Automation And Its Impact On The Office (A Case Study Of Ughelli North Local Government Council, Ughelli, Delta State)
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This work is dedicated to the Almighty God, the most high for his infinite mercies, directions, blessings and protection through the journey of my academic pursuit.
This work was made possible by the encouragement and guidance of some dear ones. I therefore, express my profound gratitude for their support morally and otherwise.
My special thanks go to my darling supervisor, Mrs. P. O. Nwogwugwu for her patient and understanding, whom by her directions led me through this work.
I also recognize in a special way my dearest parents Mr. and Mrs. Joseph Ogbuniba and my sweet sibling Mr. Ugochukwu Ogbuniba who supported me financially in this work and since I started this journey for the past five years. I will not forget the encouragement of my sweet siblings Ogechukwu, Ejike, Chinelo, Ngozi, Chukwuma and Austin the baby of the home. I also express my appreciation to my cousin Engr. Gabriel, Doctor and Abumchi who is more or less a brother to me.
My profound gratitude also goes to my loving friends Engr. Kingshenry, Ngozi, Chinasa, Ebele, Onyii, and Ujunwa. And also to my course mate Nelly, Chinwe, Ijeoma, Christian, Chinenye and Ugochi for their co-operation, may God reward them abundantly.
The study examined the automation and its impact on the office. This research covers the selected local government council in Ughelli, delta state. In this research, the related literatures were reviewed. The populations used for this study were thirty office managers which were picked from the local government council.
The instruments used for this study were questionnaires which were administered to office managers in the local government council. The data collection were analyzed and presented in tables. Having analyzed the findings in the previous chapter and the results one find out was that, the automation is helpful to the office Technology and Management’s profession hence following merit were found that automation helps to increase the knowledge of individuals office managers, helps in online truncation, prompt dispense of information, increase in productivity, fast information gathering, group discussion and many others.
In the light of the result, the researchers suggest that the office managers should be able to know the operational mode of the office automated machines, since it is very important to their profession. And also, it will help the office managers to get needed training they required by giving them time after work.
Table Of Contents
- Title page
- Approval page
- Table of content
- List of tables
- 1.0 Introduction
- 1.1 Background of the study
- 1.2 Statement of the problem
- 1.3 The purpose of the study
- 1.4 Significance of the study
- 1.5 Research questions
- 1.6 Delimitation of the study
- 1.7 Limitation of the study
- Literature review
- 2.0 Introduction
- 2.2 The effect of automation on the office managers
- 2.3 Enhancing the office manager through the automation
- 2.4 Benefits of automation to its users (office manager)
- 2.5 Summary of review related literature
- Research methodology
- 3.0 Introduction
- 3.1 Research design
- 3.2 Area of the study
- 3.3 The population of the study
- 3.4 Sample of the study
- 3.5 Instrument for data collection-
- 3.7 Method of data analysis
- Presentation and analysis of data
- 4.0 Introduction
- 4.1 Data presentation
- 4.2 Data analysis
- 4.3 discussions of findings
- Summary of findings, Conclusions and Recommendations
- 5.0 Introduction
- 5.1 Restatement of the problem
- 5.2 Summary of findings
- 5.3 Conclusion
- 5.4 Recommendations
- 5.5 Suggestions for further research
- 5.6 Limitations of the study
List Of Table
- Table 4.1 Impact of automation services on the office technology & Management
- Table 4.2 Use of computer on monotonous task to an office manager
- Table 4.3 Impacts of the automated mahcines on the lives of individuals’ office managers
- Table 4.4 Skills required of an office managers using the modern office equipment
- Table 4.5 Problems encountered by office managers using automated machines in their organization
1.1 Background of the Study
The whole world is on the immense of technology, and this phenomenon has got in far reaching effect on almost all spheres of human endeavour.
Different people have different perceptions of what impact the modern technology via the automation is playing, to address the issues of performance of the Office Technology and Management profession in the new millennium.
To be precise, many scholars have dealt on this topic but the researchers of the project work have tried to portray actually what the impact of the automation is, regarding the performance of Office Technology and Management profession.
Automation according to Oladipupo (2008), is a massive network of computers that can offer users access to vast amount of information and easy global communication. Its main function in any social system may be identified as information, education, entertainers, communication and integration. Therefore, the automation as an information superhighway has been aroused to perform all these immeasurable impact for the rest of the world.
One cannot talk about information and access without making regular reference to the information technologies and their convergence particularly automated machines.
