The Effect Of Instructional Facilities On The Performance Of Office Technology And Management Students

Project and Seminar Material for Office Technology and Management OTM

The Effect Of Instructional Facilities On The Performance Of Office Technology And Management Students


Abstract


This study was carried out on the effect of instructional facilities on the performance of office technology and management students using Ken Saro-Wiwa polytechnic Bori as a case study. The survey design was adopted and the simple random sampling techniques were employed in this study. The population size comprised of OTM students of Ken Saro-Wiwa polytechnic Bori. In determining the sample size, the researcher conveniently selected 160 respondents and 141 were validated. Self-constructed and validated questionnaire was used for data collection. The collected and validated questionnaires were analyzed using frequency tables, and mean score tables. While the hypotheses were tested using chi-square statistical tool. The result of the findings reveals the available instructional materials in the department of office technology and management of the institutions taken as research centre includes; Interactive whiteboards, Internet connection, Public address system, Desktop computers, Networked laser printer, computer private scanning, photocopiers, over head projectors. The study also reveals The extent to which students access the modern instructional facilities needed in the department is high, the extent at which the machines are available for adequate training of students is low and Non-availability of the modern machines have an effect on the student performance and there are solutions to them. Therefore, it is recommended modern equipment/facilities required to teach Office Technology and Management courses should be adequately provided to enhance teaching and learning. This has become critical as Office Technology and Management courses are equipment–based and therefore cannot be taught without making the equipment/facilities available. The Government at both Federal and State levels, as well as private institutional operators of Polytechnics in the country should realize that Office Technology and Management is capital intensive. Therefore, adequate capital votes for the programme should be made. Other stakeholders such as Alumni Associations, employers of Office Technology and Management graduates and other relevant donors should assist in the provision of the needed equipment/facilities. Universities should refocus their commitment on the computer facility and the shorthand laboratory facilities, according to the findings of the study. to benefit from computer and shorthand laboratory instructional facilities, a deliberate effort in material and personnel resources must be reinvested. and therefore Overall, educational facilities should be assessed on a regular basis in order to achieve the intended influence on students’ learning and development.


Table of Content


Chapter One:

Introduction

  • 1.1 Background of the Study
  • 1.2 Statement of the Problem
  • 1.3 Objective of the Study
  • 1.4 Research Questions
  • 1.5 Research Hypotheses
  • 1.6 Significance of the Study
  • 1.7 Scope of the Study
  • 1.8 Limitation of the Study
  • 1.9 Definition of Terms
  • 1.10 Organisations of the Study

Chapter Two:

Review of Literature

  • 2.1 Conceptual Framework
  • 2.2 Theoretical Framework
  • 2.3 Empirical Review

Chapter Three:

Research Methodology

  • 3.1 Research Design
  • 3.2 Population of the Study
  • 3.3 Sample Size Determination
  • 3.4 Sample Size Selection Technique and Procedure
  • 3.5 Research Instrument and Administration
  • 3.6 Method of Data Collection
  • 3.7 Method of Data Analysis
  • 3.8 Validity of the Study
  • 3.9 Reliability of the Study
  • 3.10 Ethical Consideration

Chapter Four:

Data Presentation and Analysis

  • 4.1 Data Presentation
  • 4.2 Analysis of Data
  • 4.3 Answering Research Questions
  • 4.4 Test of Hypotheses

Chapter Five:

Summary, Conclusion and Recommendation

  • 5.1 Introduction
  • 5.2 Summary
  • 5.3 Conclusion
  • 5.4 Recommendation
  • References
  • APPENDIX
  • QUESTIONNAIRE 

Chapter One


Introduction

1.1 Background of the Study

Office technology and management is one of the departments in Ken Saro-wiwa Polytechnic approved by the NBTE syllabus in 2014, majority of its courses studied are technically oriented. These courses include: keyboarding, webpage design, desktop publishing, ICT I,& II, management information system, data Base management system, modern office technology.

An office manager is an indispensable asset to any organization or establishment in which their importance and sensitive position can never be over emphasized. They play major roles in both the private and government establishment. Most of the office managers are trained in the tertiary institutions of learning in Nigeria, especially in polytechnics

In view of this, poor instructional facilities under secretarial services and production of experienced secretaries. Also the manipulative skill required, would be taking due to inadequate poor equipment mostly in polytechnics in Ken Saro-Wiwa polytechnic; Bori.

