An Approach To Application Of Total Quality Management In Building Maintenance Operation

Project and Seminar Material for Building Technology BT

An Approach To Application Of Total Quality Management In Building Maintenance Operation


Table Of Contents


  • Title page i
  • Certification page ii
  • Dedication iii
  • Acknowledgement iv
  • Abstract v
  • Table of content

Chapter One:

  • 1.0 Introduction
  • 1.1 Background of the study
  • 1.2 Statement of the problem
  • 1.3 Statement of the objectives
  • 1.4 Research questions
  • 1.5 Research hypotheses
  • 1.6 Significance of the study
  • 1.7 Scope of the study
  • 1.8 Limitations of the study
  • 1.9 Definition of terms

Chapter Two:

  • 2.0 Review Of Related Literature
  • 2.1 Concept of internal control
  • 2.2 Factors that characterize effective internal control
  • 2.3 Classes of internal control
  • 2.4 Limitations of internal control
  • 2.5 Evaluations of internal control
  • 2.6 Internal control and the auditor
  • 2.7 Public accountability
  • 2.8 Historical overview of the case study
  • 2.9 Internal control and accountability

Chapter Three:

  • 3.0 Research Methodology
  • 3.1 Research design
  • 3.2 Sources of data
  • 3.3 Area of study
  • 3.4 Population of the study
  • 3.5 Determination of sample size
  • 3.6 Reliability of the instrument
  • 3.7 Validity of the instrument
  • 3.8 Method of data analysis

Chapter Four:

  • 4.0 Presentation Of Data
  • 4.1 Presentation of data
  • 4.2 Test of hypotheses

Chapter Five:

  • 5.0 Summary Of Findings, Conclusions And Recommendations
  • 5.1 Summary of findings
  • 5.2 Conclusions
  • 5.3 Recommendations
  • Bibliography
  • Appendices

An Approach To Application Of Total Quality Management In Building Maintenance Operation


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