Effect Of Physical Working Environment On Organizational Performance In Nigeria

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Effect Of Physical Working Environment On Organizational Performance In Nigeria


Abstract


The main objective of this study is to examine the effect of physical working environment on organizational performance in Nigeria. Using DataPlus Interactive Limited, FCT Abuja. The study adopted a survey research design and with the aid of convenience sampling method, the researcher selected 36 participant who are staff of DataPlus Interactive Limited was selected for the study. Self-Structured questionnaire was issued to the respondent of which 30 was retrieved and validated for the study. Data was analyzed in Simple percentage using frequencies and tables. Hypothesis test was conducted using Chi-Square Statistical tool (spss v.23). Finding from the study reveals that physical work environment encourages the happier employee with their job tasks that ultimately influences the growth of an organization. The result of the study further reveals that acoustic environment, good lightening, secured and safety environment and technologically equipped office can facilitate the job performance of Employee and enhance their productivity. The study therefore recommends that owners and management of Small and Medium Scale Businesses should endeavour to provide a comfortable working environment for their employee as this will enable them to be more productive and work towards high organizational performance.


Chapter One


Introduction

1.1 Background of the Study

The growing concern of modern firms lies in the attainment of Organizational performance. Organisational performances constitute the actual results achieved by a firm when compared to its original aims and objectives. Most firms focus their organizational performance objective on specific results as product performance, financial performance and shareholder returns. Richard et al. (2009) .However the attainment of this specific aims and objective is critically influenced by the physical working environment in which the organizational personnel operates or carry out their daily functions. Consequently in view of the rapid development in the business environment which has led to modernization, and technological advancement in all sphere of economic and social activities, it is no longer visible to achieve organizational performance without giving consideration to the environment in which the employees operate in executing the fundamental duties of the organisation.Therefore the performance of the worker are affected by the working environment.

This implies that good working physical environment facilitate the attainment of high employee productivity and thereby resulting in high organizational performance. The physical environment consists of tangible and intangible factors existing in the physical location where the worker operates to execute the fundamental duties of the organization. This include the tangible workplace offices or location, working conditions as good ventilation, airconditioning, safety and security, good office layout, technological facility as internet system, telephone, office equipment’s , workplace policies and procedures, design and construction of the workplace etc.

A good number of studies involving employee physical work environment indicates that there is a relationship between physical work environment and employee job satisfaction and productivity .This implies that physical work environment contribute positively to workers performance and organizational productivity such work conditions as lighting, ventilation rates, access to natural light and acoustic environment (Humphries, 2005; Veitch, Charles, Newsham, Marquardt & Geerts, 2004; Karasek & Theorell, 1990).

The research therefore seeks to appraise the effect of physical work place environment on organizational performance.


1.2 Statement of the Problem

The advancement of technology and economic development has brought rapid changes in the physical work environment as well as workers attitude to work and organsational productivity. The growing concern of modern firms lies in the attainment of Organizational performance. Organisational performance constitutes the actual results achieved by a firm when compared to its original aims and objectives. Most firms focus their organizational performance objective on specific results as product performance, financial performance and shareholder returns. Richard et al. (2009).

However the attainment of this specific aims and objective is critically influenced by the physical working environment in which the organizational personnel operates or carry out their daily functions. Consequently in view of the rapid development in the business environment which has led to modernisation, and technological advancement in all sphere of economic and social activities, it is no longer visible to achieve organizational performance without giving consideration to the environment in which the employees operate in executing the fundamental duties of the organisation. Therefore the performance of the worker are affected by the working environment. This implies that good working physical environment facilitate the attainment of high employee productivity and thereby resulting in high organizational performance.

The inability of many firms to take this into consideration has greatly affected workers attitude, welfare and overall productivity. The physical work environment constitutes the environment in which the worker exists to execute the fundamental duties of the organization. (Chapins, 1995) The physical environment consists of tangible and intangible factors existing in the physical location where the worker operates to execute the fundamental duties of the organization. This include the tangible workplace offices or location, working conditions as good ventilation, air conditioning, safety and security, good office layout, technological facility as internet system, telephone, office equipment’s , workplace policies and procedures, design and construction of the workplace etc.

A good number of studies involving employee physical work environment indicates that there is a relationship between physical work environment and employee job satisfaction and productivity .This implies that physical work environment contribute positively to workers performance and organizational productivity such work conditions as lighting, ventilation rates, access to natural light and acoustic environment (Humphries, 2005; Veitch, Charles, Newsham, Marquardt & Geerts, 2004; Karasek & Theorell, 1990).


1.3 Objectives of the Study

To determine the effect of physical work environment on organizational performance in Nigeria


1.4 Research Questions

What is the meaning of physical work environment and organizational performance?

What is the effect of physical working environment on organizational performance in Nigeria?


1.5 Significance of the Study

The study shall elucidate on the nature of physical work environment and its effect on organizational performance.


1.6 Research Hypothesis

Ho The effect of the physical work environment on organizational performance is low

Hi The effect of the physical work environment on organizational performance is high


1.7 Scope of the Study

The study focuses on the appraisal of the effect of the physical working environment on organizational performance in Nigeria.


1.8 Limitations of the Study

The study was confronted by some constraint as logistic and geographical factor.


1.9 Definition of Terms

Physical Work Environment Defined

The physical environment consists of tangible and intangible factors existing in the physical location where the worker operates to execute the fundamental duties of the organization. This include the tangible workplace offices or location, working conditions as good ventilation, air conditioning, safety and security, good office layout, technological facility as internet system, telephone, office equipment’s , workplace policies and procedures, design and construction of the workplace etc.

Organisational Performance Defined

Organizational performances constitute the actual results achieved by a firm when compared to its original aims and objectives. Most firms focus their organizational performance objective on specific results as product performance, financial performance and shareholder returns. Richard et al. (2009)


Chapter Five


Summary, Conclusion and Recommendation

5.1 Summary

The main objective of this study is to examine the effect of physical working environment on organizational performance in Nigeria. Using DataPlus Interactive Limited, FCT Abuja. The study ascertained how acoustic environment, good lightening, secured and safety environment and technologically equipped office can facilitate the job performance of Employee and enhance their productivity.

The study adopted a survey research design and with the aid of convenience sampling method, the researcher selected 36 participant who are staff of DataPlus Interactive Limited was selected for the study. Self-Structured questionnaire was issued to the respondent of which 30 was retrieved and validated for the study. Data was analyzed in Simple percentage using frequencies and tables. Hypothesis test was conducted using Chi-Square Statistical tool (spss v.23).


5.2 Conclusion

Organizational performance cannot be achieved independently with employee job performance. Job performance is the result of an employee’s motivation and ability, and how he/she adapts to the situational constrains and the uncongenial environment. This cannot be neglected as it leads to the behavioral disturbance; specifically referred to as the decrease in job performance.

Finding from the study reveals that physical work environment encourages the happier employee with their job tasks that ultimately influences the growth of an organization. The result of the study further reveals that acoustic environment, good lightening, secured and safety environment, interior infrastructure and technologically equipped office can facilitate the job performance of Employee and enhance their productivity.


5.3 Recommendation

Base on the findings of the study, the following recommendations were made:

  1. Equipment and machineries should as much as possible be made to suit the workers manning them by management of the focused firms as this will improve convenience to the workers, reduce stress and improve productivity.
  2. The management of the focused firms should put the employee’s health into consideration in situating machineries as this will lower the hazard and also lower error rate of the workers.
  3. Employees should be consulted before mounting equipment and adjustments should be built into the design and layout if possible so as to adjust the positioning to suits different categories of workers.

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