Application Of Marketing Concepts In The Manufacturing Industry (A Case Study Of Sunglass LTD Kaduna)
This research work attempt to appraise the applications of marketing concepts in manufacturing organization. In view of the relevance of the marketing concepts in an organization, but it is discovered that manufacturing organization operate below capacity. Marketing deals with price, promotion, product, and distributions where as marketing concept is the philosophy that when applied efficiency will be attained The researcher tried to find out the root causes of these problems, considering the country’s large population, available resources and relatively large number of manufacturing firms, yet, those organization encountered problem. The researcher is hoping to add more light on proper applications of marketing concepts as well as to help students to know more about it. Research questions were used and responses were gotten which shows that manufacturing organizations faces problems which include lack of creating awareness, government policies etc. marketing research should be carryout in order to know consumer’s behaviour towards products so also, careful study on government policies because as government changes, policies changes too. Some policies will favour manufacturing organizations while some doesn’t favour them, as such they have find a way of managing government policies so as to have maximum capacity utilization. Finally, the researcher summarized, concluded, and recommended on the better way in tackling even more effectively the problems associated with the applications of marketing concepts as well as operating below expectation as earlier identified and enumerated in this project work
Table of Contents
- Title Page
- Declaration Page
- Approval Page
- Table of content
- 1.0 Background of the study
- 1.1 Historical background of the case study
- 1.2 Statement of General Problems
- 1.3 Objectives of the study
- 1.4 Significance of the Study
- 1.5 Research Questions
- 1.6 Scope of the Study
- 1.7 Limitation of the Study-
- 2.0 Introduction
- 2.1 Marketing
- 2.2 Basic Concepts of Marketing
- 2.3 The Rapid Adoption of Marketing Concept
- 2.4 Channels of Distribution
- 2.5 Types of Goods
- 2.6 Channels for Industrial Goods
- 2.7 Channels for Consumer Goods
- 2.8 Factors Determining the Choice of Channels
- 2.9 Importance of Marketing Concepts in Marketing
- 2.10 The Impediments of the Application of the Marketing concepts
- 2.11 Summary of the Chapter
- 3.0 Introduction
- 3.1 Research Methodology
- 3.2 Area of the Study
- 3.3 Population of the study
- 3.4 Sample Size and Sample Technique
- 3.5 Method of Data Collection
- 3.6 Validity and Reliability of Instrument
- 3.7 Administration of the Instrument
- 3.8 Method of Data Analysis
Presentation and Analysis of data
- 4.0 Introduction
- 4.1 Presentation of Data
- 4.2 Major Findings
- 4.3 Discussion and Summary of Findings
Summary, Conclusion and Recommendation
- 5.0 Introduction
- 5.1 Summary
- 5.2 Conclusion
- 5.3 Recommendations
1.1 Background of the Study
Marketing was defined by Kotler (2001) “as a societal process by which individuals and groups obtain what they need and want through creating, offering, and freely exchanging products and services of value with others. Staton (1964) defines marketing “as a total interaction of business activities designed to plan, price, promote, and distribute want satisfying products and services to present to potential customers.
Schew and Smith (1982) saw marketing concept as the philosophy of business or attitudes of management which maintain that the local point of the entire firm is the consumer. These marketing activities are called the marketing mix which basic function includes product development, packaging branding, pricing, placement, and promotion clearly, marketing activities should be carried out under a well thought out philosophy of efficient, effective, and socially responsible marketing. Kotler (2001) how ever maintains that there are five competing concepts under which organization conduct marketing activities, the productions concept, product concept, selling concept, marketing concept and societal marketing concept.
All business administrators recognize that marketing is important for the success of a business and that customers want satisfactory is the economic and social justifications of a company’s existence. All company’s activities are devoted to determine what the customers want and then satisfy these want. While still maintaining reasonable profit marketing is one of the major activities that determines the success or otherwise of every organization. As such marketing plays a vital role in attaining organizational objectives organizations therefore; need marketing concepts in order to achieve greater productivity as well as satisfying consumer wants.
It is far easier to sell goods or services that properly match the needs or wants of buyers than to sell the products that do not, and since sound knowledge of consumers need and wants provide information base to effect this match, application of the marketing concept should result in greater sales which assumes efficient and effective management of costs subsequently result is greater profit. Consumers communicate their needs and wants by buying or refusing goods and services offered to them by retailers and other intermediaries . If the offering are satisfying sales occur and more order will be made, but if the product are not satisfying no sales will occur which will show that the products have not gotten acceptance from consumers.
A successful organization is that which recognize consumer’s desire and therefore adjust its activities to meet those needs and adjust its activities to meet those needs and wants. As always says “consumer is a king” therefore, for any organization to live successfully must consider its consumers by doing what is standard to them. The success of organization therefore, depends on the success of her product or services which in turn is tied to the effectiveness of marketing mix. Marketing mix and tools that keep producers to continue to acquire large share of the market for its products, the longer the market the longer the output hence leading to full resource utilization (capacity utilization), with these tools organizations can able to hit target of their marketing as well as operating at full capacity.