Among the departments that was really equipped then, secretarial studies department. This department was fully equipped with the necessary facilities in place like typewriters, which were the major equipment, the supplied typewriter ratio was a typewriter per student irrespective of the number of students, and they were able to sit each per typewriter during their skill drill task. The most interesting factor among other things was the efficiency of these typewriters despite the frequency of usage.

However, as time went on, the number of students offering the course increased tremendously far above the number of the said machine.

The increase in the numbers of students without a commensurate number of machines will surely have an adverse effect on the students’ achievement and on the other hands, the instructors.

Educational facilities are those equipments used by both lecturers and students to make learning easy and simple. They are new inventions, modernized. In order to adapt to new changes schools must introduce and teach students how to use them.

With technological growth, business organizations are increasing the scope of their business and consequently the duties of an office manager is increasing. Facilities are therefore needed to overcome the difficulties and ensure effective and efficient performance of their study. This is a frame of reference on which facilities are concluded.


1.2 Statement of Problem

Office technology and management program in our polytechnics is in a poor state. Due to the poor state of the nation’s economy, the program lacks the required materials and equipment for effective academic work. Most of the typing pools of these still maintain the old and out-dated typewriters, sometimes even those that are available are in a very poor condition as they do not function well again.

The department never thought of the computer and other modern communication gadgets or equipment inspite of the importance of these machines in the modern time, that is why some office, managers lack adequate knowledge of these required skills. For this reason, they are unable to perform their functions effectively.

What are the consequences of lack of these instructional materials on secretarial studies programme? The main focus of this study is to find out the effects of poor modern instructional materials of the educational program of the department of office technology and management using ken saro wiwa polytechnic Bori, rivers state as a case study.


1.3 Objectives of Study

Based on the above problems, this study is therefore designed to do the following:-

  1. Identify the instructional materials available in the department of office technology and management Ken Saro Wiwa Polytechnic Bori, Rivers State.
  2. Identify the instructional materials needed in the department.
  3. Find out the adequacy of those available.
  4. Find out the effects of those not available on the programme.

1.4 Research Question

A survey of the effect of poor instructional facilities in the department of office technology and management and how it affects student:-

The following questions would be ask

  1. What are the available instructional materials in the department of office technology and management of the institutions taken as research centre? Interactive whiteboards, Internet connection, Public address system, Desktop computers, Networked laser printer, computer private scanning, photocopiers, over head projectors,
  2. To what extent do students access the modern instructional facilities needed in the department?
  3. To what extent are the machines available adequate for training students?
  4. Has non-availability of the modern machines have any effect on the student performance and are there solutions to these?

1.5 Research Hypothesis

  • H0: Instructional facilities has no impact on the performance of OTM students.
  • H1: Instructional facilities has a significant impact on the performance of OTM students.

1.6 Significance of the Study

This research work just like every study, its significance is to the extent, that it will enable the department of office technology and management to look into the poor instructional facilities in the department that will help the office technology and management student likewise the lectures to be conversant with the relevant facilities in place.
From this, the office technology and management student will know about some of the facilities commonly used in offices and make efforts to purchase them. It will also strengthen the link existing between the employer of labour and the intending secretarial if these instructional facilities are adequately provided by the concerned.

Lastly, if these instructional facilities are adequate it will be a pre-requisite for the award of National Diploma (ND) and the Higher National Diploma (HND).


1.7 Scope of the Study

The scope of this research work is limited to the department of office technology and management of the Ken Saro-Wiwa polytechnic Bori. However, the study will be carried out by final year students and lectures of the institution, discussing the effect of poor instructional facilities on the students’ performance.


1.8 Limitation of the Study

Like in every human endeavour, the researcher encountered slight constraints while carrying out the study. Insufficient funds tend to impede the efficiency of the researcher in sourcing for the relevant materials, literature, or information and in the process of data collection, which is why the researcher resorted to a limited choice of sample size. More so, the researcher simultaneously engaged in this study with other academic work. As a result, the amount of time spent on research will be reduced.

Moreover, the case study method utilized in the study posed some challenges to the investigator including the possibility of biases and poor judgment of issues. However, the investigator relied on respect for the general principles of procedures, justice, fairness, objectivity in observation and recording, and weighing of evidence to overcome the challenges.


