The Effect Of Manpower Training And Development On Employee Morale In An Organization: A Case Study Of NTA – National Television Authority

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The Effect Of Manpower Training And Development On Employee Morale In An Organization: A Case Study Of NTA – National Television Authority


Abstract


This research examined the effect of training and development on employees’ morale, a case of the Nigerian Television Authority. The research had the objectives to find out how training and development of employees contribute to the achievement of the goals of the television station. Furthermore, it investigated how training and development needs of employees were determined. Two hypotheses were raised and tested. To achieve the objectives of this study, a sample of 200 senior staff were selected and questionnaire were administered. Data obtained were analysed using the chi-square. Frequencies and percentages were also employed in the analysis. The study revealed the following interesting findings: indicated that training and development contributed to achieving effectiveness and efficiency in the organisation. It also revealed that manpower training significantly increases workers’ morale.


Chapter One


Introduction

1.1. Background of the Study

Manpower Training is very vital for any development of any Organization. Why some organizations take it very serious others take is very lightly. There is always a positive result on the part of any organization that takes up staff training and development very importantly. Any organization that fails to take it manpower training and development very necessary tends to encounter difficulties in attaining its objectives and would find it difficult to compete favourably. There are various training and development procedures that can be undertaken by organization (s). This study is about highlighting the fact that unless training and development of manpower is properly done, objectives will be very difficult to attain.

Manpower development therefore, becomes the end result of the application of power and though career development. In the public sector, employees anticipate equitable and adequate Manpower development training. One of the purpose of an organization is to permit the group of individuals to enhance efficiency and effectiveness.

The study of Manpower development as in long time seen as a vital tool in enhancing employees morale which has it multiplying effect on organization’s productivity. The study of Manpower development as a tool for employees high morale towards Organizational efficiency and effectiveness has been embarked upon in attempt to access the extent to which organization especially National Television Authority (NTA) cherish and promote Manpower training and development in boosting employees morale towards organization’s output.

Therefore, the study would like to access: How far Manpower development planned with the mind of those at the top level management whenever they are planning strategies to introduce new concept to the administrative procedures with particular reference to NTA.


1.2. Statement of the Problem

Some organizations in Nigeria do not engage in proper training and development of its staff, resulting to low productivity and poor organizational performance. In most cases, these organizations are not fully aware of the impacts of employee training and development on the performance of their organization, and thus they do not undertake training and development exercises for their employees.

According to Cole (2002), ill trained employees will definitely be less productive, as they do not have the necessary and complete skills and knowledge to achieve maximum performance in the organization. Training of employees must be implemented in every organization that wishes to succeed, since training enhances skills, knowledge, attributes and competencies and ultimately worker performance and productivity in organizations.


1.3. Objective of the Study

In the light of the problems already identified in 1.2 above, the study was undertaken with the following aims and objective.

  1. To identify existing training programs at National Television Authority
  2. To evaluate the effectiveness of these training programs.
  3. To find out if the training programs have impacted on employee morale and the firm’s overall performance.

1.4 Research Hypothesis

The hypotheses for the study are:

  1. Ho: Training programs of National Television Authority is not effectively administered
    Hi: Training programs of National Television Authority is effectively administered
  2. Ho: There is no significant impact between manpower training and development on employee morale in National Television Authority.
    Hi: There is a significant impact between manpower training and development on employee morale in National Television Authority.

1.5 Significance of the Study

The study is specified on Manpower training and development as a tool measuring employees morale, which explains the inefficiency that characterized our public sector and corporations which also result into lack of commitment to work and waste of resources which are strongly needed to enhance social and economic development.

It is hoped therefore that this study would provide information on the remote and immediate course and possible solutions to the manpower development problems as they affect NTA. This is also hoped that the finding of this study will contribute to existing knowledge and information on the area of research. It is also expected that the findings and recommendations of this study will guide NTA to establish a formidable manpower development planning.

