit upward influence in the hierarchy, develop strong peer group relations and participation and concentrate upon management function. Leaders are to motivate or assist subordinate to achieve both the organizational goals and there personal goals. To achieve this there should be some form of motivation such as monitory value, promote other motivation packages.

5.2 Conclusion

Leadership is an aspect of management. In caring out this study, the researcher made the following findings; effective leadership contributes to achieving the organizational objective, the growth and development of the organization.

Most of the problems encounter by the manager in an organization is human oriented. Conflict between manager and there subordinate are most often caused by the demand for an increase in remuneration. The most popular way of resolving industrial problems is through collective bargaining through other less wholesome method which is in practice. Motivational method can be employed in such that the employees will raise their moral and mental ability toward the growth of the organization. Managers should adopt effective leadership style in caring out organizational objective so as to achieve the set goals.

5.3 Recommendations

The following are the recommendation made by the researcher and if taken into consideration, it will go a long way to help in achieving organizational objectives through effective leadership, not just in the banking sector but in all organization.

Leaders should learn the effect of their attitude and habit on others so that they can correct those who elicit negative responses.
Leaders should try out new ideas suggested by their subordinate toward getting things done.
There is need for leaders to render or attend leadership training in other make them more effective and efficient.
In other to minimize the human related problems faced by managers in there organization, they should cultivate self-knowledge and be prepared for subordinate reaction toward their decision whether positively or negatively.
Leaders should encourage their followers through motivational packages so as to make them give out their best.

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