Information and communication technology rapidly changing the way we work and live, most especially regarding the way the office is handled. We see a world of network. That is bringing new opportunities and options to people at work, at home and on the movies directly stating how our society live, learn, work play and our society evolves.
Information itself drives it valve from the meaning that an entity (a human being) assigns to data. It therefore becomes a performed in an organization.
The question now is, how far this form of inexhaustible resource can carry the users with special automated mahcines on office technology and management profession.
The machines used in the office technology and management profession are involved effectively to perform the work in business media, the mass media, the information gathering media, and the likes, have seen the different faces of typewriters. Mail exchange, computers, cellular, fax telephone and other technological information gathering system.
Emphasizing more on the meaning of the automation and how it works Rutherford (2007), described the automation as ‘a global collection of many different types of computers and computer networks that are linked together.
The office technology and management profession, people who are conversant with the services that the personal computer renders will no doubt find the internet fascinating job-made-easy and enjoyable.
But many people cannot purchase or acquire this precious information superhighway, what risks are involved. Who are supposed to use these inexhaustible resources?
The aim of the study is to know the impact of automation on the office as regard to secretaries work.
1.2 Statement of the Problem
Most people believe that the automation has no impact on office technology and management profession. That office manager does not need the automated machines services at all. They also say that office manager’s only need typewriter carry out their duties. They also say that if office managers include the use of the internet in their profession, that work will be tedious.
According to Sir Walter ford (1992), says that the duty of the office manager/secretary is to take down records, minutes of the meetings and typing of orders by the above authorities and it involves the use of the typewriter.
Pluto (1990) says thus, ‘the automated machines are used by high senior officials and those trained personnel and as such the office manager/secretaries who are regarded as a low staff do not fit into this cadre’. Roberts  in his opinion says, ‘office machines and the secretary are not compatible’.
With these very reasons, we have decided to carry out this research work so as to find out the actual impact automation has on the office technology and management profession.
1.3 The Purpose of the Study
The main purpose of the study is to find out the impact of automation on office. Specifically, the study aim to ascertain the following.
- To find out the impact of the automation on the office technology and management profession.
- To ascertain if the use of internet facilities, is a monotonous task to the office managers.
- To ascertain, the impact of the automation, on the lives of individual office managers.
- To find out the skills required from office managers to operate the office machines
- To ascertain if there are problems being caused by the automation of the office in the office technology and management profession.
1.4 Significance of the Study
It is importance that office managers should at times take critical look outside their private areas of concentration and state the latest system of improving their techniques at their field of specialization. The study is not only important to the office managers but will also serve as green light to entertain the whole universe, education, communication and media practitioners on how to restructure their programmer to suit their receiving audience.
It will also help the office manager to be abreast with the events taking place within and outside the country.
1.5 Research Questions
- What are the impacts of automation on the office technology and management profession?
- Does the use of computer everyday a monotonous task to an office manager?
- What are the impacts of the automated mahcines on the lives of individuals’ office managers?
- What are the skills required by an office managers using this modern equipment.
- What are the problems encountered by office managers using office machines?
1.6 Delimitation of the Study
The geographical area covered by the researcher is in Ughelli LGA of delta state are used as samples on which judging the impact of automation on the office will be based.
1.7 Limitation of the Study
Owing to the vast and difficult nature of the project, and also owing to the time and financial constraints, it is only Ughelli LGA in delat state will be used as the areas of the study.
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The structure of a good project work
Undergraduate projects in Nigeria is a prerequisite for graduation amongst Nigerian tertiary students who will which to obtain bachelors degree in their respective courses of study such as accounting, banking and finance, business administration and a host of others. Writing an undergraduate project in Nigeria for final year students entails a lot both financially and otherwise. Being able to develop any final year project depends on getting a researchable topic whether it is Accounting Undergraduate project topics, Banking and Finance research topics or banking and finance project topics and materials and it all requires diligent hard work of students who are willing to develop best undergraduate projects in Nigeria and graduate in flying colors.
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Literature review of any undergraduate research work, be it business administration project topics or Economics project topics just to mention a few is very critical to securing a high grade in one’s project work. The literature review of a research process uncovers what other writers have written about the student’s topic. A student’s undergraduate research work should include a discussion or review of what is known about the subject and how that knowledge was acquired. The review could conclude with a brief summary of the literature and its implications. The contents of the literature review are the theoretical review, conceptual framework, empirical review and summary of literature review.
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Students in Nigerian universities these days wish to choose a very simple project topic/material. There is no issue choosing a simple project topic; the only problem is your ability to choose a good project or research topic that your supervisor will easily approve for you.
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