The study would also be useful to the people who always cry that the organization does not have effective manpower development programmes, so that they know its limitations and area of help to the workers for their support and recognition of their efforts to the organization.

Finally, this study will be useful to the students that may wish to write or make research on similar topics and using this as a point of reference to re – orient them towards their profession or future research or practical endeavour.


1.6 Scope and Limitation of the Study

This study is primary concerned with the effect of manpower training and development on employee morale in an organisation. This study/project was carried out at the Nigerian Television Authority (NTA) Umuahia. The researcher encountered some constraints, which limited the scope of the study. These constraints include but are not limited to the following.

a) Availability of Research Material:

The research material available to the researcher is insufficient, thereby limiting the study

b) Time:

The time frame allocated to the study does not enhance wider coverage as the researcher has to combine other academic activities and examinations with the study.


1.7 Definition of Terms

Manpower:

This is the human resources of an organization that coordinates and control materials, finance and others towards the attainment of an organization objectives.

Training:

Training could be seen as an Organizational effort aimed at helping an employee to acquire basic skills required for the efficient and effective execution of the function for which he/she is hired for.

Development:

This is a programme designed to provide new ideas and concepts that may be useful for present and future specification/response which take care of professionals and managers.

Planning:

Is a strategy by which Organization ensures that right number of employees with the right talent/skill occupy the right position of the Organization. It is a deliberate effort put in place to attain a target goal.

Efficiency:

This refers to an input-output relationship that is maximum work achieved for a minimum time or result. It is a notion of ‘Optimization’ whereby maximum satisfaction is obtained for a given out lay of resources.

Effectiveness:

This is referred to how frequently and perfectly human or machine are able to carry out a task leading to a required output that always resulted to an Organizational efficiency. Effectiveness is therefore a means to an end”.

Organization:

This is referred to as two (2) or more people working together in a co-ordinated manner to attain group results.


1.8 Organization of the Study

This research work is organized in five chapters, for easy understanding, as follows

  • Chapter one is concern with the introduction, which consist of the (overview, of the study), historical background, statement of problem, objectives of the study, research hypotheses, significance of the study, scope and limitation of the study, definition of terms and historical background of the study.
  • Chapter two highlights the theoretical framework on which the study is based, thus the review of related literature.
  • Chapter three deals on the research design and methodology adopted in the study.
  • Chapter four concentrate on the data collection and analysis and presentation of finding.
  • Chapter five gives summary, conclusion, and recommendations made of the study.

Chapter Five


Summary, Conclusion and Recommendation

5.1 Introduction

It is important to ascertain that the objective of this study was to ascertain a critical analysis of the effects of manpower training and development on employee morale in an organisation.

In the preceding chapter, the relevant data collected for this study were presented, critically analyzed and appropriate interpretation given. In this chapter, certain recommendations made which in the opinion of the researcher will be of benefits in addressing the challenges of workers’ developing low morale due to poor training.


5.2 Summary

This study aimed at having a critical analysis of the effect of manpower training and development on employee morale in an organisation. Three objectives were raised which included; To identify existing training programs at National Television Authority, to evaluate the effectiveness of these training programs, to find out if the training programs have impacted on employee morale and the firm’s overall performance.


5.3 Conclusion

Based on the above findings pertaining to the objectives of the study the following conclusions are drawn.
Training and human development assists employees to learn how to use the resources in an approved way. This boosts the employees’ morale and allows organization to meet its desired output. Staff are required to perform varied competences in their profession that will make then saleable in the labor market. It is the possession of these skills needed by the labour market that will enable them contribute maximally to service organizations and national development of the Nigerian nation.


5.3 Recommendation

Training and development should be seen not only as the thread that ties together all human resource practices, but also as the instrument for establishing and signaling when and how work practices should change.

In other words, employees of the Nigerian Television Authority should take on the role of organizational change agents. To be effective in this role, the HR manager will need to create a framework for making HR decisions based on NTA vision and strategic plan.

In order to position NTA for success, management must empower departments in the various branches to engage in training and development.


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