An Assessment Of The Need Of Quality Control In Typical Manufacturing Company (A Case Study Of Pabod Breweries, Plc)

Project and Seminar Material for Purchasing and Supply (PS)

An Assessment Of The Need Of Quality Control In Typical Manufacturing Company (A Case Study Of Pabod Breweries, Plc)


Abstract


The topic of this research work is on performance level of purchasing in the public sector with particular reference to Pabod Breweries Ltd, Port Harcourt.

This project contains facts of general nature, general application in various forms of establishment be it business or governmental, also in the manufacturing industry on which this research was conducted.

The reader of this work will find the analysis very logical because of the relevant information in this work. It will also help any manufacturing company in logical way to know the right quality materials required, the specification and standardization, selecting the right supplier, proper method of inspection on materials purchased and host of others which are in line with the production process, increasing of sales, increasing the reputation of the company concerned, etc.

The above information will be dealt with in details in chapter one, which talked about introduction of the research work. Chapter 2 is concerned with the review of the related literature of the work and chapter three is the research methodology.

Finally, chapter four and five discussed about presentation and analysis of data and the summary, conclusion and recommendations made by the researcher. Bibliography is also attached to the research work.


Table Of Contents


Preliminary Page(s)

  • Title
  • Approval
  • Dedication
  • Acknowledgement
  • Abstract
  • Table Of Content

Chapter One

1.0 Overview

  • 1.1 Background Of The Study
  • 1.2 Statement Of Problem
  • 1.3 The Objective Of The Study
  • 1.4 Scope Of The Study
  • 1.5 Research Questions
  • 1.6 The Relevance Of The Study
  • 1.7 Limitation Of The Study

Chapter Two

2.0 Literature Review

  • 2.1 Responsibility For Quality Control
  • 2.2 Description Of Quality
  • 2.3 Benefit Of Quality Control
  • 2.4 Selecting The Supplier
  • 2.5 Inspection
  • 2.6 Inspection Methods
  • 2.7 Certified Quality Control
  • 2.8 Zero Defects Programmes
  • 2.9 Rejection

Chapter Three

2.0 Research Methodology and Procedures

  • 3.1 Area Of Study
  • 3.2.1 The Primary Sources
  • 3.2.2 The Secondary Sources
  • 3.3 Method Of Data Collection
  • 3.3.1 Questionnaire
  • 3.3.2 The Use Of Library Review
  • 3.4 Method Of Data Analysis

Chapter Four

4.0 Presentation of Findings and Analysis of Data

  • 4.1 Introduction
  • 4.2 Analysis Of Data
  • 4.3 Discussion Of Finding

Chapter Five

5.0 Summary, Conclusion and Recommendation

  • 5.1 Summary
  • 5.2 Conclusion
  • 5.3 Recommendations
  • Bibliography
  • Appendix
  • Questionnaire

Chapter One


1.0 Overview

1.1 Background Of The Study

There appears to be evidence more convincing above the poor quality goods produced by most manufacturing industries then pubic out. However, most manufacturing industries realizing the contributions of quality control to profit now undertake the controlling of quality materials purchased.

A reduction in the cost of materials already offers an unusual opportunity for profit improvement.
Therefore, it is essential controlling the quality of materials supplies since it helps largely in increasing the profitability of the firm.

This is so because if materials supplied to the firm do not measure up to the specification wanted and it faults are not detected before feeding them into the production plant, thus will affect the quality of materials manufactured by the firm.

Therefore, the purchasing and inspection departments ensure that right quality products are manufactured by the firm by ensuring that right material are purchased and supplied, right specification and standardization are followed and right suppliers are selected.

The need for quality control of materials is becoming important in every manufacturing industry today because of the huge sum of money involved in the procurement of materials and increase in the profitability of the firm.

Therefore, this research work is concerned with identifying how Pabod Breweries Ltd. Controls its quality of materials purchased and as well ensure that quality products are manufactured at the end of the day.

Thus, the research work is also concerned with the system for regulating a supply, process or product in order to maintain the required quality. Again, it is concerned with defect detection and correction, the application of inspection techniques to the products purchased and during the course of manufacture assembly or conversions.


1.2 Statement Of Problem

The improvement of the quality of purchased materials and component are of vital important to every manufacturing industry whether large or small.

Here, the research work is therefore concerned with how manufacturing industries like Pabod Breweries Ltd. Indentifies the main faults in specifying and controlling the quality problems often occur in drawing up the specification and controlling the quality of supplier and purchased material.

Thus, the researcher is therefore concerned with ensuring that good quality materials are purchased in line with specification and that the number of rejections reduced through better inspection, better training, through greater awareness and a greater sense of involvement among management and staff.


1.3 The Objective Of The Study

There are many reasons for the control of quality of purchased items-all of which will add up to profit for the buyer that it avoids confusion between purchasers and suppliers in determining what is required. It as well results in improved relationship between the firm and their suppliers.

Quality control and inspection programme are also important in that it ensures that production requirements are met in time and in the needed quality of materials.

The study also ensures that high cost which always results from rejection of wrong supplies from suppliers, lower quality of finished items and excessive quality specification are eliminated.

The objectives also include –

  1. Supplying the right quality which result in lower cost.
  2. Detecting and correction of defective materials.
  3. Reduction in raw materials and labour, cost thus improving the profitability of the firm.