1.9 Definitions of Terms

Technology:

A device, material, or sequence of mathematical coded electronic instructions created by a person’s mind that is built, assembled, or produced and which is not part of the natural world.

Management:

The process of or practice of managing.

Innovation:

The introduction of something new, in customs, rites etc.

Facilitates:

Equipment that are provided for a particular project.

Effect:

A change that something or somebody cause in something or somebody.


1.10 Organization of the Study

This research work is organized in five chapters, for easy understanding, as follows.

  • Chapter one is concern with the introduction, which consist of the (overview, of the study), historical background, statement of problem, objectives of the study, research hypotheses, significance of the study, scope and limitation of the study, definition of terms and historical background of the study.
  • Chapter two highlights the theoretical framework on which the study is based, thus the review of related literature.
  • Chapter three deals on the research design and methodology adopted in the study.
  • Chapter four concentrate on the data collection and analysis and presentation of finding.
  • Chapter five gives summary, conclusion, and recommendations made of the study.

Chapter Five


Summary, Conclusions and Recommendations:

5.1 Introduction

This chapter summarizes the findings on the effect of instructional facilities on the performance of office technology and management students using Ken Saro-Wiwa polytechnic Bori as a case study. The chapter consists of summary of the study, conclusions, and recommendations.


5.2 Summary of the Study

In this study, our focus was on the effect of instructional facilities on the performance of office technology and management students using Ken Saro-Wiwa polytechnic Bori as a case study.The study was specifically carried out to identify the instructional materials available in the department of office technology and management Ken Saro Wiwa Polytechnic Bori, Rivers State, identify the instructional materials needed in the department, find out the adequacy of those available, and find out the effects of those not available on the programme.

The study adopted the survey research design and randomly enrolled participants in the study. A total of 141 responses were validated from the enrolled participants where all respondent were OTM students of Ken Saro-Wiwa polytechnic Bori.


5.3 Conclusions

Based on the findings of this study, the researcher concluded that;

  1. The available instructional materials in the department of office technology and management of the institutions taken as research centre includes; Interactive whiteboards, Internet connection, Public address system, Desktop computers, Networked laser printer, computer private scanning, photocopiers, over head projectors.
  2. The extent to which students access the modern instructional facilities needed in the department is high.
  3. The extent at which the machines are available for adequate training of students is low
  4. Non-availability of the modern machines have an effect on the student performance and there are solutions to them.

5.4 Recommendations

Based on the findings of the study, the following recommendations are proffered.

  1. Modern equipment/facilities required to teach Office Technology and Management courses should be adequately provided to enhance teaching and learning. This has become critical as Office Technology and Management courses are equipment–based and therefore cannot be taught without making the equipment/facilities available.
  2. The Government at both Federal and State levels, as well as private institutional operators of Polytechnics in the country should realize that Office Technology and Management is capital intensive. Therefore, adequate capital votes for the programme should be made. Other stakeholders such as Alumni Associations, employers of Office Technology and Management graduates and other relevant donors should assist in the provision of the needed equipment/facilities.
  3. Universities should refocus their commitment on the computer facility and the shorthand laboratory facilities, according to the findings of the study. To benefit from computer and shorthand laboratory instructional facilities, a deliberate effort in material and personnel resources must be reinvested.
  4. Overall, educational facilities should be assessed on a regular basis in order to achieve the intended influence on students’ learning and development.

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Frequently Asked Questions


Does availability of facilities affect the academic performance of students with special needs?

There was a significant relationship between availability of facilities and academic performance of students with special educational needs. However, there was no significant difference between the academic performance of male and female students with special educational needs.

Do physical facilities affect academic performance of senior secondary school students?

There is no significant relationship between physical facilities and the academic performance of senior secondary school students.

What are the facilities in a school?

School Physical facilities Physical facilities refers to the school plant, that is, the school buildings, classrooms, library, laboratories, toilet facilities, offices and other materials and infrastructures that would likely motivate students towards learning.

What is the importance of physical facilities in school?

Physical facilities in any school system range from the school plant, that is the school buildings, classroom, library, laboratories, toilet facilities, learning materials to other infrastructures that would likely motivate students towards learning. 

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