A Critical Appraisal Of Bank Customer Relationship

Project and Seminar Material for Accountancy / Accounting

Project and Seminar Material for Accountancy / Accounting


Abstract


The major problem that has been working against the good Banker – customer relationship in the bank is that of rather lax attitude of the Bank staff of the bank. This is as reflected in the behaviour our of bank cashier to the customers of their employers, it is almost daily. Occurrence to her abuses flowing from bank staff to their customers and vice – vasa over the protracted delay in completing simple bank transaction. Put tersely, the problem it that of poor human relationship in the bank. The causes of this include the fact that the bankers did not present themselves as business partner. Rather, it was a master servant relationship. The long hour spent by customers waiting either to deposit or to withdraw funds or cash cheques attest to this.

However, in order to curb this ugly situation in the bank effective human relatives should get the attention of the bank. The bank should strive hard to prepare their front office personal by way training in human psychology so as to satisfy the various shades of human temperament. They come across everybody of operation.

These people include: cashier, receptionist teller accountants, security men and even managers should be versed in human relations.

Computerization of banking operation should be embraced by the bank to ease such operation and reduce the much complained about delayed in all spheres of the banks operation. The computer will aid the bank in accelerating the speed with which records are cleared and paid, thereby saving precious time and money of both the bank and its customers.

Effective communication, customers relations, staff training product, packaging and innovation also have to be practice in the bank.

Recommendations were made based on the findings of the research deduced from the analyzed data.


A Critical Appraisal Of Bank Customer Relationship


Project Material Download

3,000 Naira


The complete material will be sent to you in just 2 steps.

Quick & Simple…


Step One Purchase

Make payment of ₦3,000: through USSD Transfer, Bank Mobile App, ATM Transfer, or POS Transfer to:

Access Bank PlcAccount No.: 0811003731
Name: Samphina Academy
Account Type: Current

Or Click Here to pay with Debit Card

FOR CLIENTS OUTSIDE NIGERIA:
Click Here to pay with Debit Card ($15)
GHANA – Make Payment of 60 GHS to MTN MoMo, 0553978005, Douglas Osabutey 

  PAY WITH CRYPTOCURRENCY


Step Two Purchase

Send the following details through Text Message or WhatsApp Messenger | +234-8143831497

  • Payment Details 
  • Email Address 
  • A Critical Appraisal Of Bank Customer Relationship

The complete material will be sent to your email address after receiving your payment information | T & C Apply


  Contact Our Help Desk


You may also like:

⚠️ Need a different topic? Perform a quick search



Get A Complete Business Plan For Any Business In Nigeria

Business Plan for Businesses in Nigeria

  Business Plans in Nigeria


Disclaimer


This research material “A Critical Appraisal Of Bank Customer Relationship” is for research purposes and should be used as a guide in developing your research project / seminar work. For no reason should you copy word for word (verbatim) as samphina.com.ng will not be liable for any who copied the material.

The aim of providing this material is to reduce the stress of moving from one school library to another all in the name of searching for research materials. This service is legal because, all institutions permit their students to read previous projects, books, articles or papers while developing their own works. According to Austin Kleon “All creative work builds on what came before”.

samphina.com.ng is only providing this material “A Critical Appraisal Of Bank Customer Relationship” as a reference for your research. The paper should be used as a guide or framework for your own paper. The contents of this paper should be able to help you in generating new ideas and thoughts for your own research. Use it as a guidance purpose only.

Samphina Academy

Samphina Academy is an Online Educational Resource Center that is aimed at providing students with quality information and materials to aid them in succeeding in their academic pursuit.