Each and every organization have concept that will best match their products. Some organization believe in production in large quantity and wait for buyer to buy (production concept) and some produce and go out to persuade consumers to buy (Selling concept), while some produce in order to satisfy its consumer as well as making profit (marketing concepts) and so on. All these applications depends on the nature and of product organizations is producing as well as how those products get acceptance in the market.
Historical Background of Sunglass Nigeria Ltd.
Sunglass Nigeria limited as one of the manufacturing organization in Kaduna was incorporated as a limited liability company in the year 1992 to under take the business of producing glass containers. After incorporation the company bought over the assets of the former Ballapur Glass limited which explains why sunglass is occupying the premises vacated by the defunct Ballapur Glass.
Sunglass employs over 500 persons directly and many more indirectly. Source its raw materials about 85% locally (Katsina, Kogi, Abuja, Borno, and Plateau) which constitute Sand, Marble powder, Dolomite, feldspar, Barytes.
Sunglass Nigeria limited has started producing glass containers on the 15th of November, 1995, to its consumers within and outside the state. And it is doing averagely in the industry. Sunglass is equipped with high speed automotive machines that produce up to 260,000 glass bottles daily,
1.2 Statement of the Problem
Several philosophers of business affairs have propounded different producers on how to administer the affairs of business efficiently. Marketing as one of the business aspect i.e one of the aspect of business management has its own procedures (theoretical principles for business applications). Nigeria as a developing nation blessed with abundant natural resources that can feed the manufacturing industries to work at full capacity and it has a large marketing size to consume significant proportion of output produced. But it has been discovered that most industries are there but operating below capacity that shows there is something which has negative effect on these industries, is it that they lack professional knowledge on how to manage the resources or how these industries reach the end users, and not only reaching them but maintaining existing customers and exploring new ones.
1.3 Objectives of the Study
The objectives of the study are as follows:
- To assess the extend to which manufacturing industries apply marketing concepts.
- To find out why manufacturing industries operate below capacity
- To find out the hindering factors to reach final consumers.
1.4 Significance of the Study
This study is meant to add more light on how to apply marketing concepts in an organization in order to achieve greater productivity. The study will also help students who are reading about marketing to know the practical aspect. In their field, also can serve as a source for further research work. This study will also help manufacturing organization particularly small and medium to be acquainted with the methods of applying marketing concepts in their operation.
1.5 Research Questions
- What should be the effective ways of applying marketing concepts?
- Why manufacturing organization operate below capacity?
- What factors to be used in order to reach final consumers effectively?
1.6 Scope of the Study
The aim of this study is to identify the significance of marketing concepts in satisfying consumers need and wants. This study therefore covers marketing area with respect to sunglass limited as a glass container producers in Nigeria.
1.7 Limitation of the Study
Studies of this nature cannot be made without facing some problems. These include:
Time is very short to carry out this research work but effort were made to make best use of the time given.
For the sole fact that sunglass ltd is a foreign company some important and necessary document and information that would have enviched this work could not be displayed to seeing.
Summary, Conclusion and Recommendation
This chapter presents the summary of the study, conclusion as well as recommendations.
Marketing can be said as a total interaction of business activities designed to plan, price, promote and distribution of products, which shows marketing concepts on the other hand is a marketing philosophy of management that the local point of the entire firm is the consumer. It has been discovered that most of manufacturing organizations are operating below capacity, despite the fact that there is abundant natural resources that can feed the organizations to work at full capacity, and also there is a large market to consume significant portion of the output produced. As a result of this, the researcher went ahead to look for these problems as well as possible solutions with the hope that the work will benefit those organizations as well as students.
Marketing concept is a modern approach to marketing which developed from the evolution of mass production which resulted in high competition among business. Productions concepts are one of the marketing concepts believe in providing much and making it available in the market product concept believed in producing quality products, to them consumers go after quality. Selling concept when further to say that after producing product, they go out to convince consumers to come and buy marketing concept believe in producing product and take note of consumer satisfaction as well as profit. Societal marketing concept believe that after producing products and take note on consumer satisfaction then embark on social responsibility.
The researcher used explanatory and descriptive techniques to carry out the study. The area of the study is within Kaduna metropolis, a case study of sunglass ltd. The population of the study is staff of marketing department of sunglass ltd.
Finally, the last chapter consist of the summary of discussion in the previous chapters, drown conclusion and as well, recommendation were given to the government as regards to their policies that affect business activities in our society and consumer’s attitude
Based on the findings of the study on can drawn conclusion as answers to the research questions earlier raised in chapter one.
Manufacturing organization operate below capacity is a result of improper applications operate below capacity as a result of improper application of marketing concept that will suit their operation, lack of awareness and also cultural, political and ethical practices.
Based on the findings and discussions the following recommendations have been proffered.
- Marketing research should be conducted to give information on consumers wants and needs so that plans (present and future) could be made and be implemented
- It is not just enough to produce goods or services and make them available to the consumer, it is equally essential to know much about consumer.
- Awareness should be created so as to give consumer clear posture of the products and its characteristics.
- More emphasis on government policies as well ass the norms and values of the society, so that manufacturing organizations can able to operate successfully
- Maintenance of machines, developing manpower and getting quality raw material will be considered so that efficiency will be attained.
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