1.4 Scope Of The Study

Quality control which is the procedures for meeting the quality goals in a typical manufacturing industry like Pabod Breweries Ltd, is a vast area of study. As a result, this research work will cover only the effective quality control of purchased materials in orders to ensure quality finished products as related to the Pabod Breweries Ltd, Port Harcourt.


1.5 Research Questions

For the purpose of this study and to ensure that reader flows along with the write, it becomes necessary that the following questions be asked and answered very well.

  1. Why is quality control of materials necessary in manufacturing industry?
  2. What are the stages involved in controlling the quality of incoming material in a company?
  3. What are the major cost categories of quality?
  4. Why is it necessary to control quality in manufacturing organization?

1.6 The Relevance Of The Study

The relevance of this study is that it will help the researcher to throw a lot of light on the subject matter and in arousing the conscience of all who have or assumed responsibility on the need for quality control of purchased materials in a typical manufacturing industry like Pabod Breweries Ltd.

This is so because it will lead to cost effectiveness and reduction; meeting up with specification and standardization, constant production activities, producing quality products and adequate professional recognition in the industrial sectors.

Therefore, this research work will serve as a source of information towards ensuring that quality materials are maintained at all time to the following:

  1. Purchasing personnel
  2. Manufacturing industries.
  3. Undergraduates studying purchasing and supply management as a course.
  4. Quality control personnel in organization
  5. Other management personnel that contribute in one way or the other ensuing maintaining quality materials.

1.7 Limitation Of The Study

Because of the vastness of the area of quality control, the researcher tends to cover in assessment of the need for quality control in a typical manufacturing industry with particular reference to Pabod Breweries Ltd, Port Harcourt.

This research work would have gone beyond this if not for:

  1. Financial constraints prevalent today.
  2. The time needed to run round for information and data collection is not enough.
  3. The attitude of most quality control managers wile being interviewed.

Other factors limiting the study which include non-availability of the quality control textbooks and cost of written material to be bought from Standard Organization of Nigeria (SON) is too expensive.

Attitude of Nigeria to research work; the tendency of people’s respondent not to regard questionnaire as important as well as the non-chalant attitude of people to research in the country due to some questionnaires not being returned.


Chapter Five


5.0 Summary, Conclusion And Recommendation

5.1 Summary

A good effective quality control and inspection programme ensures quality and reliability consistence with the requirement of the purchased items, lowest possible cost consistence with delivery of the requirement quality to the buyer’s production point with minimum handling and inspection.

In Pabod Breweries Ltd, Port Harcourt, the responsibility of good quality control and inspection programme is a wide one and less to some degree on everyone in the organization and that of the vendor.

This is because pinpoint responsibility(ies) is/are necessary to make a good quality control and inspection programme.

The responsibility of the purchasing department is controlling quality of materials and inspection programme is usually in the category of transmission of specification to and negotiation with vendors. Other departments in the organization also have to cooperate with purchasing department in the specification of quality of materials required for production purpose.

The quality of materials required may be expressed through blue print, dimension sheet, brand or trade names, chemical and physical analysis, performance analysis, etc. It is most significant that the expression of quality required be clearly understandable to both the buyer and the supplier.

The inspection department is required or charged with responsibility to accept or reject materials that do meet up with the quality requirement or not when the materials are rejected, they should punish a rejection notice and details to the purchasing department because it will enable the purchasing department to punish sufficient information to the vendor as regards to cause of rejection.


5.2 Conclusion

The investigations has dealt with the necessarily for the need for quality control of purchasing materials adopted as to manufacturing industries with special reference to Pabod Breweries Ltd, Port Harcourt.

Considering the fact that more than fifty percent (50%) of the company’s income spent on purchased materials, it becomes necessary that the researcher should focus his attention on this aspect of his study so as to reduce the amount of money spent on materials which do not measure up to the quality requirement, to reduce machine and labour idle time and to increase the profitability of the company. This will no doubt, help the industry to achieve its goals.

The management of the industry must note that inefficient procurement of materials consciously affected the finance of the company and therefore leads to its closure. The management should endeavour to educate the suppliers as regard to quality requirement of the organization.

Vendor education, clear specification of quality requirement and adequate inspection of incoming materials are the answer to quality control technique.

Finally, all hands in the organization must be on desk in the crusade to improve quality of materials purchased and inspection. Education to purchasing, inspection and quality control personnel in the organization serves as the best way to achieve the organizational goals towards quality control techniques.


5.3 Recommendations

While carrying out the investigation on this study, the researcher encountered many problems and therefore recommends the following: –

  1. That Pabod Breweries Ltd should make sure that in order to achieve efficient quality, the right person in terms of skill and knowledge should be employed because it will help in the understanding preparation of the right quality materials required in the organization.
  2. That organization should ensure that only suppliers who are capable of meeting the quality requirement should be selected in order to avoid frequent rejection, which may result in disruption in production schedule, and to avoid too much money and time being spent in the inspection of materials supplied.
  3. That company should train its inspectors so as to have full knowledge as regards the type of inspection procedure for each material bought outside the organization for production purposes. They should be made known the tolerance limit so that they will be aware of when to accept or reject a material. This will help to avoid accepting material that does not meet up the standard requirement.
  4. That the method of standard in use should be made known to the inspection and others concerned in maintain materials quality in Pabod breweries Ltd.
  5. That the purchasing department should be separated from the administrative department and stands as a department of its own to ensure proper purchasing, performance and evaluation of purchasing contribution profitability.

An Assessment Of The Need Of Quality Control In Typical Manufacturing Company (A Case Study Of Pabod Breweries, Plc)


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