Assessment Of Facility Management Strategies For The Nigeria Customs Service (A Case Study Of Nigeria Custom Service Lagos)

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Assessment Of Facility Management Strategies For The Nigeria Customs Service (A Case Study Of Nigeria Custom Service Lagos)


Objectives of the Study


  1. To identify the current facility management practices within the Nigeria Customs Service in Lagos.

  2. To evaluate the effectiveness of these facility management practices in improving operational efficiency.

  3. To determine the challenges faced by the Nigeria Customs Service in implementing effective facility management.

  4. To analyze the impact of facility management on the morale and productivity of customs officers.

Research Questions


  1. What are the current facility management practices within the Nigeria Customs Service in Lagos?.

  2. What are the effectiveness of these facility management practices in improving operational efficiency?

  3. What are the challenges faced by the Nigeria Customs Service in implementing effective facility management?.

  4. What are the impact of facility management on the morale and productivity of customs officers?.

Table of Content


  • Title Page
  • Certification
  • Dedication
  • Acknowledgement
  • Table of Content
  • Abstract

Chapter One:

Introduction

  • 1.1 Background of the Study
  • 1.2 Statement of the Problem
  • 1.3 Objectives of the Study
  • 1.3.1 General Objective
  • 1.3.2 Specific Objectives
  • 1.4 Research Questions
  • 1.5 Significance of the Study
  • 1.6 Scope of the Study
  • 1.7 Limitations of the Study
  • 1.8 Definition of Key Terms

Chapter Two:

Literature Review

  • 2.0 Introduction
  • 2.1 Theoretical Framework
  • 2.2 Concept of Facility Management
  • 2.3 Importance of Facility Management in Public Sector Organizations
  • 2.4 Overview of Nigeria Customs Service
  • 2.4.1 Historical Background
  • 2.4.2 Organizational Structure
  • 2.4.3 Functions and Responsibilities
  • 2.4.4 Recent Reforms and Modernization Efforts
  • 2.4.5 Challenges Facing the NCS
  • 2.4.6 the Role of Facility Management in NCS
  • 2.4.7 Conclusion
  • 2.5 Facility Management Practices in Nigeria Customs Service
  • 2.6 Challenges in Facility Management
  • 2.7 Strategies for Effective Facility Management
  • 2.8 Summary of Literature Review

Chapter Three:

Research Methodology

  • 3.0 Introduction
  • 3.1 Research Design
  • 3.2 Population of the Study
  • 3.3 Data Collection Methods
  • 3.3.1 Document Review
  • 3.4 Data Collection Instruments
  • 3.5 Validity and Reliability of Instruments
  • 3.6 Data Analysis Techniques
  • 3.7 Ethical Considerations

Chapter Four:

Data Presentation, Analysis, and Interpretation

  • 4.1 Introduction
  • 4.2 Analysis of Responses Generated from Questionnaire
  • 4.3 Discussion of Findings

Chapter Five

Summary, Conclusion and Recommendation

  • 5.1 Introduction
  • 5.2 Summary
  • 5.3 Conclusion
  • 5.4 Recommendation
  • REFERENCES
  • APPENDIX

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